The World of Cars Reviews 

308
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Well, the Audi TT i bought in April 2019 has now just reached £4,000 in repairs as of November 2019 - (in 7 months) - on a car worth £6,000 - Well done WOC. There's something seriously amiss wh... See more

Rated 5 out of 5 stars

Amber is extremely helpful and knowledgeable, kept me informed of every step in the purchase process from choosing the car online to arranging contact free collection. Also spoke to several other memb... See more

Rated 5 out of 5 stars

Lisa at World of Cars was extremely helpful with the purchasing of our son's car, Lisa even sorted out new alloys to be placed onto my sons car even after we purchased the vehicle from them of whic... See more

Rated 1 out of 5 stars

Awful company Brought a car during stage 1 of lockdown went into office sign the paper. Then the salesman locked up and went. The car was in poor state body work, clutch gearbox etc all worn out r... See more

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3.2

Average

TrustScore 3 out of 5

308 reviews

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3.2

All reviews

(308)

1 review in the last 12 months

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Rated 5 out of 5 stars

**I highly recommend worldofcars***

**I highly recommend worldofcars***
Being the victim of domestic violence and economic abuse. I have been left financially and mentally unstable.
I tried every company I could to obtain a car and was refused every time.
World of cars were the only company to see past my current situation and helped me obtain a car.
Not only were the team extremely helpful and knowledgeable, they took the time to make sure the whole process was swift and stress free for someone like myself.
A big heartfelt thank you AMBER
who went above and beyond to help me.
I’m extremely grateful for all your help and understanding,
Tania Rosato
Date of experience: 09 September 2

September 10, 2022
Unprompted review
Rated 5 out of 5 stars

fabulous service from Amber and Chris Great Company

fabulous service from these guys
dealt with Amber to start with found a car and everything went well but while waiting for finance company the car got sold just as all my finance got approved and i was set to pick up but no worries Chris gave me a call and helped me find a replacement and also squeezed it into my budget top company and very helpful cheers guys and the car is awesome

September 1, 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy a car from here

MW14 KSV citroen DS3, this car has unrepairable structural damage, making it impossible to replace the clutch! Do not buy this car. Do not buy a car from here. I repeat, do not buy a car from here. Please read! We are family with 2 young children. We brought a citroen ds3, Amber told us it had a new clutch fitted at their garage. Driving home the clutch was crunching, and it was hard to pull away as there was almost no bite point. After taking it to my local garage and being told it needed a clutch, i asked the dealer for a refund. I was told no because they had an invoice for the parts which proved they had put a new clutch in car. Amber couldn't tell me when the work was done, and when i asked about the date on the invoice, it was dated the day i asked for a refund, the day after we picked up the car. Citizens advice told us to get evidence it needed a new clutch, so we had a clutch inspection done at halfords autocentre. They wrote up a report and took photographs, they also found that it needed a clutch, and that it had a worn and squeeky release bearing. We returned the car to the dealer and told them if they didn't refund us, we would report to trading standards. Luckily a nice mechanic there confirmed there was a structural problem, which meant they couldn't access part of the clutch to repair it. His words were 'its unrepairable'. He offered us a refund straight away. Amber was nice enough to our face, but over the phone she was so rude, raising her voice at me, and interrupting me. I still have not seen this invoice. The text messages from amber confirming it had a new clutch, my garage reports, and photographs have all been to send trading standards. They are liars, just because they have an invoice for car parts, doesn't mean they have been fitted to car. Avoid at all costs!! I wish i could upload photographs on here!

August 20, 2022
Unprompted review
Rated 1 out of 5 stars

LISTEN TO THE BAD REVIEWS.

If I could give this review a ZERO I would have!! I went through go car credit who only send you here to get a car, the sales team I can’t fault the sell you the car and give you the keys, after that the service from them and go car credit are ridiculous, my car had a “new” Mot the day of collection.. driving the car home the under try starts to come off and hangs on by one screw, ( had to stop at the service station) where a kind man cable tied this back on so I could finish my journey home,
Took it to the local garage to fixed,

Within the next 4 weeks the drive shaft snaps, this is then fixed under warranty, 2 weeks later rear brake pads need doing.. yet they weren’t listed as an advisory on the MOT, front ones also needed doing again wasn’t listed on the MOT as an advisory, fast forward few weeks I have to had the turbo pipe replaced.

I brought this car so that I could feel safe and have a reliable car to drive my 3 children around,1 being disabled and having alot of hospital appointments, I feel the garage that “MOT these cars are not reliable and have giving false and inaccurate mots and not fixing things correctly, go car credit finally collect the heap of junk 6 months after it breaking down on me in Norwich on the motorway with my children in the car 200 miles away from home, it needs around £3000 repair work doing on it having already paid £500 for repair work and even then it might not actually be fixed. I refuse to pay for a shed of a car from a garage that clearly sells dangerous cars, hi. At credit aren’t interested and have said I still need to pay the rest of the finance plus any repair costs!! I will be reporting this garage to VOSA.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Service. Amazing experience!

After weeks of being messed around by another dealership Mark was an absolute God send. Had my beautiful car ready for me within days of first speaking on the phone, went above and beyond his responsibilities to help me and I will be forever grateful to him and the rest of the team there in Rugby! Charleen

July 23, 2022
Unprompted review
Rated 5 out of 5 stars

Astra CDTI

I found The World of Cars through Autotrader.

Emailed regarding availability, and received a very prompt reply. Placed a deposit on the car and went for a viewing a couple of days later.

On the day Amber and her colleague were very friendly, with great customer service.
Test drove the car, and was really happy with it. There were one or two bits that needed doing to have it tip top but all dealt with within a few days and then delivered to my door!!

I signed the paperwork for the car and drove off to work!

Amber again was very sweet and cheerful.

I would highly recommend the place!

Big thumbs up! 👍🏼

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy with the car

Very happy with the car! Recently had a BAD experience with a different company (see my other reviews) & they could learn something from TWoC (👈🏻ha sorry just realised 😃).
Good quick comms and this car is lush! Clean inside and out. Chris called almost as soon as delivery arrived. Told me to contact him if there's any issues and would arrange that where I live (near Newcastle) rather than Rugby area.
I mean...why WOULDN'T you offer a good service?! Thanks Chris and every one there!

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Looking for a quality used car within a budget

Looking for a quality used car within a budget we popped into World of Cars as our first outing as they always seem to have a good range of cars. Amber cheerfully greeted us and helped us to filter our selections and left us browse, whilst unobtrusively checking now and again if we wanted any help. We found one very likely candidate as a our benchmark and looked to compare around the market over the next few days, no pushy sales pitch just very attentive service.

There were several options within a 100 miles radius all with pros and cons. We popped back to Amber several days later and had a test drive and were even more pleased with our potential purchase against our search options.

After a small negotiation we were more than happy to purchase the car within the week. Beautifully prepared and in excellent condition.

Thanks you very much the staff at World of Cars and particularly Amber for helping find a lovely car for my partner. Two weeks later we are still very happy with the car and the service we received,

May 10, 2022
Unprompted review
Rated 5 out of 5 stars

Car sales with class

I initially bought a car from The World of Cars on finance but then just a few days later changed my mind and decided to pay cash and actually get a more expensive car, Matthew from The World of Cars was a pleasure to do business with and was so helpful, he arranged transport from the train station in Rugby on my first visit. A very professional salesman and a great company.

May 5, 2022
Unprompted review
Rated 5 out of 5 stars

The best car company ever

The best car company ever! Very efficient and helpful! Picked my car and drove away 2 days later! Easy handover and very down to Earth staff! I will continue to do business with the world of cars!

April 14, 2022
Unprompted review

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