The World of Cars Reviews 

Bought a Mini Countryman from here rather quickly. Had the car for about 3 weeks and seems ok. It has come with a 6-month Warranty which I think will come into play as the car seems to have a knock coming from the rear (possible droplinks) and a subtle ‘whirring’ noise coming from under the bonnet when accelerating. I’ll be getting these checked out soon but it is always the risk when buying a used car with above-average mileage. I have also taken out another long-term warranty for when the initial 6 months is up. In terms of the service/process I can’t fault the staff, especially Amber who knows her stuff and the rest of the staff were very welcoming. The only negative I have is that I had arranged to collect the car 7 days after I purchased it which I felt was ample time to get any issues sorted, I said what time I would arrive and was on-time but still waited over an hour while the car was cleaned and some small scratches removed. I understand valeting needs to be done close to the collection time but it could have been started an hour earlier. Although I was the only customer there, it could have been that they were busy with other things. If I could rate 3.5 stars I would. So, in summary, seems like a decent dealer and I would happily buy another car from them, but as with any used car purchase, I’d always recommend taking out an extended warranty.

This is the second car I’ve gotten from WoC and I’m still impressed. Amber was helpful from Star to finish and the car was spotless when I picked it up

Superb customer service from start too finish, could not thank Amber enough for her help, serviced the car and put new Campbelt on.
Great communication, help sort the delivery for me as I live on the Isle of wight.
Highly recommend thus company,you will not be disappointed.

I found a car online and messaged to see if I could go to test drive. I got an instant response despite it being late in the day.
Amber saw me the next day for a test drive.
We picked up on a slight wheel imbalance issue which the team happily sorted for me and they let me go back to test drive again to make sure I was happy with the vehicle.
Nothing was too much trouble and I felt very looked after.
Very smooth process , no stress.
Thanks to the team ! And thank you Amber for all your guidance.

Brilliant service, i love my car 😁

I would like to thank Amber for all her help, Amber returned all my text messages even when not at work. She was very efficient, very professional and even gave up her lunch brake to collect me to pick my car up. I would recommend world of cars to anyone who is considering buying a new car. I would of given 10 stars if I could. Thank-you World of cars and a huge Thank-you to Amber.

Absolutely brilliant service. Amber went above and beyond, even coming in on her day off to do the hand over. It was a 2 hour drive but Everything was ready for me when I got there all I had to do was sign the paperwork and I was on my way. The car was clean inside and out and a really nice drive. I would highly recommend The world of cars!

Sold a car that is now not road worthy after just over 2 weeks as it has a gearbox fault. I was informed that there was a full service history with the car but there is none, I was also told the car was immaculate and there was no damage or marks on the car. When I got there after a 4 hour drive there was damage to all wheels, seats and interior and was missing parcel shelf. As I didn't have time to resolve the issues there martin said he would see what he can do and come back to me. I haven't spoken to him since. He now refuses to respond to my messages I leave him and hasn't returned any of my calls.

Don't buy a car from here

2 cars purchased 2 cars returned … when given the courtesy car whilst fixing the 2nd heap the courtesy car wouldn’t even start . The only positive in that garage was Danny … everyone else is a joke …. Tip for first time buyers always check the coolant and if you feel there is a problem then follow it up . Do not trust the so called mechanics in that place .. I think Lego cars would be more suitable for them

I only had a small budget to buy a car. I found exactly what I wanted at The World or Cars. I was looked after by Amber, who was extremely efficient. I reserved the car with a small deposit on a Saturday & was able to collect & finish the payment on a day of my choosing. The car was checked over & valeted before collection. I'm very happy with the service & help I received.

Purchased my car from World of Cars, after a 3hr drive to pick up my new car Matt was very helpful and the process was very quick and easy. Matt had everything ready so all I needed to do was a test drive and sign the paperwork and then I was ready to drive away, he even text me later that day to find out how my drive home in the car was.

I found them very helpful Amber was amazing with dealing with the back and forth with my I.V.A ,got the car i wanted ,smooth process on world of cars end ,Thank you soo much

I have used the world of cars twice now, my first car was brilliant and so far I am happy with my second. The world of cars are professional, fast and efficient. I dealt with amber and she was very nice, the whole service from start to finish was spot on.

Amber was very professional and polite and made the sale very easy.

Great prompt service from Matt would recommend

Recently purchased a new car from world of cars, great experience, very helpful and contactable throughout the whole process, the whole team was very welcoming and especially to Amber for her incredible service throughout, highly recommend and will look to purchase any future cars with them again in the future.

Travelled a long way to pick up the car so was slightly nervous that the car wouldnt be as advertised but I was delighted to see it was exactly as described if not better. Thankyou World of Cars, would definitely recommend yourselves to friends and family.

I was assured that my car would be serviced and have a test drive - why then did they miss that the clutch was biting high and needed replacing?
This has been ongoing from 17th August until now- I had to pay for the new clutch myself as the man in the Spectrum insurance that deals with the warrantee. told me it was not covered because the fault was at ‘point of sale’ I’m still chasing the world of cars for my money.
They have not sent me the paperwork for the service either

Well here's a story.
I travelled from Maidstone to Rugby with my two young children to collect a car, only to have to call 20 mins after leaving because one of the wheels was bellowing smoke. It appeared a caliper had seized (although I was told several different stories by different members of staff about the actual issues so who knows). At the time I was also 30 weeks pregnant and I was asked to drive the car back!! I refused as it wasn't safe and I didn't want to cause further damage. Chris and Martin then turned up over an hour later and drove the car back themselves. A few days later the car was said to have been put on a low loader and delivered to me. I got a call saying they were about 15mins away but they had broken down. I though ok well I can get a lift to you. Nope .. they lied and had driven the car down. But that worked in my favour as the car lost power and had an engine fault. So, I agreed to accept another car, but had to restart the finance application. Now to get this car, I arranged childcare to save the kids the journey and I was told by Chris the car was ready to collect but the fuel cap was loose, they would order the part I could pay to get it fitted and they would reimburse me. I needed a car that day basically so just agreed. I was then called as I was leaving the house and told I couldn't get the car because it needed the part we had already spoken about. Basically the mechanics told Chris the car wasn't being released until it was fixed, but he looked at the car and made the decision himself that it was OK and called me with the offer of me getting it fixed. Without clearance. To which he said it wasn't his fault, even though he'd just told me he went against the advice given. Anyway...After 3/4 hours I was told the car was completely ready to collect including the mentioned part. (I was also told by Chris the company would pay to do a same day transfer to refund the deposit I had made on the previous car. This didn't happen either). Great ...... not. We arrived and were waiting 2 hours because apparently a brake light was out and after changing this, the radio stopped working. After this I just wanted to leave. Anyway, 2 hours into my journey home (and after they were closed) I noticed there was a knocking sound coming from the rear left and the steering wheel wobbled over 60mph, I mentioned this to Mark the following day (a Wednesday) who told me to contact warranty. I did and they explained as this happened on the day it was an issue at point of sale and World of Cars were liable. I then wasn't able to get hold of Mark until the following Tuesday (7/9/21) and at this point the knocking was unbearable and the turbo had started making noises as well. So at this point I gave up and said I didn't want the car anymore. I'm not willing to pay monthly for a car that didn't even last a day. And this happened TWICE. With two different cars having several issues.

No matter how nice these people are to you, the cars they have are not up to standard at all. I was told a story of a man who went through 5 cars with them (why you'd keep trying I don't know).

Of course they are going to be nice as they are doing their jobs, selling cars and getting commission. I have since been put in touch with a different dealership and already the difference is night and day. So, if you get put through to these guys via finance, just say there's nothing you like and can they put you in touch with another dealership. It is not at all worth the hassle. I just wanted a car sorted before the kids went back to school and my next baby was born. Now I've ended up wasting hundreds of pounds on amending insurance, taxing cars and travelling up and down the country.

Just don’t do it the worse experience, , got a car with finance, gear box and exhaust was on it last legs body work complete mess .I got car during lockdown and basically got given the keys during inspection they locked up went home leaving is very expensive pile of cr€€