I think the rep was called Steve.... he was polite and made my experience less hassle than whst can be expected with some insurance companies.... I've been with Think insurance for about 5 years now a... See more
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Review summary
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Honestly Rob explained everything in detail and hassle free. Sorted everything out in 30 min or so but felt like minutes. That’s how simple Rob explained everything. Amazing customer service. Highly r... See more
Phone call from Jack ref insurance quote, very friendly and explained every thing I needed to no about my insurance quote. Very competitive quote from Think Insurance. I can't praise them enough.
I was very pleased with Stephen the way he help me with my insurance the service was very helpful. I am glad that I'm having my insurances with your company. Thankyou.
Company details
Information provided by various external sources
Who Are Think Insurance And What Do We Do?
Contact info
Newhall Street 26, WS1 3DZ, Walsall, United Kingdom
- www.thinkinsurance.co.uk
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Always competent and Helpful.
May 6, 2026
Unprompted review
Service is poor dnt know what they are…
Service is poor dnt know what they are diing and on top you will get charged extortionate amount paid 2400 for a month got refund for 600 policy was 6000 per annum wouldnt touch them with a barge pole
May 5, 2026
Unprompted review
Very good service phone cut of and…
Very good service phone cut of and Martin rang me straight back
May 5, 2026
Unprompted review
The entire experience was effortless
The entire experience was effortless, Tim has been brilliant throughout and has always called me back. Nothing has been a problem. Highly recommended
May 1, 2026
Unprompted review
Tim very helpful help all the way…
Tim very helpful help all the way through
April 29, 2026
Unprompted review
The customer service representative…
The customer service representative ‘Harrison’ I had today was fantastic! Took my renewal details with ease and I wanted to make some changes to my current policy and offered to call me back with a new quotation. Called me back within 15 minutes and I was more than happy with the price and service provided.
April 27, 2026
Unprompted review
I was very pleased with Stephen the way
I was very pleased with Stephen the way he help me with my insurance the service was very helpful. I am glad that I'm having my insurances with your company. Thankyou.
April 23, 2026
Unprompted review
Used this company for years
Used this company for years, never failed us always helpful
April 20, 2026
Unprompted review
Simple. Hassle-free.
Honestly Rob explained everything in detail and hassle free. Sorted everything out in 30 min or so but felt like minutes. That’s how simple Rob explained everything. Amazing customer service. Highly recommended for new drivers or personnel with or without previous convictions.
April 18, 2026
Unprompted review
Very good second year had no problems…
Very good second year had no problems highly recommend
April 17, 2026
Unprompted review
I’ve been with think insurance for…
I’ve been with think insurance for years always been excellent service and talk you throw everything so you totally understand what your getting
Think insurance best in the game
April 16, 2026
Unprompted review
Credit where it is due
The lad spoke quickly but very clarly, made sure i was following what he was telling me. Unusually for someone in this type of role he let me speak and I was able to ask for key cover as an extra item. He's a fine example of a member of staff. Many people in similar positions would do well to endeavour to emulate him. I'd suggest that you would do well to hold on to him
April 8, 2026
Unprompted review
Your representative was very helpful…
Your representative was very helpful and caring.
April 8, 2026
Unprompted review
Very clearly explained and questions…
Very clearly explained and questions answered specifically, polite and cordial and a pleasure to speak to a human being .
Well done on all counts.
April 7, 2026
Unprompted review
The Chap who dealt with me "Tim" was so…
The Chap who dealt with me "Tim" was so helpful to a returning customer .... everything was simple and went well as a result
April 2, 2026
Unprompted review
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