I think the rep was called Steve.... he was polite and made my experience less hassle than whst can be expected with some insurance companies.... I've been with Think insurance for about 5 years now a... See more
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Who Are Think Insurance And What Do We Do?
Contact info
Newhall Street 26, WS1 3DZ, Walsall, United Kingdom
- www.thinkinsurance.co.uk
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Renewal was smooth and excellent service
Ellie was polite, competent and helpful. Excellent customer service.
Regret going with this company
Awful company, they charge you for everything including the black box not working which is the companies problem not mine. Don’t go with this insurance company if you want constant threatening emails and messages or extra charging costs
Helpful
Jason was really helpful and thorough. He explained everything very clearly and was polite and patient.
Casey was a wonderful and helpful lady…
Casey was a wonderful and helpful lady to speak to definitely recommend
Great service from rob
this is my first time buying insurance…
this is my first time buying insurance for my car and i had a brilliant experience. i had rob and he was very friendly and helpful. he helped me with all my questions and needs to find the best insurance to fit me. i would 100% reccomend.
I have used the company for a few years…
I have used the company for a few years and they always help out as best they can with price and comms always v good. Thanks
I had a call with Luke who was very…
I had a call with Luke who was very helpful with getting my insurance sorted he is really respectful and clear with information highly recommend 👍🏻
Great company with competitive prices
Always get the best deal. In today’s world the price for our MH this year was very close to last year which was a big surprise!!
Easy to phone and discuss. No problems at with this company.
Great help
Great help, good prices, likely I will stay with them for longer than one policy. Happy customer
Kacie was very professional and helpful…
Kacie was very professional and helpful the insurance i got was the cheapest quote I had for my 17 year old son
Spoke to a very helpful bloke named…
Spoke to a very helpful bloke named Jamie and helped me through all of it would highly recommend
Competitive insurance cover
The first time with Thinking insurance, so far so good. Good customer service. Competitive insurance cover. Very happy to take on their cover.
Great service
Great service, Luke was very helpful and patience with all my questions. Luke went through everything in detail and made sure that i knew everything i needed to know, highly recommend. Thank you!
This is 3rd class company.
This is 3rd class company.
Also un-trained staff.
They not give you direct access on MID to Add and remove cars.
Think 100 time before buy insurance with this 3rd class broker.
Campervan insurance
I spoke to Ellie a few times over a few days, and she was always friendly and helpful in dealoing with my enquiries and quotes, especially regarding additional drivers, before I eventually renewed my insurance
I am a returning customer for a 3rd…
I am a returning customer for a 3rd year because, at Think Insurance they always offer me competitive prices for my motorhome and the staff when you need to speak to them are always pleasant, friendly and very helpful. Today I had the pleasure of speaking about my renewal with Ellie, she answered all my questions with professionalism and quickly gave me answers that I understood clearly. The renewal process was quick and no issues. Thanks ☺️
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