Thistle Reviews 

1,134
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the fresh ingredients, vibrant flavors, and the impressive selection of delicious, nutritious plant-based options available. People also love the wonderful convenience of having ready-to-eat meals delivered directly to their door, saving them valuable time on cooking. Additionally, many enjoy the eco-friendly approach of returning the delivery bags and ice packs for reuse. Some reviewers were not happy with frequent delivery issues, including missed drop-offs, spoiled items, and drivers leaving packages in the wrong places. A few other people also felt that managing subscriptions, pausing accounts, and handling customer support requests caused significant frustration.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, reflecting diverse opinions. While many consumers praise... See more

Quality

Customers consistently note positive experiences with quality, highlighting first class ingredients, divine... See more

Delivery service

People report ambiguous experiences with delivery service. Some consumers noted that their deliveries went... See more

Service

Customers had ambiguous experiences with the service. Reviewers highlighted that it is nice not to worry... See more

Order

Reviewers highlight ambiguous aspects of order, with mixed opinions regarding their meal subscriptions. Some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Let me start by saying the food is amazing, I was very skeptical but I love it! Here is the big but, it’s a week long food program and the food expires on Thursday?! I’m trying to figure out how to or... See more

Rated 5 out of 5 stars

I love that Thistle's food is actually all GOOD for you - real vegetables, real proteins, and tasty and not-too-sweet sauces (trying to avoid all the sneaky sugar!). Even the desserts feel like a bi... See more

Rated 5 out of 5 stars

I started Thistle meal delivery a few months ago. I am BLOWN AWAY by the food. The quality, variety, and flavor are truly amazing. I never thought a meal delivery service could be this good. I'm so gr... See more

Rated 5 out of 5 stars

I am so glad I decided to go with this subscription. I have tried several others, but the quality, freshness, and taste of these meals is superb! Every time I have a meal I feel I am doing something g... See more


Company details

  1. Meal Delivery
  2. Fitness and Nutrition Service
  3. Food Producer
  4. Online Food Ordering Service

Written by the company

At Thistle, we believe in marrying the power of nutrition with the allure of delicious food. Our plant based meals are designed by nutritionists and crafted by chefs. They are something you'll not just relish but genuinely crave. No more compromising between health and taste, because with us, you get the best of both worlds. Each dish is prepared with the freshest ingredients, ensuring not only taste but also the health factor is uncompromised. Our ready-to-eat meals are perfect for busy professionals, health enthusiasts, or anyone looking to enjoy a hearty and nutritious meal without the hassle of cooking. With an ever-changing, diverse menu that caters to various taste buds, you can customize your weekly menu based on your preferences, dietary restrictions, or health goals. And the best part? These scrumptious meals are delivered right to your doorstep, ensuring you always have a nutritious option at hand. Our meals are gluten and dairy free, and are designed for flexitarians, vegetarians, or vegans, that are looking to make eating delicious, healthy meals and easy choice. We also offer a flexible subscription model. Feel free to pause your orders anytime, making it convenient for when you're out of town or just want a break. Dive into a world where taste meets health with Thistle and enjoy plant-forward nutrition for a life-changing impact.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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3.6

All reviews

(1,134)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Delicious and wholesome!!

June 15, 2023
Unprompted review
Thistle logo

Reply from Thistle

We appreciate you taking the time to leave us a review, and are thrilled to hear that you are enjoying our meals :) It's an honor to be a part of your healthy journey. Thank you again for your honest feedback!

Rated 5 out of 5 stars

Love the food

Love the food. Love that most of the packaging is reused and the other part is recycled. Flavors and freshness is spot on!

June 15, 2023
Unprompted review
Thistle logo

Reply from Thistle

We truly appreciate your feedback! We're thrilled to hear that you are enjoying Thistle so far :) Thistle's goal is to make plant-forward eating easy, accessible and delicious. It warms our hearts to hear that this has been the case for you. Thank you again for the awesome review!

Rated 4 out of 5 stars

I love Thistle!

The food is great! Everything tastes so good and the flavors are so interesting, not your typical prepared food. Everything has been fresh and high quality and I always look forward to my Thistle meals. It’s super convenient and I love not having to prepare and shop for delicious meals. I do wish the meals were lower in calories. I have to give up on the yummy snacks because they are just too calorically expensive. I try to keep my meals close to 500 cals and that is difficult to do even with substituting dressings. I would love to see more lower calorie/higher protein options.

June 16, 2023
Unprompted review
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Reply from Thistle

We truly appreciate your feedback! We're thrilled to hear that you are enjoying Thistle so far :) Thistle's goal is to make plant-forward eating easy, accessible and delicious. It warms our hearts to hear that this has been the case for you. 

Thistle meals are designed to provide complete and balanced nutrition. Our average breakfasts contain 300-400 calories, while lunches and dinners range, on average from 400-600 calories. This number is slightly customizable though, should you choose to leave off some of the dressing or toppings that are cupped separately from the meal. Thistle does not provide different sized meals at this time; our apologies for any inconvenience this may cause. In regards to weight loss - while our meals are not designed specifically with the intention to promote weight loss, many customers find this as a natural occurrence due to the high protein and high fiber nature of our products. In combination with the healthy fats in Thistle meals, protein and fiber rich ingredients (think beans, nuts/seeds, leafy greens etc) help keep our customers full without breaking the calorie bank. Our meals are crafted to leave you satisfied while effortlessly consuming a more moderate amount of calories.

We are grateful you took the time to connect with us! Please feel free to send any follow up questions to Thistle.co/contact. Thanks again for the awesome review, Cathy!

Rated 5 out of 5 stars

Delicious, Healthy, and No-prep…love it

Thistle has delicious food first of all. The fact that it’s healthy and doesn’t require any shopping, preparation, or cooking on my part has been a huge bonus. I was spending so much money on other food delivery companies that Using Thistle is saving me money. I love it. My partner keeps trying to steal my food. I keep telling him to buy his own. Ha ha. Everything I’ve tried (lunches and dinners) have been amazing. The red curry was my favorite.

June 4, 2023
Unprompted review
Thistle logo

Reply from Thistle

We truly appreciate your feedback! We're thrilled to hear that you and your partner are enjoying Thistle so far :) Thistle's goal is to make plant-forward eating easy, accessible and delicious. It warms our hearts to hear that this has been the case for you. Thank you again for the awesome review!

Rated 5 out of 5 stars

You got me!

All of the convenience aside, Thistle's menu is fresh and delicious! I am an absolute fan of their smoothies, their salads are creative and tasty, and their dinners are hearty and scrumptious. Top that with extremely healthy, reasonably priced, and you have a winner :)

June 16, 2023
Unprompted review
Thistle logo

Reply from Thistle

We truly appreciate your feedback, Zurn :) We're so happy to hear that you are loving Thistle so far :) Thistle's goal is to make plant-forward eating easy, accessible, and of tasty. It warms our hearts to hear that this has been the case for you. Thank you again for such a kind review. We look forward to serving you many more delicious meals!

Rated 3 out of 5 stars

Positive and Negatives

I love the variety of options within each meal and the ability to customize. The food is delicious and super easy to prepare. I don’t find myself feeling unsatisfied or seeking food outside of the Thistle meals.

I’ve had a lot of issues with missing meals and snacks. I’ve been using Thistle for about 3 weeks and I don’t think there has been 1 week where I didn’t have at least one item left out of my delivery. My most recent delivery was missing SEVEN meals.

I can understand one or two missing items per week, but missing seven meals, for me, are days worth of missing food. I am strictly sticking to food provided by Thistle only, so with this much food missing, it’s very inconvenient for me to replace whole days of food when I wasn’t anticipating having to do so.

The customer service is very responsive, apologetic and helpful, but it seems like the issue lies within the distribution centers. There’s a lot of improvement to be had here.

June 13, 2023
Unprompted review
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Reply from Thistle

Thank you so much for leaving us a review, Lauren. We truly appreciate your feedback! We're thrilled to hear that you are enjoying Thistle so far :) Thistle's goal is to make plant-forward eating easy, accessible and delicious though, We’re bummed to hear about your recent experience with our service. We've already issued a refund and worked with our delivery team to cut down on any missing meals. We are so excited to be operating on the East Coast but have faced some growing pains along the way, such as some production delays.

We look forward to turning your experience around. If you have any unaddressed concerns, please reach out to Thistle.co/contact.)Thank you again for your honest feedback, we genuinely appreciate it as it helps us improve while we grow!

Rated 3 out of 5 stars

I like thistle a lot but ……

I like thistle a lot . There are three reasons I might not continue . 1 - all the plastic. I feel awful throwing so much plastic out. 2. I can’t take spinach with every salad . Having too much spinach is something I react too. If you have choose of greens that would work. 3. I’ve had items missing from my first order and I think my last order.

June 11, 2023
Unprompted review
Thistle logo

Reply from Thistle

Thanks so much for taking the time in leaving us a review. As part of our commitment to sustainability and reducing our environmental footprint, we’ve made switching to more sustainable packaging a major goal for our company. We want to ensure that these containers would meet our strict Quality Assurance (QA) standards prior to incorporating them into regular deliveries, and make sure there's a high return rate.

We are pursuing parallel paths — (1) shorter term, making our current containers more sustainable by ensuring they are comprised of 100% recycled material/no virgin plastic; we’ve been working with a few vendors and actually just sent out 100% PCR containers to customers as part of a larger scale test recently; and (2) we’re continuing to work with our partner Dispatch Goods on reusable containers: we are expecting to receive their new reusable containers very soon for internal testing, and are excited to see how these perform and scale testing pending those results.
In the meantime, please feel free to follow the link below to read more about Thistle’s commitment to making sustainable packaging a reality! Thanks again for your feedback and stay tuned for updates as we move towards more environmentally-friendly packaging! 
View our blog post about sustainability and packaging here (https://www.thistle.co/learn/thistle-thoughts/thistles-commitment-to-sustainability).

We're happy to hear you are enjoying Thistle though, we are saddened to hear about your recent experience with our service. If you have any unaddressed concerns, please reach out to Thistle.co/contact. Please know your feedback is being reviewed carefully by the appropriate departments.

Thank you again for your honest feedback, Jay. We genuinely appreciate you!

Rated 4 out of 5 stars

We’ve been getting food for multiple…

We’ve been getting food for multiple weeks now and overall the food is really good. It gets a little repetitive; every pasta has pesto, and it seems like the main vegetable ingredient in most dishes is always spinach. Changing those two things up would be cool.

June 11, 2023
Unprompted review
Thistle logo

Reply from Thistle

Thanks for sharing your thoughts on Thistle's meals though, we are sorry to hear the experience felt repetitive. We’re more than happy to pass this feedback along to our culinary team for careful consideration. We truly appreciate the time taken in giving us an honest review. If you have any other questions, please feel free to reach out to us at Thistle.co/contact. Thanks again, Daniel!

Rated 3 out of 5 stars

Convenient and healthy but bland

I love the convenience and the health. It’s making life as a brand new breastfeeding mom much easier. I don’t love how subdued and at times outright bland the food is. More flavor please!!! I know you’re trying to appeal to the masses, but can I opt to add an extra spice packet or extra sauce?

June 8, 2023
Unprompted review
Thistle logo

Reply from Thistle

Thank you so much for taking the time to share your feedback with us, Jessica. We are so happy knowing Thistle's services have been helpful during the busy work week though, we’re saddened to hear some of our meals did not align with your taste preferences. We have passed along your feedback to the appropriate teams for careful consideration. Please feel free to reach out to us at Thistle.co/contact with any other questions you may have. Thanks again for your honest review. It helps us improve!

Rated 4 out of 5 stars

Great option for plant based meals

I love the meal options, variety and the fact that they are 100% plant based meals. The ease of not having to worry about grocery shopping, meal prep, figuring out what to make for lunch/dinner or any clean up after cooking really makes the price worthwhile. The only negative aspect would be the use of certain foods within the meals that are often used and in abundance. It would be nice to have the option to remove those foods. Also, would be nice to get a reminder to customize each delivery before a certain date for the following weeks meals.
Overall, I'm enjoying my experience with Thistle.

June 9, 2023
Unprompted review
Thistle logo

Reply from Thistle

We truly appreciate your feedback! We're thrilled to hear that you are enjoying Thistle so far :) Thistle's goal is to make plant-forward eating easy, accessible, and delicious. It warms our hearts to hear that this has been the case for you. 

If you have not already done so, please do reach out with any unaddressed questions or concerns to Thistle.co/contact where one of our support specialists are ready to help!

You can also Opt-in for order reminders! Text MENU to 1 (855) 525-0580. Again, thank you so much for your time and for the awesome review, Adriana. We look forward to serving you many more delicious Thistle meals :)

Rated 3 out of 5 stars

Well though the meals taste great

Well though the meals taste great, I am a little confused on your menu that I receive each week that is not what I’m getting. I feel like everything looks the same and I don’t know lunch from dinner. I feel like there’s not a lot of breakfast variety in my menu box and it doesn’t match up when I get my menu for the week.

June 9, 2023
Unprompted review
Thistle logo

Reply from Thistle

Thank you so much for taking the time to share your feedback with us. We are so happy knowing you are loving your Thistle meals and service! Our support specialists are always ready to help answer any questions about your meal plan you might have.  Please do reach out to us at Thistle.co/contact with any unaddressed questions or concerns. Thanks again for your honest review, Gina. We look forward to helping you with your subscription!

Rated 3 out of 5 stars

The food you offer is definitely…

The food you offer is definitely delicious and fresh. Unfortunately, most orders have been missing at least one item. Sometimes I get an email ahead of time, but sometimes I do not and have to reach out. The only thing you can offer back is a credit which forces me to continue utilizing the service. Then the next week I am missing another item and get another credit. In order to cancel, I will have to “eat” the money for the items I did not receive.

Also, though your snacks are healthy some of very rich and decadent and very high in calories. Therefore it is difficult to have these snacks if you are a person who is looking to lose weight or to make sure you are getting appropriate nutrition such as protein.

June 7, 2023
Unprompted review
Thistle logo

Reply from Thistle

Thank you so much for leaving us a review. We are happy to hear you are enjoying the meals from Thistle though deeply saddened to hear about your recent experience with our service. We would love to follow up with you on this issue directly and ask that you please reach out to Thistle.co/contact at your earliest convenience if you have not already done so. 

We appreciate your feedback and are happy to share this with the appropriate teams for careful consideration and review.

Thank you again for your honest feedback, Cassandra. We genuinely appreciate it!

Rated 4 out of 5 stars

Helpful and good but…

Hi! Loving how easy thistle is for dinners and lunches. Giving me extra time for my busy schedule. I also thought most meals were 500-700 calories but lately reading the ingredients and they have been equalling closer to 700-800. If I could give advice personally I would like some lunches that are not salads (more grain/Buddha bowls? Maybe? Other ideas?) I also am 90% sure I got food poisoning from this weeks edamame salad, right after eating I was nauseous for a few hours and had food poisoning things happen (ick!) I know vegetables are often at EColi risk, wondering if anyone else got sick this week on a bad batch of veggies?

June 8, 2023
Unprompted review
Thistle logo

Reply from Thistle

We appreciate you taking the time to leave us a review,Savannah and are thrilled to hear that we could ease the difficulty of food prep with our service however, we are truly saddened to hear about your recent experience. If you have not already done so, please reach out to Thistle.co/contact and one of our support specialists will take care of this promptly. Please know all of us here at Thistle take this very seriously and our leads in the culinary department thoroughly investigate the reports received.

We truly appreciate and value the honest feedback you’ve provided for us. Although we have not received any other reports about the quality of this dish, please know how important quality assurance is to our team at Thistle. Please do not hesitate to reach out if you have any other concerns.

I have passed along your feedback to the appropriate teams for careful review and consideration. 

Thank you again for the honest feedback. We look forward to hearing from you and turning your experience around!

Rated 5 out of 5 stars

I LOVE Thistle!

I subscribed to Thistle a month ago and I have been thoroughly impressed! I chose the vegan option and the food is delicious! I don’t get bored because there is enough variety to keep me looking forward to what’s next.
Delivery is easy and the drivers are so nice!
I highly recommend trying Thistle!

June 6, 2023
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my recent delivery experience. I received a text message notifying me that the order had been delivered, but I never received a call on the intercom to let the courier inside. I was unable to locate the package anywhere in the building or its surroundings.

It's very frustrating because this is not the first time I have encountered issues with your delivery service. I previously reported a similar incident where the driver failed to buzz in and left the package unattended outside my building. Regrettably, I never received a response regarding that complaint. It seems that a similar situation may have occurred this time, assuming the delivery was made at all, although there is no evidence to support this claim. The provided photo only shows the front of my building and does not reveal the actual placement of the food bag.

Given these circumstances, I kindly request a refund for this undelivered order. I am deeply dissatisfied with the level of customer service I have received, and I would like to cancel my account immediately due to the consistent lack of response and recurring delivery issues.

June 4, 2023
Unprompted review
Thistle logo

Reply from Thistle

Thank you for bringing this to our attention, Carolina. We are so sorry to hear you didn't receive your recent delivery :( We know you were really looking forward to enjoying your meals!

Thistle is meant to be simple, convenient, and enjoyable, we apologize we didn't hold up to this standard. Please know that your feedback is being reviewed by the appropriate teams. We've already issued a refund and worked with our delivery team. If you have any unaddressed concerns, please reach out to Thistle.co/contact and one of our support specialists will take care of you. We truly appreciate you letting us know of your experience and hope you will give us another chance to turn this around. Thank you again for the time taken in providing your honest feedback. It helps us improve!

Rated 4 out of 5 stars

Thistle is a godsend! The billing pages need a little tweaking

Honestly I love Thistle SO MUCH. It's saving me a LOT of time and energy while I am still reconstructing my life post-pandemic.... It's sad to think so many of us are still picking up the pieces after so much time but it's the truth. This service has been a godsend and is WELL WORTH the money.

The only negative thing is that my orders are still getting messed up... Firstly, the delivery person at least TWICE has not rang the doorbell when dropping off.... I work at night and am not awake at the dropoff time of 5am-8am... For that reason I made a point to put in the delivery notes PLEASE RING THE DOORBELL..... I can't hear a knock at the door the way my apartment is built. So when they don't ring the bell, my expensive groceries are left out in the Vegas heat until I wake up!!

Also, I get occasional items I didn't order. I don't think I paid extra, but.. it's also kind of hard to decipher between the "upcoming" page, the "my orders" page.... I always have trouble figuring out exactly what I paid for when there's errors that way.

In general I tell all my friends about this company because I love it so much. Lots of great food options, the ability to pick and choose based on my food preferences. I particularly love the peace of mind knowing that everything I order from this company is based on whole foods and almost no preservatives or fried crap. What I eat is crucial for my job so this makes my life a lot easier. Maybe consider an app or email notification to remind people the order cutoff so they can make changes before it's too late?

I'm a fan!!

May 28, 2023
Unprompted review
Thistle logo

Reply from Thistle

Thank you so much for taking the time to share your feedback with us. We are so happy knowing Thistle's services have been helpful during the busy work week and that you are loving the meals though, we’re saddened to hear about your recent delivery experience!

Thistle is meant to be simple, convenient, and enjoyable, we apologize we didn't hold up to this standard. Please know that your feedback is being reviewed by the appropriate teams. If you have any unaddressed concerns, please reach out to Thistle.co/contact and one of our support specialists will take care of you. 

We truly appreciate you spreading the word about Thistle and look forward to serving you and your friends plenty of delicious and sustainable meals :) We wanted to let you know we offer a text notification service to remind you about upcoming deliveries when you opt-in for order reminders by texting MENU to 1 (855) 525-0580.

We look forward to turning your delivery experience around. Thank you again for the time taken in providing your honest review. It really helps us improve :)

Rated 5 out of 5 stars

Love Thistle

This is a great company. I like everything about it from the website info to the weekly emails and the food is really, really good. The veggies are very fresh and tasty. And my husband, who is a very picky eater, is enjoying most of the dishes! Yay!

June 3, 2023
Unprompted review
Thistle logo

Reply from Thistle

We truly appreciate your feedback, Cindy! We're thrilled to hear that both you and your husband are enjoying Thistle so far :) Thistle's goal is to make plant-forward eating easy, accessible, and of course delicious. It warms our hearts to hear that this has been the case for you. Thank you again for the kind review :)

Rated 3 out of 5 stars

The food has been delicious, but delivery has been inconsistent.

The food has been delicious! I’ve had some delivery issues. Most recently, my bag was delivered into my neighbor’s backyard and my return bags were not taken. So I’m developing a collection!

I’ve also had times where I’ll get an email that my order will not be complete due to a production issue. I wish that they would substitute a meal if that happens as opposed to simply adding a credit to my account, because I’ve already meal prepped the week and was counting on what I ordered!

May 28, 2023
Unprompted review
Thistle logo

Reply from Thistle

Thank you so much for leaving us a review. We’re saddened to hear about your recent experience with our service. We've already worked with our delivery team to cut down on any missing meals. If you have any unaddressed concerns, please reach out to Thistle.co/contact. Thanks again for the time taken in providing your honest feedback. We look forward to turning your experience around!

Rated 4 out of 5 stars

Food is most often great

Food is most often great, unique and i feel good just eating it, good or bad. i am currently conflicted by the prices. i would rather have one delivery than two as i'm away. garlic seems to be in everything which i do not favor.

May 29, 2023
Unprompted review
Thistle logo

Reply from Thistle

We truly appreciate your feedback! We're happy knowing you are enjoying Thistle so far :) Thistle's goal is to make plant-forward eating easy, accessible and delicious. It warms our hearts to hear that this has been the case for you. Please know your feedback is being carefully reviewed by the appropriate teams. For any questions on how to customize your deliveries or any concerns, please reach out to thistle.co/contact where any one of our support specialists are always ready to help :) Thank you again for the awesome review, Sandy!

Rated 4 out of 5 stars

I love the food...but delivery is bad

I love the food. Very flavorful and I imagine it would be fresh if it was ever delivered on time. Company guarantees delivery by 8pm on Thursday. Not once in my 6 weeks has that happened. It always comes on Friday and by then the ice packs are defrosted and just barely cool. One time they weren't cool anymore and 1/2 of the meals had to be thrown out. Just wish the delivery could be more reliable and they'd get 5 stars.

June 2, 2023
Unprompted review
Thistle logo

Reply from Thistle

Thank you for the time taken in leaving us an honest review here, Jeni. We are so happy to know you are loving Thistle's meals but are saddened to hear about your recent shipping experiences.

Thistle is meant to be simple, convenient, and enjoyable, we apologize we didn't hold up to this standard. Please know that your feedback is being carefully reviewed by the appropriate teams. please do not hesitate to reach out to Thistle.co/contact for any other unaddressed issues and one of our support specialists will take care of you. We truly appreciate you letting us know of your experience and hope we can turn this around. Thank you again for your review. It helps us improve!

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