Thomas Flavell & Sons Reviews 58

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I cannot speak highly enough of Judith and she has just guided me through my divorce with great advise and excellent insight. She helped set my expectations on likely outcomes and timescales thr... See more

Company replied

Rated 5 out of 5 stars

We would highly recommend Thomas Flavell & Sons. They were efficient, professional, and always quick to get back to us whenever we had a question. The whole process felt straightforward and well hand... See more

Company replied

Rated 5 out of 5 stars

We would really recommend Thomas Flavell Solicitors. Our sale from start to finish was smooth and uncomplicated. Lara kept us informed at all times and impressed us with her efficiency and speed at... See more

Company replied

Rated 5 out of 5 stars

Where do we start. Thomas Flavell & Sons were absolutely amazing throughout the whole process of buying our first home. In particular, we had the pleasure having Frannie Simpson as our point of contac... See more

Company replied

Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Estate Planning Attorney
  5. Family Law Attorney

Written by the company

Thomas Flavell & Sons is a regional law firm with offices in Hinckley and Leamington Spa, serving clients across Leicestershire, Warwickshire as well as further afield, providing legal services to individuals and businesses. We are well-known in the communities we serve, with a high proportion of our work coming from repeat clients and referrals. We offer a comprehensive range of legal services to assist individuals, families, and businesses. Our services include conveyancing, family law, wills, trusts and probate, power of attorney, contentious probate (contesting a will), litigation and dispute resolution, notary services, settlement agreements, and business legal advice. Our well-established award-winning Midlands firm boasts a rich history and a promising future. Founded in 1809 and joined by Thomas Flavell in 1910, the practice proudly carries his name. The Flavell family remained integral to the firm until Tom Flavell's retirement in late 2016. We cultivate a refreshing, employee-centric culture that fully supports our team, enabling them to consistently deliver exceptional service to both long-standing and new clients. Our journey has seen us evolve from a 19th-century high street solicitor into a modern law firm, continuously adapting to the ever-changing legal market. We take immense pride in our team of professionals, who possess a diverse range of specialisations, qualifications, and experience across all departments. This creates an ideal environment for learning, development, and knowledge sharing, fostering continuous growth for all employees.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

58 reviews

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Rated 5 out of 5 stars

Very helpful & supportive Probate team

They were very easy to deal with and gave great advice and kept us up to date with the process.

February 26, 2026
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you so much for leaving a review about your experience with Thomas Flavell & Sons Probate team. Very pleased to hear you were happy with the process.

Rated 5 out of 5 stars

I cannot speak highly enough of Judith…

I cannot speak highly enough of Judith and she has just guided me through my divorce with great advise and excellent insight.

She helped set my expectations on likely outcomes and timescales throughout and it felt like you had someone who had your best interests at heart whilst maintaining a balanced, practical and professional view.

I would have no hesitation in recommending Judith.

March 30, 2026
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you for taking the time to leave a review about your experience. Really pleased to hear how positive it was and that you would recommend Judith.

Rated 5 out of 5 stars

Excellent communication throughout the…

Excellent communication throughout the process, quick, and explained anything we were unsure of or didn't understand. Would recommend to anyone.

March 20, 2026
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you so much for taking the time to leave a review - delighted to hear that you would recommend the services of our conveyancing team. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Responsive and efficient

March 9, 2026
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you so much for your review, and for taking the time to leave it. We look forward to working with you again in the future.

Rated 5 out of 5 stars

New wills

We dealt with Kate Mahon regarding our wills and estate planning.
She was thoroughly professional yet friendly and approachable. We would absolutely recommend her to potential clients.
Understanding our circumstances she was able to finalise things really quickly which we appreciate.

February 16, 2026
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you so much for your feedback about your experience working with Kate. Delighted to hear how well things went, pleased that you would recommend her.

Rated 5 out of 5 stars

We would highly recommend Thomas…

We would highly recommend Thomas Flavell & Sons. They were efficient, professional, and always quick to get back to us whenever we had a question. The whole process felt straightforward and well handled from start to finish.
A special thank you to Elle, who was amazing throughout. She helped us so much with all the paperwork and made sure everything was sorted properly. We’re really grateful for all her support.

February 23, 2026
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you so much for your review Garth. Really pleased to hear that you had such a positive experience with Elle and the TFS team. We look forward to working with you again in the future.

Rated 5 out of 5 stars

We would really recommend Thomas…

We would really recommend Thomas Flavell Solicitors. Our sale from start to finish was smooth and uncomplicated. Lara kept us informed at all times and impressed us with her efficiency and speed at pushing forward.
To think that our sale took from November to January (3 months) start to finish proves that it can be done.
Our only hiccup was waiting for the money to be transferred.

January 30, 2026
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you so much for taking the time to leave a review Anne. Really pleased to hear that you had such a positive experience with your house sale. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Sarah (Toon) saved the day-twice!

Sarah (Toon) was exceptionally helpful-twice-when we needed urgent documentation for our accountant.
Super friendly.
The whole company are brilliant to work with.
Thank you Sarah!

January 16, 2026
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you so much for your review Mrs Hammond. Delighted to hear how well supported you were by Sarah. We look forward to working with you again in the future.

Rated 5 out of 5 stars

The people I dealt with were…

The people I dealt with were professional yet friendly - my calls were put through quickly and my query dealt with immediately. I was tied to a deadline and the team pushed hard to reach it. This is the second time I have used Thomas Flavell and I would not hesitate to use them again or recommend them to others.

October 31, 2025
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you for your review - please to hear that you have returned to Thomas Flavell & Sons for the second time, and that you continue to have a positive experience with the team.

Rated 5 out of 5 stars

House sale

House sale
Excellent service throughout. Good communication and response to queries. All members of the team shared the same professional attitude.

October 30, 2025
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you so much for leaving a review about your experience working with TFS on your house sale. Really pleased that you felt that you received excellent service. We look forward to working with you again in the future.

Rated 5 out of 5 stars

I have just completed on my first house…

I have just completed on my first house purchase and I am delighted with my experience of using Thomas Flavell & Sons. The whole process felt totally effortless for me, which is testament to the hard work of the team getting everything sorted. It was assuring for me as first time buyer knowing I was in good hands. Special mention to Frannie (and Chris) for her clear, detailed and prompt communication and fantastic customer service, nothing was too much trouble despite my many questions! The time to completion was achieved super quickly which I know the seller / rest of the chain has really appreciated. I look forward to using your services again in the future.

December 9, 2025
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you for your review Serena! Delighted to hear how well the process went for you, and pleased that Frannie and Chris were able to assist you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

10/10 communication

As an estate agent myself I know the importance of having a brilliant solicitor. Frannie Simpson was that and more! I cannot fault her for what was a difficult process made as easy as possible with her speedy, clear and professional communication. Thankyou once again to Frannie and Chris & the Thomas flavell team!

December 5, 2025
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you so much for your review Millie! It's really appreciated, and delighted to hear what a positive experience you had with Frannie, Chris and the TFS team! We look forward to working with you again in the future.

Rated 5 out of 5 stars

First Home

Where do we start. Thomas Flavell & Sons were absolutely amazing throughout the whole process of buying our first home. In particular, we had the pleasure having Frannie Simpson as our point of contact throughout our whole journey. There were a lot of obstacles we had to get through, but Frannie was excellent at keeping us well informed, reassured and chasing any queries quickly and efficiently, she really is a great asset to TFS. We would highly recommend TFS for anyone looking at purchasing their first home. We certainly will be using them again in the future!

December 5, 2025
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you so much for taking the time to leave a review about your experience working with TFS and in particular Frannie. So pleased to hear that it was so positive and that you would recommend us. We look forward to working with you again in the future, and hope you are very happy in your new home.

Rated 1 out of 5 stars

Please stay away from these solicitors

Please stay away from these solicitors, We came to these to sell our house, right from the beginning, communication has been shocking, not passing on messages etc. constantly chasing them to see what the situation is. We had problems with our mortgage company and wanted to let the new buyers know the completion date so we didn’t get a early repayment fee, this was communicated to the solicitor and wasn’t passed on and caused massive problems, dealing with about 4 different solicitors us just rediculous, Was called about 5 times to confirm completion date, they didn’t verify our details for payment so payment got delayed, which caused problems with other companies. delay in invoice in being sent and having to chase yet again. I will not use them again.
PLEASE STAY AWAY!
No professionalism and considering how much you have to pay them to do the job, which wasn’t done properly.

February 1, 2025
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you for taking the time to share your feedback. We’re truly sorry to hear that you felt disappointed with the service you received during your conveyancing matter. We work hard to provide a consistently high level of client care, and we are sorry that this was not your experience.
Having reviewed your file, we couldn’t find any note of concerns being raised during the course of your matter. We genuinely wish we had been aware, as it would have given us the chance to understand and address any issues at the time.
You mentioned that you had to deal with four different solicitors. To clarify, your matter was managed by your appointed solicitor and supported by our wider team of five. This approach helps ensure continuity and support, especially during staff absences, and is generally something our clients appreciate. We also note that you were assisted in person when you visited our office, and that your buyers were provided with your proposed completion date.
We’re sorry to hear that you do not plan to use our services again. Please know that we remain committed to offering a high standard of client care, and we regret that your experience fell short on this occasion.

Rated 5 out of 5 stars

Above and Beyond During a Challenging Sale and Purchase

We recently worked with Sarah Workman during the sale and purchase of our house, and she was absolutely excellent from start to finish. Sarah was both highly professional and genuinely personable. The process of selling and buying was not without its challenges, but she navigated everything with calmness, clarity, and assertiveness, often going above and beyond to get the chain across the line.

We are so grateful to Sarah for her hard work, and to Harriet for her support throughout. We couldn’t be more appreciative of their dedication and expertise. Thank you so much!!!

November 1, 2025
Unprompted review
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Reply from Thomas Flavell & Sons

Delighted to read your review. So pleased to hear what a positive experience you had working with Sarah and Harriet. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Exceptional Conveyancing Experience

Exceptional Conveyancing Experience

April and Izzy provided exceptional conveyancing support, offering clear legal advice, prompt communication, and thorough documentation. Their professionalism and ability to simplify complex legal details made the entire house-buying process smooth and stress-free.

October 31, 2025
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you so much for taking the time to leave a review. So pleased to hear what a stress-free experience you had working with April and Izzy.

Rated 5 out of 5 stars

Brilliant service

April and Izzy were efficient, proactive, helpful and friendly. I can’t praise them highly enough.

September 30, 2025
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you for your review, delighted to hear what a positive experience you had working with April and Izzy. We look forward to working with you again in the future.

Rated 5 out of 5 stars

The communication was excellent

The communication was excellent! Lucie always responded and kept me in the loop. Great service

August 6, 2025
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you so much for your review John. Delighted to hear how good the communication was on your matter. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Could have asked for more

Could have asked for more, excellent service throughout

Having had my Father and Mother pass away within a short space of time, I was totally lost with what I had to do. Thanks to Zara and the rest of the team they guided me through the whole process showing compassion and professionalism throughout. Zara was always on hand to answer questions and offer support when required.
We were so impressed with Flavells we will be using them in future for all of our legal matters.

April 28, 2025
Unprompted review
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Reply from Thomas Flavell & Sons

Thank you Richard for your review. So pleased to hear that you were provided with such a good service from Zara and the team.

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