Thomas Turner Reviews 

1,487
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the accurate descriptions and excellent condition of the products, often finding items to be like new or even exceeding expectations. Many people highlight the fantastic service, describing transactions as hassle-free and professional from start to finish. Reviewers frequently commend the swift delivery service, with many items arriving quickly, sometimes even next day. The packaging is consistently noted as excellent, ensuring products are well-protected and securely wrapped upon arrival. Additionally, customers appreciate the helpful and responsive staff, contributing to a trustworthy and enjoyable purchasing experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the accuracy of descriptions and the... See more

Service

Reviewers highlight positive aspects of service, consistently praising its fantastic and excellent quality.... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and swift delivery... See more

Quality

Consumers consistently report high satisfaction with the quality of products, often describing items as being... See more

Staff

Clients share positive opinions on staff, highlighting very good personal service and promptness. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honest presentation and description of tackle, enhance this sellers reputation. Backed up by reasonable prices, and first class post and packaging made this an enjoyable purchase. Well done Thomas T... See more

Rated 5 out of 5 stars

I have purchased 3 rods now using majestic an offer and all 3 times i was happy with yhe agreed prices . The rods arrived in the described condotion . Delivery next day and each rod was beyond well... See more

Rated 5 out of 5 stars

Thomas Turner is certainly the place to go for both usable and collectable fishing gear ! In the “good room” or on the river David Townsend will always steer you in the right direction for one... See more

Rated 5 out of 5 stars

Great hassle free transaction, rod as described, arrived a few days later. Excellent service, everything competitivly priced. TT will be the first place I look when buying a replacement rod or reel.... See more


Company details

  1. Fishing Store
  2. Antique Store
  3. Hunting and Fishing Store

Written by the company

We buy, sell and exchange vintage, modern, and antique fishing tackle from quality brands like Hardy, Farlows, Sage, Loop, Bruce & Walker, Thomas & Thomas, Ari'T Hart, and more. We sell tackle to collect or use, and we are proud to offer quality preloved tackle to enable you to build a more sustainable tackle bag. We're a friendly, family-run business offering our customers expert knowledge and great customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(1,487)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reel of my dreams!

I contacted Dave as he had a salmon reel for sale that I had wanted to own for years but couldn't afford a new one. The reel was despatched promptly. Upon inspection I realised the reel wasn't suitable for my needs and contacted Dave. The reel was returned same day and very promptly refunded on delivery to TT.
Yes, I know I didn't buy the reel but just want potential customers to rest assured that you are dealing with a company that operates with integrity and openness.
Would definitely purchase from TT again

March 12, 2025
Unprompted review
Rated 4 out of 5 stars

Two emails for a simple evaluation

Thank you for your response regarding my cane fly rod. Your expertise in dating the rod was very helpful.

February 24, 2025
Unprompted review
Thomas Turner logo

Reply from Thomas Turner

Hi Kemp, sorry but we cant find anything from you I'm afraid and cant reply directly to you as we don't have your contact details. Please can you send the enquiry to davetownsend@thomasturner.com. We appreciate how annoying it but we always respond within 24 hours. Thank you.

Rated 5 out of 5 stars

Fly-Tastic

Fast delivery good product and price as described, took an offered price always worth an ask, thanks to the team

February 10, 2025

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