Thomas Turner Reviews 

1,487
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the accurate descriptions and excellent condition of the products, often finding items to be like new or even exceeding expectations. Many people highlight the fantastic service, describing transactions as hassle-free and professional from start to finish. Reviewers frequently commend the swift delivery service, with many items arriving quickly, sometimes even next day. The packaging is consistently noted as excellent, ensuring products are well-protected and securely wrapped upon arrival. Additionally, customers appreciate the helpful and responsive staff, contributing to a trustworthy and enjoyable purchasing experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the accuracy of descriptions and the... See more

Service

Reviewers highlight positive aspects of service, consistently praising its fantastic and excellent quality.... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and swift delivery... See more

Quality

Consumers consistently report high satisfaction with the quality of products, often describing items as being... See more

Staff

Clients share positive opinions on staff, highlighting very good personal service and promptness. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honest presentation and description of tackle, enhance this sellers reputation. Backed up by reasonable prices, and first class post and packaging made this an enjoyable purchase. Well done Thomas T... See more

Rated 5 out of 5 stars

I have purchased 3 rods now using majestic an offer and all 3 times i was happy with yhe agreed prices . The rods arrived in the described condotion . Delivery next day and each rod was beyond well... See more

Rated 5 out of 5 stars

Thomas Turner is certainly the place to go for both usable and collectable fishing gear ! In the “good room” or on the river David Townsend will always steer you in the right direction for one... See more

Rated 5 out of 5 stars

Great hassle free transaction, rod as described, arrived a few days later. Excellent service, everything competitivly priced. TT will be the first place I look when buying a replacement rod or reel.... See more


Company details

  1. Fishing Store
  2. Antique Store
  3. Hunting and Fishing Store

Written by the company

We buy, sell and exchange vintage, modern, and antique fishing tackle from quality brands like Hardy, Farlows, Sage, Loop, Bruce & Walker, Thomas & Thomas, Ari'T Hart, and more. We sell tackle to collect or use, and we are proud to offer quality preloved tackle to enable you to build a more sustainable tackle bag. We're a friendly, family-run business offering our customers expert knowledge and great customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,487)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A perfect match and a great buy!

I was very happy with the purchase of Mc Hardy 4 to 6 weight carbon fly rod as it balances perfectly with the Hardy gem reel I purchased earlier also from Thomas Turner and it turned out to be a match made in heaven!

January 28, 2025
Rated 5 out of 5 stars

Incredible selection: great prices

Very wide range of rods and reels which is has been expertly collected and catalogued. You have the opportunity to inspect and handle the rods and reels and discuss your purchase. Dave is very knowledgeable can be relied upon for a straight answer to your questions. Thoroughly recommended.

January 27, 2025
Rated 5 out of 5 stars

Offer Accepted

TT accepted my offer for the rod in question. It arrived as described and only took a few days to be delivered here in the USA.

January 22, 2025
Rated 5 out of 5 stars

Would recommend

The communication with Thomas Turner I greatly appreciate. Anytime I have a question about a measurement or some other specific, they are quick and polite to return my inquiry.

January 7, 2025
Rated 5 out of 5 stars

Spot on

Knowledgeable, helpful and great prices. I’ve bought a few Thomas and Thomas fly rods from Thomas Turner. All arrived quickly and in great condition. Highly recommend.

January 7, 2025
Rated 3 out of 5 stars

Dave is absolutely great as well as all…

Dave is absolutely great as well as all at Thomas Turner.although still having bill8ng issues due to a hardy lrh 9 wt. Spey rod cane was sound but sadly guides are severely corroded, rendering the rod useless. 850.00 to have it corrected through cane rod builder/ repair and revarnish, im still getting late fees, and threats from payshop, and still.tell8ng me I owe on damaged item, so I'm done with any further purchases from them now,sadly, I still respect and honor Dave and Thomas Turner.,Robert DeFelice

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Updated: refunded

I haven't received it yet. It's now over a week since UPS said they'd deliver. UPS "tracking" doesn't help. Contacted Thomas Turner, haven't heard from them either.

Update: have heard from Thomas Turner, they gave me a refund and have taken it up with UPS.

I'm not surprised, I've bought several items from them before and have always received good service and good value.

December 8, 2024
Thomas Turner logo

Reply from Thomas Turner

We are extremely sorry for not coming back to you a few days ago, we have had an issue not receiving E mails from our Office E mail account. We have seen UPS hasn't delivered the rod on the date specified. We have refunded you and we will begin an investigation with UPS to locate the rod and forward it to you.

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