Thompson & Morgan Reviews 

Misleading website resulted in an incorrect item being ordered. I phoned first thing the next day and was told it was too late to cancel the item from the order. Over several days i received dispatched notifications and after a few weeks the item was dispatched (so it could have been cancelled by the looks of things). I had to pay return postage for the item. Customer service very dismissive and unhelpful. will never order from them again

Tomato & Strawberry plants supplied are very strong

Begonias arrived within time stated and were in good condition.

Lovely little plant, well packed, not damaged much in transit despite a deep dent on one side of the box. One star knocked off because Evri is the worst ever shipping company. Every package arrives with some crushing or damage, other companies that don't pack as well as you must get loads of returns. There is virtually no notice of delivery and it's assumed someone is at home all day or has neighbours at home all day, which is so 20th century.

Delivery was very fast

When I received the preplanted baskets they were dried out and wilted it could have been the heat or too long with courier I was very disappointed

Ordered some foxgloves and lime green pom pom zinnias. T&M cancelled my foxgloves order and the zinnias sent were not lime green pom poms but multi coloured daisy type flowers which I never would have ordered. Disaster. Got my money back but frankly this was a waste of time. Have put one more order in, see if T&M can deliver this time

We ordered five Delphinium plants, this was the first time we ordered plants that were not in pots, when they arrived, they looked dishevelled and battered, At first we thought this must be normal. Three of the plants have consequently died, the two remaining plants are now small and weak due to the amount they have died back. We took photos of the plants when they arrived in their packaging and the two remaining rather small plants. My wife is an experienced gardener and thought she would treat herself to plants from Thompson & Morgan, she is very disappointed with these plants.

We have used Thompson and Morgan from years. Had a problem recently, very unusual, and it was sorted out within 48 hours. Impressive. Will continue using. Plants and service excellent.

Usually plants are beautiful from there, ordered 2 hanging baskets but they were awful, messaged support and they promptly sent me another 2 free if charge but they were worse than the first 2, will not be buying baskets from there again.

Good quality and price for plants and will be ordering some more seeds.

Excellent product

The plants are good,one of the hanging baskets arrived in not good condition but I told them and have got two lovely replacements

Lately, it can be hit or miss as to how good the plants are upon receipt. I have had some problems with the plug plants being in good shape. Customer Service are usually quite good at sending replacements or refunding the flowers or plants that are not growing or have died.

Good healthy plants arrived in good condition.

Impossible to unsubscribe from emails. Tried on numerous occasions and still - they keep coming! Really annoying. They are constant. Be aware of this if placing an order. It puts me off using a company again when unsubscribing is, seemingly, impossible!

I am still waiting for my order placed on 18 June. Stop bombarding me with your offers.

Quick delivery.