Thompson & Morgan Reviews 

After a bad experience and not ordering for a couple of years, I decided to take the plunge on the potted 3l dahlias order number SO016997361
1. The dispatch within 24 hours- received the plants after 7 days
2. 4 of the 6 plant pots where upside down or on the sides with squashed and broken branches.
3. Roots from 3 of the pots were completely outside the pots
4. Size of the plants were disappointing, measured 4 ins from soil and looked disproportionately small against the 3L pots.
5. No labels on 4 pots so I have no idea which variety of dahlias.
6.plants looked dry and leaves were brown and shrivelled.
7.I have repotted the dahlias and watered them on arrival and hoping they will recover but do not have any high hopes.
8. Wish I could upload photos in this review but can’t see where unfortunately .

Would I order again after being burnt again. I think not, time to learn my lesson and order elsewhere.

Disappointed as T&M used to have a good reputation many years ago.

healthy plants. I have lost a few due to having a bad back and not being able to plant them all, with all this heat some of the poor things died, Not TM's fault, mine alone! my main complaint is I cannot find my £5 vouchers that I should have got when I re -joined this spring

I order climbing petunias and normal petunias every year without fail. I order for a few of us, we all have two towers. Thompson and Mrgan are very reliable, other companies are hit and miss. You receive an email when a delivery is due to be delivered, this is helpful and enables you to prepare or find a neighbour to recieve. They are packaged really well and always arrive in great condition, Customer Services are really helpful. The plants grow beautifully and provide a beautiful show every year. ❤️

All plants arrived well packed and in good condition.

Excellent service and plants 🪴

I only received half of the pre-planted hanging baskets I'd ordered because the remaining ones where out of stock, despite the order being confirmed when it was placed.
The boxes containing the pre-planted hanging baskets that I did receive were marked "This way up" but apparently this didn't mean anything to the courier.
I'm now trying to salvage the mix of compost, plants and baskets that I received, that look like they've spent time in a tumble drier.
May be Thompson & Morgan could try sending plants out to the families of their own management team, ideally across the country, to see what customers actually get when they order.

Very good quality plants, very well packaged and treated well by the courier.

I have had 2 orders this spring and summer and the plants were so small and damaged that I threw them away.

Great service

Easy purchase hassle free quick an efficient,would use again

Received 2 lemon sherbet hanging basket. Arrived in very poor condition and most of plants dead. Also ordered a lot more garden plants. Most wilted. I have planted them 4 weeks ago but they are dying and not thriving. I will not be using this supplier again. Waste of £200 !

Everything was as advertised arrived in good condition

Our hydrangea was delivered with great care

Made a few orders lately and have had no issues. Plants packaged beautifully and some good deals to be found. Good communication. Thanks

Half plants were more or less dead. The rest were very stringy. Very disappointing.

I bought, 6 hanging baskets and they were all dead when they arrived not impressed by this at all. Will not be buying these again. I’ve bought hundreds of pounds of things in the past from you Thompson and Morgan.

Have had several deliveries over the past few weeks and all of them have arrived in perfect condition.The boxes with the plants in had a double layer which kept the plants so well and healthy.The Delivery Service was very good also

Most of my purchases have been good but the last consignment of dahlia plants was disappointing as half of them were dying and had some problem on the leaves. This means only 3 of the plants have actually survived.

good price and good delivery time and does have some great offers on plants