Thompsonseparts logo
Visit website

Thompsonseparts Reviews 1

•
TrustScore 3.5 out of 5

3.7

Ford Dealer
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Ford Dealer

Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

How it should be done.

We all make mistakes.
It's how those mistakes are dealt with that matters.
I ordered a Teng toolkit from Thompsons, it was an offer too good to miss, almostt £100 less than I'd seen it elsewhere. Problem was, it was too good to be true, the set I received wasn't what was pictured on the website. I contacted them straight away and their communication was excellent. They could have just refunded my money and apologised and I'd have been not happy, but would have understood.
They asked me to put the set in the box I got it in and send it back to them. I did this and sent them a tracking number. As soon as they got this the set I'd ordered was in the post and arrived the next day.

Thanks guys.

Great service.

January 7, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look