I came into the Aylesbury store to talk about getting a broadband. Not only was I welcomed so warmly, I was treated professionally and I now have broadband. Thank you Sarfaraz you and your team are t... See more
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FIRST CLASS EXPERIENCE Without exception, all 3 of the staff at the shop on the day I visited were extremely helpful and knowledgeable. For some reason it was not a normal, straightforward process t... See more
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Mo at the Three Store was incredibly helpful and professional. He took the time to explain everything clearly and made sure I got the best option for my needs. The whole process was smooth and stress-... See more
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The efficient, easy to understand advice received from Wilson. I've changed phone bill to 3 bcs, which is much cheaper. I had broadband anyway with 3. Peace of mind that everything is under one roof.... See more
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Company details
About Three UK - 3Store Aylesbury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36 Friars Square, HP20 2SP, Aylesbury, London, United Kingdom
- 01296427490
4.8
Excellent
79 reviews
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Sarfaraz helped to me a lot
Sarfaraz helped to me a lot, I'm really appreciate his attitude and knowledge about that.
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
Hey Zsolt, that’s brilliant! We’re thrilled to hear that Sarfaraz made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
Reply from Three UK - 3Store Aylesbury
Wonderful to hear 🌟 Glad everything was managed smoothly and without delay. Thanks for letting us know! -Samad
I came into the Aylesbury store to talk…
I came into the Aylesbury store to talk about getting a broadband. Not only was I welcomed so warmly, I was treated professionally and I now have broadband. Thank you Sarfaraz you and your team are the best!!!!
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
Hi Mandy, thanks so much for your lovely feedback 😊 We’re really glad to hear you had such a warm and professional experience in our Aylesbury store. Sarfaraz and the team will be delighted to hear your kind words. Enjoy your new broadband. -Neha
Last minute resort needing immediate…
Last minute resort needing immediate internet due to children’s disabilities and the store and workers helped me and got me everything I needed straight away very impressed and helpful.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
Thanks for sharing this, Samantha. We’re really pleased the store team were able to step in quickly and get everything set up when it mattered most. It’s great to hear their support made such a positive difference for you and your family. -Shivam
Reply from Three UK - 3Store Aylesbury
Hey Bee, we’re thrilled that Mehtab made your experience so positive. Thank you for sharing your lovely feedback 😊 -Maryalex
Thank you
Thank you, Sarfaraz,
His service was excellent; he patiently explained everything and found the perfect package for me.
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
We’re delighted to hear this, Kah Ling. Sarfaraz’s patience and guidance made everything seamless and your kind words means a lot. -Suhaas
FIRST CLASS EXPERIENCE
FIRST CLASS EXPERIENCE
Without exception, all 3 of the staff at the shop on the day I visited were extremely helpful and knowledgeable. For some reason it was not a normal, straightforward process to set up my new iPhone but they persevered, providing excellent customer service and problem-solving skills (and humour) giving me frequent updates on the process and time remaining. I could never had done this on my own. Thank you.
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
Thank you for taking the time to share this, Robbie, and we’re so glad your visit went so well. It’s fantastic to hear that the team guided you through a challenging setup and kept you updated throughout. We look forward to welcoming you back again. -Afaq
Reply from Three UK - 3Store Aylesbury
Hey Christopher! What a sweet 5 star rating! Our team is truly exceptional. Thank you for sharing this, it means so much to us! 😊 -Kashish
Thank you to Sarfaraz who made the…
Thank you to Sarfaraz who made the process simple and easy to understand
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
Hi there, it’s great to hear Sarfaraz offered such supportive service and explained things well. -Shivam
Last week my wife order a iphone17…
Last week my wife order a iphone17 (512gb purple color) in london branch, the sales person name is DANA, she said that we can't pick-up the iphone17 to the store because of a bullshit reason, then we agree to be deliver(Tuesday) , Tuesday came we didn't receive, because no one at home, both me and my wife have work from 7am to 5pm, DPD didn't call us, no notes, nothing, we call the three+ customer service, and the guy name shuresh said we CAN PICK-UP the iphone17 to the store, so we don't know who's stupid the salesperson or the customer service, next day DPD no email or call whatsoever, again we call the three+ customer service, and guess what? My wife order (PURPLE) changed into (BLUE) bcoz of bullshit reason again, three+ system hired low quality staff,.. and guess what we change our internet provider, poor service, low quality of service, don't choose three+, NOT RECOMMENDED 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
-0/10
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
We are sorry to hear about your experience with the order process, Charles. Feedback like yours is vital as we work to refine our processes and improve the support we provide. If you’d like us to review this further, please reach out at https://bit.ly/3C43TKN so our team can assist. Our team is available Monday to Friday from 8am to 10pm and on weekends from 9am to 8pm. -Suhaas
So friendly. Amazing service
The team were amazing and really know what they are doing. (I don't have a clue). Very friendly. Helped with a new SIM card and went through step by step.
Couldn't ask for a better team to help me.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
Hi there, thanks for the lovely review. Great to hear the team made everything easy while helping you set up your new SIM. -Kishan
Muhammed
Muhammed
I received very good service from Muhammed, immediately when I walked in. Very friendly and helpful.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
Yay! We absolutely love hearing this, 🎉 Muhammed really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Zander! 💗 -Kashish
Mohammed was very helful and effecient
Mohammed was very helful and effecient
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
Chris, we really appreciate you taking the time to share this. Great to know Mohammed gave you the support you needed. -Shivam
Wilson was so helpful and got us…
Wilson was so helpful and got us exactly what we needed!
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
Chantelle! Thank you so much for sharing this. It’s wonderful to hear that Wilson service and guidance made such a positive impact on your visit. 🌺 -Ayesha
Reply from Three UK - 3Store Aylesbury
Hi Mark, we're glad we could provide a top-quality experience. It’s great knowing you had such a smooth and pleasant interaction with us. -Kishan
Excellent customer service yet again,
Excellent customer service yet again,! I always ask in the 3 shop in Aylesbury if I have a problem and they always sort it no problem and best value for money. ( NO ONLINE ROBOTS!) THANKYOU !
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
Yay! We absolutely love hearing this 🎉 Sally, Knowing you always feel supported by our Aylesbury store means a lot to us. The team will be happy to hear they’ve consistently been able to sort things for you with no trouble. -Ayesha
Reply from Three UK - 3Store Aylesbury
Thank you, Penny! We’re glad your experience at our Aylesbury store was positive and that you found a deal that suited your needs perfectly. -Suhaas
Helpful service
Helpful service. To load and activate a European SIM card
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
Thank you for sharing this, Richard. It’s great to hear that everything was handled smoothly while getting your European SIM up and running. The team will be delighted to know their support made your experience so straightforward. -Manavata
Great Service from Wilson
Wilson the store manager was incredibly helpful and experienced in helping me set up a new SIM card for my mum. 10/10 service!
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
Thank you for the incredible 10/10 shout-out for Wilson! Feedback like this, Alana, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa
Staff members are very helpful and…
Staff members are very helpful and friendly. Going above and beyond for customers.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Aylesbury
Thank you! 💫 We’re delighted to hear our team made your visit smooth and enjoyable with his patience and support. We can’t wait to welcome you back again! 🥰 -Kashish
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