I came into the Aylesbury store to talk about getting a broadband. Not only was I welcomed so warmly, I was treated professionally and I now have broadband. Thank you Sarfaraz you and your team are t... See more
Company replied
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I came into the Aylesbury store to talk about getting a broadband. Not only was I welcomed so warmly, I was treated professionally and I now have broadband. Thank you Sarfaraz you and your team are t... See more
Company replied
FIRST CLASS EXPERIENCE Without exception, all 3 of the staff at the shop on the day I visited were extremely helpful and knowledgeable. For some reason it was not a normal, straightforward process t... See more
Company replied
Mo at the Three Store was incredibly helpful and professional. He took the time to explain everything clearly and made sure I got the best option for my needs. The whole process was smooth and stress-... See more
Company replied
The efficient, easy to understand advice received from Wilson. I've changed phone bill to 3 bcs, which is much cheaper. I had broadband anyway with 3. Peace of mind that everything is under one roof.... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

36 Friars Square, HP20 2SP, Aylesbury, London, United Kingdom
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Mehtab was very helpful, explaining everything clearly and gives a great customer experience

Reply from Three UK - 3Store Aylesbury
I have had the best customer experience from the executive Loqman.
I had good broadband speed coverage in my area by 3 Network. I have referred my friend as well to 3 Network who was also comfortable and as experienced earlier my friend too had the best customer experience..thanks again Loqman and 3 Network team.

Reply from Three UK - 3Store Aylesbury
Friendly people, easy to approach. Great, amazing service.

Reply from Three UK - 3Store Aylesbury
The staff members were really great, great service, wholesome people. Would recommend.

Reply from Three UK - 3Store Aylesbury

Reply from Three UK - 3Store Aylesbury
Because the customer service i really great..

Reply from Three UK - 3Store Aylesbury
The efficient, easy to understand advice received from Wilson. I've changed phone bill to 3 bcs, which is much cheaper. I had broadband anyway with 3. Peace of mind that everything is under one roof. Best of all in shop in person will deal with any/ all problems ... No dealing with 45min calls to customer service.

Reply from Three UK - 3Store Aylesbury
Very nice sales assistant. Friendly and helpful.

Reply from Three UK - 3Store Aylesbury
Mehtab was very helpful with setting up my new phone

Reply from Three UK - 3Store Aylesbury
Service was excellent! Wilson helped me a lot and I got everything sorted. Very quick service I will be recommending my friends. Thank you!

Reply from Three UK - 3Store Aylesbury
Very excellent customer service very helpful mehtab Help with all my questions

Reply from Three UK - 3Store Aylesbury
Both customer services advisors were very helpful and provided very good advice and clear information for sim contracts. This is at the Aylesbury site.

Reply from Three UK - 3Store Aylesbury

Reply from Three UK - 3Store Aylesbury
Super friendly and helpful staff in the aylesbury store. Would recommend

Reply from Three UK - 3Store Aylesbury
I was very satisfied with the service by young chap in Aylesbury store.

Reply from Three UK - 3Store Aylesbury
Service in 3 store in Aylesbury was excellent. Staff helped me find great value deals and also helped me with data transfer. Thank you Loqman

Reply from Three UK - 3Store Aylesbury

Reply from Three UK - 3Store Aylesbury
Jorge was excellent. Super customer service. Jorge was extremely helpful and knowledgeable.

Reply from Three UK - 3Store Aylesbury
The are doing a great job am always happy to be with 3

Reply from Three UK - 3Store Aylesbury
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