Three UK - 3Store Aylesbury Reviews 

79
TrustScore 5 out of 5

4.8

36 Friars Square, HP20 2SP Aylesbury, London, GB


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Rated 5 out of 5 stars

I came into the Aylesbury store to talk about getting a broadband. Not only was I welcomed so warmly, I was treated professionally and I now have broadband. Thank you Sarfaraz you and your team are t... See more

Company replied

Rated 5 out of 5 stars

FIRST CLASS EXPERIENCE Without exception, all 3 of the staff at the shop on the day I visited were extremely helpful and knowledgeable. For some reason it was not a normal, straightforward process t... See more

Company replied

Rated 5 out of 5 stars

Mo at the Three Store was incredibly helpful and professional. He took the time to explain everything clearly and made sure I got the best option for my needs. The whole process was smooth and stress-... See more

Company replied

Rated 5 out of 5 stars

The efficient, easy to understand advice received from Wilson. I've changed phone bill to 3 bcs, which is much cheaper. I had broadband anyway with 3. Peace of mind that everything is under one roof.... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Aylesbury

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 36 Friars Square, HP20 2SP, Aylesbury, London, United Kingdom

  • 01296427490

4.8

Excellent

TrustScore 5 out of 5

79 reviews

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4.8

All reviews

(79)

32,094 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mehtab was very helpful

Mehtab was very helpful, explaining everything clearly and gives a great customer experience

November 4, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

Hey Mr San, that's fantastic to hear. We're glad you found Mehtab to be helpful, and got the answers you needed :) -Scott

Rated 5 out of 5 stars

I have had the best customer experience…

I have had the best customer experience from the executive Loqman.
I had good broadband speed coverage in my area by 3 Network. I have referred my friend as well to 3 Network who was also comfortable and as experienced earlier my friend too had the best customer experience..thanks again Loqman and 3 Network team.

September 13, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Friendly people

Friendly people, easy to approach. Great, amazing service.

November 1, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Excellence personified!

The efficient, easy to understand advice received from Wilson. I've changed phone bill to 3 bcs, which is much cheaper. I had broadband anyway with 3. Peace of mind that everything is under one roof. Best of all in shop in person will deal with any/ all problems ... No dealing with 45min calls to customer service.

October 17, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Mehtab was very helpful with setting up…

Mehtab was very helpful with setting up my new phone

October 14, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

Hi Mel, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Service was excellent

Service was excellent! Wilson helped me a lot and I got everything sorted. Very quick service I will be recommending my friends. Thank you!

October 14, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

Hey Emmanuel, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John

Rated 5 out of 5 stars

Very excellent customer service very…

Very excellent customer service very helpful mehtab Help with all my questions

October 12, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 4 out of 5 stars

Both customer services advisors were…

Both customer services advisors were very helpful and provided very good advice and clear information for sim contracts. This is at the Aylesbury site.

October 12, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

Hi there.

That's good stuff. We're glad the team could help. Thanks for the 4 stars. -Pete

Rated 5 out of 5 stars

Very helpful staff.

Very helpful staff.

October 12, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

Hey there.

We're glad to hear the team were so helpful. Thanks for the review. -Pete

Rated 5 out of 5 stars

I was very satisfied with the service…

I was very satisfied with the service by young chap in Aylesbury store.

October 9, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

Thank you for your feedback, Mohd. It's lovely to hear that you enjoyed great customer service at the Aylesbury branch. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Service in 3 store in Aylesbury was…

Service in 3 store in Aylesbury was excellent. Staff helped me find great value deals and also helped me with data transfer. Thank you Loqman

October 8, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

Hi Saifullah, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Good advice

Good advice, helpful and all problems sorted. Good comms

October 6, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

Thanks for this amazing 5⭐ review, Anne. We really do love to hear this! -Jade

Rated 5 out of 5 stars

Jorge was excellent

Jorge was excellent. Super customer service. Jorge was extremely helpful and knowledgeable.

October 1, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

This is what we like to hear, Francisca.

Thanks for taking the time to feedback your positive experience with Jorge 😊 -Jade

Rated 5 out of 5 stars

The are doing a great job am always…

The are doing a great job am always happy to be with 3

October 1, 2025
Unprompted review
Three UK - 3Store Aylesbury logo

Reply from Three UK - 3Store Aylesbury

Thanks very much for the positive feedback, and we're pleased to know that you're happy with the service you've received. -Michael

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