Three UK - 3Store Bangor (NI) Reviews 

45
TrustScore 5 out of 5

4.8

Unit 22 Bloomfield Shopping Centre, South Circular Road, BT19 7HB Bangor, North, GB


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Rated 5 out of 5 stars

Holly listened carefully to my request, and confidently offered a solution to my requirement. Dealed and sealed within 15 mins...... Great Customer Service!

Company replied

Rated 5 out of 5 stars

Holly was great helping me set up new phone. Leigh Josh were also fantastic in helping me sort issues i have had with my prebious phone.

Company replied

Rated 5 out of 5 stars

Had a consultation with Josh at the 3 Store in Bloomfields Bangor Co Down. Voicemail wasn't receiving any messages that were being left. Josh was able to diagnose and remedy the problem swiftly, eff... See more

Company replied

Rated 5 out of 5 stars

Holly has been magnificent in helping to transition my wife and myself from our his and hers Samsung Galaxy phones to Google Pixel 10 phones. Nothing was too much trouble and she gladly invested m... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bangor (NI)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 22 Bloomfield Shopping Centre, South Circular Road, BT19 7HB, Bangor, North, United Kingdom

  • 02891859634

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

All reviews

(45)

31,105 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service

Holly listened carefully to my request, and confidently offered a solution to my requirement.

Dealed and sealed within 15 mins......

Great Customer Service!

August 1, 2026
Unprompted review
Three UK - 3Store Bangor (NI) logo

Reply from Three UK - 3Store Bangor (NI)

Simple, easy, sorted, Colin! 🚀 We're thrilled Holly listened carefully and got everything dealed and sealed for you in just 15 minutes. — Three Social Media Team

Rated 5 out of 5 stars

Holly was great helping me set up new…

Holly was great helping me set up new phone. Leigh Josh were also fantastic in helping me sort issues i have had with my prebious phone.

July 27, 2026
Unprompted review
Three UK - 3Store Bangor (NI) logo

Reply from Three UK - 3Store Bangor (NI)

Hi Caitriona, it is wonderful to hear that Holly, Leigh, and Josh provided such fantastic support with your new setup and previous phone. We always aim to make things as smooth as possible for our customers, and it is great to know the team hit the mark for you. Thank you for taking the time to share your experience with us.— Three Social Media Team

Rated 5 out of 5 stars

Josh was really helpful sorting out my…

Josh was really helpful sorting out my new phone

July 24, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi Gillian, it is fantastic to hear that Josh provided top-notch support while getting your new handset all set up, and thank you for leaving us your feedback! — Three Social Media Team

Rated 5 out of 5 stars

Josh was a great help with all my…

Josh was a great help with all my questions.

July 20, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hey Lynn. Boom! 💥 Josh totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team

Rated 5 out of 5 stars

Holly was great in helping me…

Holly was great in helping me understand my new phone

July 15, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Love hearing this, Esther 💫 We’re pleased Holly’s expert guidance helped you feel confident with your new device 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Great help getting the app set up and…

Great help getting the app set up and getting started seamlessly

July 3, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi Kevin, thank you for your kind review and for taking the time to share your experience.

Rated 5 out of 5 stars

Had a consultation with Josh at the 3…

Had a consultation with Josh at the 3 Store in Bloomfields Bangor Co Down. Voicemail wasn't receiving any messages that were being left. Josh was able to diagnose and remedy the problem swiftly, efficiently and with great humour and patience. Much appreciated.

June 29, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hey Max, that’s brilliant! We’re glad Josh could sort everything out so quickly and help things go seamlessly for you at our Bloomfields Bangor branch. Thank you so much for the amazing 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Josh was a great help to get my sound…

Josh was a great help to get my sound working again on my phone.

June 27, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)


Hey Kathleen! Thanks for your feedback, Josh always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Holly was great setting up my a57

Holly was great setting up my a57. Brilliant service would reccomend!

June 17, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

That’s impressive 🎯 John, we are glad Holly and our team provided such expert care to complete your A57 setup, and we appreciate your shout-out. -Arvind

Rated 5 out of 5 stars

Very Helpful.

Josh was very helpful getting my phone calls working again!

June 9, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Thanks for sharing, 🎉 David! Josh clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish

Rated 5 out of 5 stars

Helpful with new phone

June 8, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Thanks for the great review, Christopher! We’re thrilled to hear you got a new phone with fantastic support. Hope you have a wonderful day! 😊 -Neha

Rated 5 out of 5 stars

Holly was brilliant

Called in to purchase a 5G router. The assistant who looked who looked after me was Holly. She couldn’t have been more helpful. In explaining everything to me down to the last details. She was very patient as her iPad was playing up. But took her time . This girl is a great asset to this company. Can’t praise her enough. David Conn. Thank u

May 26, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Sweet, Terry! We’re so happy to hear that you had a wonderful experience with Holly. Thank you for the review! -Kashish

Rated 5 out of 5 stars

Marvellous service Holly has been magnificent in helping…

Holly has been magnificent in helping to transition my wife and myself from our his and hers Samsung Galaxy phones to Google Pixel 10 phones. Nothing was too much trouble and she gladly invested much time and effort in ensuring that our experience was the best possible.
We were advised wisely about trading in our old phones and in my case how to reduce my monthly tariff by using the trade-in value of the old phone against the monthly cost of the new one.
I cannot praise her highly enough. Everything was done with good humour and great patience. I hope you value, reward and encourage your staff of this calibre!

May 12, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi Robert, it is a pleasure to hear that your transition to the Google Pixel 10 was handled with such care. We are glad Holly provided the patience and expertise needed to manage your trade-ins and tariff adjustments effectively. Thank you for choosing us for your new upgrades and for highlighting the dedication shown during your visit. -Kishan

Rated 5 out of 5 stars

Holly helped me set up my new Google…

Holly helped me set up my new Google pixel 10 and Josh put on the screen protector. Great service!

May 9, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Thanks so much for your feedback, Hilary! It’s wonderful to hear that Holly and Josh offered such clear guidance and helped you get everything sorted without any hassle. -Afaq

Rated 5 out of 5 stars

Holly helped get my old data off broken…

Holly helped get my old data off broken phone onto new phone. Great service

May 5, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi David, it’s a pleasure to hear that Holly provided such a seamless experience and ensured everything was sorted effortlessly for you. -Neha

Rated 5 out of 5 stars

Josh and Holly were very helpful with…

Josh and Holly were very helpful with my Home Broadband.

May 2, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Fantastic to hear 🚀 Robert, We’re glad Josh and Holly stepped in with calm guidance and helped everything flow smoothly with your home broadband. Wishing you brighter moments ahead ❤️ -Arvind

Rated 5 out of 5 stars

Holly helped set up my new Samsung a17…

Holly helped set up my new Samsung a17 brilliant service

April 27, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Thank you for sharing! We’re glad Holly could guide you through setting up your Samsung A17 and make the whole experience feel smooth and enjoyable. -Suhaas

Rated 5 out of 5 stars

Great friendly helpful and efficient…

Great friendly helpful and efficient staff in 3 G in Bloomfield shopping centre Bangor. Particularly Josh and Holly! 👍👍

April 6, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hey George, that’s brilliant! We’re so glad Josh and Holly made everything run smoothly for you. Thank you for sharing this amazing 5⭐ review! -Maryalex

Rated 5 out of 5 stars

Holly helped me set my new ohone up…

Holly helped me set my new ohone up when the old one was broken

April 4, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

That’s fantastic to hear, Gary! 🌟 We’re so glad to know Holly made your experience special. Your appreciation means a lot, you’ve brightened our day! 😉 -Kashish

Rated 5 out of 5 stars

Holly had the patience of a saint

Holly had the patience of a saint, pleasant personality and finalky got my email working which no one else could

April 1, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi Beatrice, it's brilliant that Holly could provide such calm support. We are glad your account is now fully sorted and everything is running smoothly. Thanks for choosing us! -Kishan

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