Three UK - 3Store Bangor (NI) Reviews 

49
TrustScore 5 out of 5

4.8

Unit 22 Bloomfield Shopping Centre, South Circular Road, BT19 7HB Bangor, North, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Leigh the worker made my experience perfect. I went in with what I can only describe as the weirdest situation I’ve heard (three issues with delivery of an upgrade) and she made it her priority to sor... See more

Company replied

Rated 5 out of 5 stars

Holly has been magnificent in helping to transition my wife and myself from our his and hers Samsung Galaxy phones to Google Pixel 10 phones. Nothing was too much trouble and she gladly invested m... See more

Company replied

Rated 5 out of 5 stars

Had a consultation with Josh at the 3 Store in Bloomfields Bangor Co Down. Voicemail wasn't receiving any messages that were being left. Josh was able to diagnose and remedy the problem swiftly, eff... See more

Company replied

Rated 5 out of 5 stars

Holly was brilliant,patient, friendly and completely solved problem. A star worker for 3

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bangor (NI)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 22 Bloomfield Shopping Centre, South Circular Road, BT19 7HB, Bangor, North, United Kingdom

  • 02891859634

4.8

Excellent

TrustScore 5 out of 5

49 reviews

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4.8

All reviews

(49)

32,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Holly helped set up my new Samsung a17…

Holly helped set up my new Samsung a17 brilliant service

April 27, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Thank you for sharing! We’re glad Holly could guide you through setting up your Samsung A17 and make the whole experience feel smooth and enjoyable. -Suhaas

Rated 5 out of 5 stars

Great friendly helpful and efficient…

Great friendly helpful and efficient staff in 3 G in Bloomfield shopping centre Bangor. Particularly Josh and Holly! 👍👍

April 6, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hey George, that’s brilliant! We’re so glad Josh and Holly made everything run smoothly for you. Thank you for sharing this amazing 5⭐ review! -Maryalex

Rated 5 out of 5 stars

Holly helped me set my new ohone up…

Holly helped me set my new ohone up when the old one was broken

April 4, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

That’s fantastic to hear, Gary! 🌟 We’re so glad to know Holly made your experience special. Your appreciation means a lot, you’ve brightened our day! 😉 -Kashish

Rated 5 out of 5 stars

Holly had the patience of a saint

Holly had the patience of a saint, pleasant personality and finalky got my email working which no one else could

April 1, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi Beatrice, it's brilliant that Holly could provide such calm support. We are glad your account is now fully sorted and everything is running smoothly. Thanks for choosing us! -Kishan

Rated 5 out of 5 stars

Holly was great in getting me set up…

Holly was great in getting me set up with my new iPhone 17 and going through all my options when choosing an upgrade.

March 23, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Woohoo 🎉 Jim, your words light up our day! We’re pleased to hear Holly supported you so well, from getting everything set up to guiding you through the upgrade choices. Enjoy your new device 💙 -Arvind

Rated 5 out of 5 stars

Holly was great

Holly was great! GOt me my first smart phome and set it ul

March 16, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Boom 💥 John, reviews like yours make our day. We're glad that Holly's clear guidance helped you land the right phone and made the whole setup feel smooth every step of the way. Enjoy every moment with your new device 😊 -Arvind

Rated 5 out of 5 stars

Great

Holly was great hslping me with new
phone and getting it set up

March 6, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

We love seeing our customers walk away with smiles and confidence in our service. We’re really glad Holly was able to help you get your new phone set up smoothly. Wishing you a wonderful day ahead, Katrine 🤗 -Ayesha

Rated 5 out of 5 stars

Holly was so helpful today

Holly was so helpful today. My husband and I are not techy people and she explained everything very clearly and went through all the options. We left the shop two very happy customers.

March 5, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Thank you so much for sharing this, Judi! 🌟 We’re delighted to hear Holly was able to make everything clear and guide you through all the options. Knowing you both left as very happy customers truly makes our day. ☺️ -Kashish

Rated 5 out of 5 stars

Great help with getting the ads off my…

Great help with getting the ads off my phone.

March 2, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hey Trevor, that’s superb! We’re glad everything was sorted out smoothly for you. Thank you for sharing this wonderful 5⭐ review! -Veronica

Rated 5 out of 5 stars

Excellent

Josh has been a great help setting up my phone

February 20, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Samantha, we’re delighted to hear that Josh provided such knowledgeable and welcoming assistance, walked you through every detail, and made your phone setup quick and stress free. Your kind words mean a lot to us. -Neha

Rated 5 out of 5 stars

Excellent

Josh and Leigh were very helpful with changing my sim contract!

February 13, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi Norma, we’re delighted Josh and Leigh guided you through your contract change with such care. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

Excellent

Excellent, patient and very understanding service that completely solved my problem!!! Many thanks!!!

February 12, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hey Jane, that’s brilliant! We’re so glad that everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Josh was a star

Josh was a star. So very helpful, thank you so much!!

February 7, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Eve, that’s brilliant! We’re thrilled to hear Josh delivered an exceptional experience. Thanks a ton for this lovely 5⭐ review! -Veronica

Rated 5 out of 5 stars

Holly was fabulous

Holly was fabulous - really informative, quick, helpful and very enthusiastic. Great customer service. Thank you

January 28, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Steph, we couldn’t ask for more! 🌟 Holly ’s dedication turned service into lasting joy. Thank you for letting us be part of your wonderful experience ☺️ -Ashifa

Rated 5 out of 5 stars

Bangor County Down Holly

Holly was fantastic. Very informative, quick and super friendly. I am delighted with her level of service and have walked away with exactly what I wanted. 10*

January 20, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

We’re so proud of Holly’s amazing service and happy to know that she provided you with the right support. Wishing you all the success ahead, Ciara 🥰 -Ayesha

Rated 5 out of 5 stars

Very Helpful

From the moment I came into the store, everybody was very helpful and informative.
10/10 customer service.

January 18, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hello Margaret, your feedback fills us with joy! 🌟 Delivering a seamless experience is our priority and it’s what we strive for every day. -Suhaas

Rated 5 out of 5 stars

Great experience

Holly was great, her customer service was great and her knowledge exceptional.

10/10

January 11, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Extremely helpful and efficient.

Extremely helpful and efficient.
Straightforward process and Holly was so friendly and approachable

January 4, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Great experience

Great experience

January 3, 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

So helpful - Claire is a superstar

Absolutely fantastic customer service, friendly and helpful. Nothing was too much hassle for Claire. She sorted out my issue and I left the store feeling a valued customer

December 17, 2025
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Thank you for the 5⭐ review, Elaine! We truly appreciate you sharing your experience. It's wonderful to hear that Claire provided you with outstanding care. -Neha

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