Hello, I'd really like to share my positive experience with Three Barking. This isn't my first time here, and I'd like to point out that the staff and service are excellent and impeccable. They're alw... See more
Company replied
Location
Switch locationUnit 15 Vicarage Fields Shopping Centre, Ripple Road, IG11 8DG Barking, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sabeya and Faruq were a delight, I love in Aberdeen, (born and raised in Barking) and make sure I always come home when needing a new phone for myself or my family
Company replied
Shaz was really excellent! She was patient, explained to me everything I needed to know. I really enjoyed my experience with Three Barking Vicarage Field Shopping.
Company replied
I would like to give very positive feedback for Nabs, the customer representative at the Three Network store in Barking, Vicarage Shopping Mall. Nabs was extremely helpful, patient, and professional t... See more
Company replied
Company details
About Three UK - 3Store Barking
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 15 Vicarage Fields Shopping Centre, Ripple Road, IG11 8DG, Barking, London, United Kingdom
- 02085945783
4.8
Excellent
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Three UK - 3Store Barking
Hello Ijeoma, your delight is our joy. Thank you for sharing your kind words and dropping a 5 ⭐ -Ashifa
My experience is very great
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Thank you so much, Jude! 🎉 We’re delighted we could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Staffs are friendly and was able to…
Staffs are friendly and was able to help with the query. Sabeya is a sweet lady.
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Hey Yinka, it’s fantastic to hear how Sabeya made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
I received excellent customer service
I received excellent customer service, please convey my sincere gratitude for such a service to shaz of Barking Stone.
Kindest regards.
Godfrey.
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Thank you, Godfrey! We’re delighted Shaz’s professionalism and care made such a strong impression. -Suhaas
Excellent customer service with Shaz
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Hey Omooba, Shaz truly rocked it! We’re overjoyed that the fabulous support made your visit unforgettable and earned a brilliant 5 ⭐ -Ashifa
Reply from Three UK - 3Store Barking
Wow, we absolutely love hearing this, Tina! Thank you for the fantastic 5 ⭐ review. Wishing you a wonderful day 😊. -Suhaas
Was understanding my request and…
Was understanding my request and explained very.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Hi Philip, we’re delighted the explanation was easy to follow and helpful 🙌. That’s exactly the experience we aim for. -Shivam
Reply from Three UK - 3Store Barking
Hello Rene! We love hearing this. Delivering brilliant service and joyful moments is what drives us every day, and we’re glad Tanjana, brought it to life so beautifully. Thank you for sharing your experience! -Ashifa
Staff was very helpful and informative
Staff was very helpful and informative, answered all our questions very well
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Hi Musonda, thanks for sharing your feedback. We’re really pleased to hear the team was helpful and made sure you felt well informed and supported throughout your visit. -Samad
Tanjana is the best
Tanjana is the best. Very calm and patient, God bless her. Should be a manager
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Lovely! We absolutely love hearing this. We’re so glad you received the best support from Tanjana, and we can’t wait to welcome you back soon, Florentin! 😉 -Kashish
Tanjana was very helpful
Tanjana was very helpful, advised me on my contract, gave me all the information needed, offered me a product which unfortunately couldn’t get due to my credit but very happy with the service.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Thank you for sharing your feedback, Paula. We’re so pleased to hear that Tanjana guided you clearly through your contract and provided all the information you needed. It’s wonderful to know her support left you feeling happy with the service. -Ashifa
Ogo gave us a really good service and…
Ogo gave us a really good service and helped us we really appreciate it and enjoyed our experience with him thankyou!!
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Jamilah, thank you for sharing this with us! It’s fantastic to hear that Ogo made such a positive impression and was able to get everything sorted for you. -Afaq
Reply from Three UK - 3Store Barking
Hi Issa, we appreciate your review. Lovely to hear Tanjana supported you so well. -Ayesha
Reply from Three UK - 3Store Barking
Thanks for sharing! 🎉 Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
I am really happy with miss Tanjana she…
I am really happy with miss Tanjana she help me with my broadband assistances
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Superb, Athulya! We’re delighted to hear Tanjana was able to support you with your broadband and provide such helpful assistance. 😇 -Prabhjeet
I had a problem with my SIM card
I had a problem with my SIM card, but the Ogo shop assistant resolved it very quickly. Thanks a lot!
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Hello Oleh, we’re glad your SIM issue was sorted swiftly. Your feedback means a lot to us 😊. -Suhaas
Shaz was really excellent
Shaz was really excellent! She was patient, explained to me everything I needed to know.
I really enjoyed my experience with Three Barking Vicarage Field Shopping.
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Hey Edwige, we love it! Shaz will be overjoyed knowing her support made your visit unforgettable and earned a brilliant 5 ⭐. It was an absolute joy to serve you at Barking! -Ashifa
I met with Shaz,who's excellent at…
I met with Shaz,who's excellent at customer service.
I will introduce a lot more people to three because of her.
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Hello Yaa, it is wonderful to hear that Shaz provided such an exceptional experience! We truly value your advocacy and can’t wait to welcome your friends to the Three family soon. -Kishan
Reply from Three UK - 3Store Barking
We appreciate your feedback. It’s wonderful to know Sabeya’s friendly approach made such a positive impression. -Shivam
Tanjana is very patient and…
Tanjana is very patient and professional. Thank you so much for your excellent service.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Barking
Amazing! We’re delighted to hear that Tanjana created such a positive experience and was able to support you so well. Your feedback truly means a lot to us. -Afaq
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.