Three UK - 3Store Barking Reviews 

102
TrustScore 5 out of 5

4.8

Unit 15 Vicarage Fields Shopping Centre, Ripple Road, IG11 8DG Barking, London, GB


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Rated 5 out of 5 stars

Hello, I'd really like to share my positive experience with Three Barking. This isn't my first time here, and I'd like to point out that the staff and service are excellent and impeccable. They're alw... See more

Company replied

Rated 5 out of 5 stars

Sabeya and Faruq were a delight, I love in Aberdeen, (born and raised in Barking) and make sure I always come home when needing a new phone for myself or my family

Company replied

Rated 5 out of 5 stars

Shaz was really excellent! She was patient, explained to me everything I needed to know. I really enjoyed my experience with Three Barking Vicarage Field Shopping.

Company replied

Rated 5 out of 5 stars

I would like to give very positive feedback for Nabs, the customer representative at the Three Network store in Barking, Vicarage Shopping Mall. Nabs was extremely helpful, patient, and professional t... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Barking

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 15 Vicarage Fields Shopping Centre, Ripple Road, IG11 8DG, Barking, London, United Kingdom

  • 02085945783

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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4.8

All reviews

(102)

30,387 reviews in the last 12 months

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Rated 5 out of 5 stars

I came in to store to review my…

I came in to store to review my contracts and get a new tablet and your staff Ogo gave me a good deal for my tablet and also helped me with new deals that reduced my cost. Thank you Ogo.

March 28, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Thank you, Maxwell, for taking the time to share your experience! It’s fantastic to hear that Ogo’s support not only helped you find the right tablet but also uncovered new options that brought extra value. 😇 -Prabhjeet

Rated 5 out of 5 stars

Very good experience lots of help with…

Very good experience lots of help with things I didn't understand extremely helpful and professional thanks

March 27, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Thank you so much for sharing your experience, Davey! 😊 Great to hear you had such a supportive and great experience with us. -Veronica

Rated 5 out of 5 stars

It’s great and quick

The staffs are nice and helpful. They helped us with setting up a new the broadband. The service was quick and efficient. I would definitely recommend them if anyone wants a great deal on their broadband for the next two years.

March 26, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Thank you, Fahima! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

He attended to me in a manner way and…

He attended to me in a manner way and his calm and respectful his good and perfect for this job

March 26, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Thanks for this fantastic 5⭐ review, Bishop! We’re thrilled to hear our colleague provided excellent support. Hope you have a wonderful day 😊 -Neha

Rated 5 out of 5 stars

The lady who attended to me was very…

The lady who attended to me was very helpful. She explained all that I needed to know about what to expect and how every thing will work out for me to be happy. My questions were answered satisfactorily.

March 26, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Thank you for taking the time to share your experience, Eunice! We’re delighted to hear that our team member made everything straightforward and supported you so well. Have an amazing day ahead! -Afaq

Rated 5 out of 5 stars

Ogo and nabs are super they helped me…

Ogo and nabs are super they helped me set up everything

March 9, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hello, Anthonia! 🎉 We’re delighted to hear that Ogo and Nabs gave you such attentive support and ensured everything was set up smoothly. It’s wonderful to know their efforts made your experience so positive. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Happy for the service

March 7, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Fantastic, Saikiran! We’re thrilled to hear that. Thank you for taking the time to leave us a 5⭐ review! -Neha

Rated 5 out of 5 stars

Great customer service

I was ably assisted with my sim upgrades 5g router sale and extra sim by a very friendly, helpful and knowledgeable young woman called Shaz who made my experience of shopping with 3 delightful. I am nearly 60 years old and disabled and Shaz made a daunting task easy I had put off renewing my contracts for a while but feel now I will have no problems returning next year to continue my business with 3

March 5, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Thank you so much for sharing your experience, Rob! We’re delighted to hear that Shaz made your SIM upgrades, 5G router purchase, and extra SIM a smooth and enjoyable process. We truly value your loyalty, and we look forward to welcoming you back. Your kind words mean a lot to us. 💙 -Kashish

Rated 5 out of 5 stars

I really enjoyed the servic

March 4, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Yay! We absolutely love hearing this 🎉 Monday! Nothing beats walking away with outstanding customer service. You’re awesome! 💗 -Kashish

Rated 5 out of 5 stars

I have got a good experience and I have…

I have got a good experience and I have a hot a good interaction with the employees

March 1, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Thank you, Abhiram. It’s wonderful to know that the atmosphere and the staff left you with such a positive impression. -Manavata

Rated 5 out of 5 stars

The service is really good

The service is really good, Ayoub was really helpful and quick

February 22, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Thank you for the review, Mohammad! We truly appreciate you sharing your experience, and it’s wonderful to hear that Ayoub provided you with outstanding care. -Neha

Rated 5 out of 5 stars

The staff is very professional and very…

The staff is very professional and very helpful.

February 22, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

What a sweet 5⭐ rating, Muhammad! We’re heartened to know this has been your experience with us. Wishing you a bright and joyful day ahead! 🌸 -Ayesha

Rated 5 out of 5 stars

I really appreciate the service I get…

I really appreciate the service I get from three staff.
Today I get a great service from Ogo assistant manager at barking store really served us a great service

February 20, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Ahitesham, it’s fantastic to hear how well you were looked after. Ogo’s professionalism and dedication clearly made your visit stand out, and it’s great to see the team delivering such impressive support. -Manavata

Rated 5 out of 5 stars

Very good services and so fast

February 16, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

That’s awesome to hear! 🎉 Joseph, we’re so happy you received such great help from us. Thank you for your kind words! ☺️ -Prabhjeet

Rated 5 out of 5 stars

I was attended to by Ogo

I was attended to by Ogo, and he was incredibly helpful, patient, and persuasive throughout. I initially came in to raise a complaint, but thanks to his professionalism and clear explanation, I ended up signing a phone contract that I’m really happy with. He handled the situation very well and turned my experience into a positive one.

February 14, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

We appreciate your feedback, Islamiyat 🌟 Wonderful to hear Ogo’s clear explanations and helpful approach made you happy with your new contract. -Shivam

Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with Ogo customer service at Three -barking branch.The support team was patient, professional, and genuinely helpful throughout the entire process. They listened carefully to my concerns, explained everything clearly, and resolved my issue efficiently without any stress. It’s refreshing to speak with customer service that feels understanding and supportive rather than rushed. Overall, the service was excellent and made my experience with Three even better. I truly appreciate the kindness and efficiency shown.

February 14, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Thank you, Adenike 🌟 We’re so glad to hear you had such a positive experience at our Barking store. It’s great to know Ogo provided patient, professional, and supportive service that left you feeling confident 🙌 -Shivam

Rated 5 out of 5 stars

Shaz was amazing

Shaz was amazing with her support time and effort excellent thank you THREE

February 11, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

That's impressive, Neezy! We’re overjoyed to hear that Shaz made your experience fabulous. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

SHAZ IN Barking store was excellent

SHAZ IN Barking store was excellent, despite payment machines going down too...I dealt with a lady at the Woolwich Arsenal store too who was equally good. THANKS SO MUCH!

February 9, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Thanks for sharing this, 🎉 Robert! Shaz in our Barking store went above and beyond, even when the payment machines were down. It’s wonderful that the Woolwich Arsenal team also gave you such excellent support. You're amazing! 🤗 -Kashish

Rated 5 out of 5 stars

Amazing service very efficient and…

Amazing service very efficient and friendly staff. Pleasure to be served with Shaz!

February 6, 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hey Amin 🎊 Shaz will be overjoyed knowing the support provided made your visit unforgettable and brought in a brilliant 5 ⭐ -Ashifa

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