Hello, I'd really like to share my positive experience with Three Barking. This isn't my first time here, and I'd like to point out that the staff and service are excellent and impeccable. They're alw... See more
Company replied
Location
Switch locationUnit 15 Vicarage Fields Shopping Centre, Ripple Road, IG11 8DG Barking, London, GB
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See what reviewers are saying
Sabeya and Faruq were a delight, I love in Aberdeen, (born and raised in Barking) and make sure I always come home when needing a new phone for myself or my family
Company replied
Shaz was really excellent! She was patient, explained to me everything I needed to know. I really enjoyed my experience with Three Barking Vicarage Field Shopping.
Company replied
I would like to give very positive feedback for Nabs, the customer representative at the Three Network store in Barking, Vicarage Shopping Mall. Nabs was extremely helpful, patient, and professional t... See more
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Company details
About Three UK - 3Store Barking
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 15 Vicarage Fields Shopping Centre, Ripple Road, IG11 8DG, Barking, London, United Kingdom
- 02085945783
4.8
Excellent
102 reviews
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Reply from Three UK - 3Store Barking
This is what we like to hear. Thanks for the 5⭐ review! Great work Shaz 🎉 -Jade
It has been terrible experience at 3
It has been terrible experience at 3, Barking. Some of the colleagues need to be calm down while attending the customers. Being overcharged under subscriptions and blah blah. The fun thing is they dont even know it themselves.
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Whilst this isn't what we like to hear, Usman, we appreciate you taking the time to feed your experience back. We'll ensure this is passed on to the team -Jade
Reply from Three UK - 3Store Barking
Hey Eddie, thanks for letting us know we'll certainly get this passed on! -John
Efficient
Efficient, helpful and knowledgeable. A great and quick service.
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Awesome stuff. Have a wonderful day -Maxine
Got a good deal and great customer…
Got a good deal and great customer service by chaz
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Hi Chris, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Nabila is great
Nabila was lovely, knowledgeable and professional and made the change to 3 easy and efficient. Thank you.
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
I am so happy to her
I am so happy to her, she was really excellent. Thanks for your support.
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Thanks for this fantastic 5⭐ review, Mdala. We appreciate you taking the time to send this over! Have a great day 😊 -Jade
I met Shaz at the Barking store this…
I met Shaz at the Barking store this morning 19/11/2025. She was very friendly and helpful. I will definitely be visiting the store in the nearest future.
Great customer service.
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Barking
That's fantastic, Ayaoba, you're more than welcome to pop by any time :) We're so pleased that you've had a great experience with Shaz -Scott
Reply from Three UK - 3Store Barking
Thanks for this amazing 5⭐ review, Arshid. We really do appreciate you taking the time to send this over! Well done Sabeya 🎉 -Jade
Good service from sabeya
Good service from sabeya, she has helped me overcome my issue. She sat down with me and explained everything properly. Thank you very much sabeya
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Hey Rizwan, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Good Customer service Support
it’s was amazing customer service from three
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Thank you for the 5 star review, Hainah :) That's great to hear -Scott
Misleading Information and Poor Customer Support from Sabeya
Sabeya provided me with incorrect information. I asked her to help me get an unlimited data plan for my current number, but she told me it wasn’t possible and instead offered me a new number. I also requested to change my previous number to a prepaid plan. She called customer service and advised me not to say anything if they asked why I was changing the number.
Later, when I tried to contact customer service myself to inquire about the offer, Sabeya attempted to stop me from speaking with them. However, when I spoke with the customer service team over the phone, I discovered that I could actually get the unlimited plan for my existing number at a reasonable price. When I told Sabeya about this, she insisted that I shouldn’t tell them anything and claimed that customer service would not give me the offer. She tried to convince me to cancel my current number instead.
I decided to proceed with the unlimited plan on my existing number and asked Sabeya to help me cancel the new number she had just offered me a few minutes earlier. At that point, she refused to assist me and walked away.
It appears that Sabeya was providing misleading information to customers in order to make sales. Even after completing the process, she asked me to leave a positive review, which I found inappropriate.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Barking
We're sorry to see you've had to update your review to 1 star due to your experience in store. This definitely isn't the type of experience we want you to have.
Your feedback will make its way back to the store to ensure this isn't something that happens again. -Danni
Sabena knows how to do her job and she…
Sabena knows how to do her job and she is very nice and give a good advice and give another option if what you wanted does not work, she deserves a good bonus
I give 10/10
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Thanks for this amazing 5⭐ review, Lanette. We really do appreciate you taking the time to send this over! Well done Sabena 🎉 -Jade
Amazing and Shaz was helpful she help…
Amazing and Shaz was helpful she help me with my WiFi thanks to her I am all set now
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Thanks for this amazing 5⭐ review, Yordi. We really do appreciate you taking the time to send this over! Well done Shaz 🎉 -Jade
Sabeya helped me unblock my phone tha k…
Sabeya helped me unblock my phone tha k you
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Hi Pahlawan, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Sabia helped me with my phone
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Thanks for this amazing 5⭐ review, Alice. We really do appreciate you taking the time to send this over! Well done Sabia 🎉 -Jade
She was kind
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Barking
That's so important, Joshua. It means a lot to us to hear that. Thank you for sharing :) -Scott
Ali Assistant manager explained clearly…
Ali Assistant manager explained clearly about product I'm ordering. It was good to meet him.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Thanks for this fantastic 5⭐ review, Uday. We really do appreciate you taking the time to send this over! Great work Ali 🎉 -Jade
Good advice
It was a pleasant experience. I wanted a phone first but my credit was very poor. The advisor walked me through how to improve my score and saved me money. I was paying €25 with lyca pay as you go and it wasnt helping my credit score at all. Now i can increade my score with three
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Aaliyah nabs and ogo hâd very good care…
Aaliyah nabs and ogo hâd very good care and good kind hart. I love to go
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Barking
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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