James and Yasmine from the High Street store in Barnstaple were awesome!! Met James earlier with my wife to ask about their plans, and he was super helpful, explaining their plans in an easy manner. Y... See more
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Best sales experience in years!!! After breaking my phone popped in to three store on my lunch break to try get a new one sorted and it didn't disappoint. Think the girl was called jasmine or yasmin... See more
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Had a very good experience in the 3 store today, Aidan took special care helping me with fixing a virus on my phone due to me downloading the wrong apps! Silly me! He then sorted me out my sim contrac... See more
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Wow! As always amazing experience in the Barnstaple store especially from Leah and Aidan. I renew my contract with them every time because the service is always outstanding and they always find me gre... See more
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Company details
About Three UK - 3Store Barnstaple
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 31, Greens Lane SC, EX31 1UJ, Barnstaple, South, United Kingdom
- 01271375493
4.7
Excellent
55 reviews
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Came into store to upgrade my phone and…
Came into store to upgrade my phone and walked away with a brand new IPad as well! Great service in store from Leah and Jordan! They transferred all of my data over from my old to new phone! Always a pleasure to deal with in the Barnstaple store!
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Dorothy, thanks for sharing your lovely experience 😊 We're glad to hear Leah and Jordan at our Barnstaple store made the upgrade and setup feel so smooth for you. Hope you enjoy your new phone. -Arvind
Helpful and friendly team
Great customer service from friendly and knowledgeable staff. James was really helpful and nothing was too much trouble. Great team
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
That’s what great service looks like! Huge shout‑out to James he made your visit special, and even happier to know it meant so much to you, Lauren. -Ashifa
On my visit to the 3 store Barnstaple was great
On my visit to the 3 store Barnstaple was very good the staff was at hand straight away so great customer service, I would highly recommend anyone to go in store than online
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Thank you, Nick! We’re thrilled that the Barnstaple store team made your visit smooth and welcoming right from the start. It’s wonderful to hear their attentive service stood out to you, and your recommendation means a great deal to us. ☺️ -Prabhjeet
Amazing service
Amazing service! Yas cook was amazing. Unfortunately I could not get a contract settled there, as I recently took credit out somewhere else, but I will definately come back in a couple months and have recommended her to friends since.
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Wow! 🎉 Amazing, Roxanne! It’s wonderful to hear that Yas was super helpful to you. Thank you for the amazing 5 ⭐ review. Moments like these brighten our day. -Afaq
Awesome customer service
James and Yasmine from the High Street store in Barnstaple were awesome!! Met James earlier with my wife to ask about their plans, and he was super helpful, explaining their plans in an easy manner. Yasmine did an excellent job with the SIM transfer as well, while also making sure we understood what she was doing. I recommend any day, anytime.
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Glad to hear that James and Yasmine were able to provide you with such an awesome experience 😊 Thanks for taking the time to share this with us! -Jade
Visited Barnstaple store last week and…
Visited Barnstaple store last week and was looking for a new contract and had great help from Yasmin who was friendly and professional.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Lovely to know Yasmin gave you such great service at our Barnstaple branch, and ✨ your kind words about the store are much appreciated — we’re glad you felt supported throughout. -Shivam
Great customer service
Great customer service . Very knowledgeable and informative . Answered everything I needed to know and more. Great asset to your team
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
I had an absolutely outstanding…
I had an absolutely outstanding experience at Three, thanks entirely to Yasmin and Jordan.
From the moment I walked in, Yasmin and Jordan was warm, attentive, and genuinely invested in helping me — not just selling me something, but making sure everything was right. She took the time to listen, explained everything clearly (without jargon or pressure), and handled every detail with total confidence and care.
What really stood out was how human the service felt. Calm, patient, knowledgeable, and refreshingly honest — the kind of customer service you don’t come across very often anymore. I left feeling looked after, valued, and genuinely grateful for the experience.
If every company trained their staff to Yasmin’s standard, customer service would be in a very different place.
10/10 — flawless service, absolute credit to Three.
Highly recommended. ⭐⭐⭐⭐⭐
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Harry, you’ve made us smile big! Yasmin and Jordan turned your visit into something fabulous, friendly, and sparkling with good vibes. ☺️ We’re overjoyed you left feeling valued, and we couldn’t be prouder of the team for creating such a standout moment. ⭐ Here’s to many more magical times together! 🎉 -Kashish
Great in store advice and service
Even though we didn’t purchase we got great advice and a good service
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very friendly and helpful
Very friendly and helpful. Would recommend.
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Barnstaple
We appreciate that, Paul. Thank you for taking the time to write a fantastic review! :) -Scott
Outstanding customer service today when…
Outstanding customer service today when I went in for help upgrading. Not only did I get a fantastic deal but I was so impressed with how knowledgeable, helpful and friendly the staff were. Huge thanks to Aidan especially and the rest of the team for going above and beyond with their customer service today.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Amazing service instore
Amazing service instore, James and Leah looked after me after breaking my phone. Sorted a new phone and ma aged to recover my data when I had no clue on passwords
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Barnstaple
Awesome stuff, Raymond. Have a wonderful day -Maxine
Always super helpful and I always get…
Always super helpful and I always get great deals. Can’t recommend them enough.
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey.
Thanks! Your review is really appreciated. -Pete
So friendly helpful and efficient!
So friendly helpful and efficient!!
Very well looked after.
Well done Jordan!
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Barnstaple
Thanks for this fantastic 5⭐ review, Sara Jane. We appreciate you taking the time to send this over! Well done Jordan 🎉 -Jade
Great service
Jordan was very efficient. Got a new phone and he did all the data transfer. Very helpful and helped me set up my phone.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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