Daniel and Claire where absolutely amazing, I will be only using three store I future, so helpful and customer service 2nd to none.
Company replied
Location
Switch locationUnit 15C, Forestside Shopping Centre, Belfast, BT8 6FX Belfast, North, GB
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See what reviewers are saying
Daniel was absolutely amazing, so approachable and extremely friendly. So patient and understanding. As I'm not tech savvy! He definitely sold 3 network to me. So ordered the new Samsun... See more
Company replied
dylan helped pick the phone best suited to us and gave us all the options we had to make an informed choice, no faff just excellent service!
Company replied
I was torn between two models recently, but Edgaras gave honest pros and cons without pressure. Went with the iPhone and got the phone, case, screen protector, and charger for under budget. Transfer w... See more
Company replied
Company details
About Three UK - 3Store Belfast (Forestside)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 15C, Forestside Shopping Centre, Belfast, BT8 6FX, Belfast, North, United Kingdom
- 02890649842
4.8
Excellent
76 reviews
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Dylan was a fab help
Dylan was a fab help, process of swapping an account over wasnt made the easiest by the system but Dylan worked through it with me and helped secure replacement sim as well. Fab job 👌
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi Conor, it’s great to know Dylan remained focused on finding the right path through the account change and ensured everything came together smoothly, including getting you connected with a replacement SIM. — Three Social Media Team
Great service 10/10
I was torn between two models recently, but Edgaras gave honest pros and cons without pressure. Went with the iPhone and got the phone, case, screen protector, and charger for under budget. Transfer was smooth, he moved my contacts and photos. The staff were just genuinely nice. No upsell, just solid advice
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi Conor, thanks for taking the time to leave your feedback. We’re pleased to hear that Edgaras and our team offered clear guidance, ensured your new device was set up smoothly, handled your transfer with care, and also helped you choose an ideal plan.
— Three Social Media Team
Staff are the best!
Great experience in this store...staff were incredibly helpful & knowledgeable about offers & the best deals. Very pleasant & easy to deal with. Shout out to Mark, Daniel & Claire who all helped me during my store visit. Couldn't recommend this store highly enough!
July 6, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Thank you, Rebecca! We're over the moon to hear that Mark, Daniel, and Claire looked after you so brilliantly and unlocked the very best deals for your visit. 😇 - Three Social Media Team
My name is Terry and I had a wonderful…
My name is Terry and I had a wonderful experience in 3 shop because of a lovely lady named Clare. She helped me figure out what I needed and was very patient with my old self!
July 3, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi Terry, it is lovely to hear that Clare provided such patient and helpful service to ensure you found exactly what you needed during your visit. — Three Social Media Team
Reply from Three UK - 3Store Belfast (Forestside)
Hey there, thank you for sharing this feedback! 😊 We’re thrilled that one of our team members gave you such a fantastic experience. – Three Social Media Team
I visited the Three store in…
I visited the Three store in Forestside, with an issue regarding my SIM card, and I can't be happier with the service I received from Dylan. Dylan was friendly, professional, and genuinely eager to help. He took the time to listen to the problem, explained everything clearly, and quickly found a solution. Thank you for the help.
June 3, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Thank you, Alice. We’re delighted to hear that Dylan made your visit to our Forestside store such a positive experience. It’s great to know he listened carefully, explained everything clearly, and quickly got your SIM issue sorted. Support like this is exactly what we aim to deliver. 😊 -Prabhjeet
Mark was friendly and easy to deal with
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Thanks for this fantastic review, Matthew! We’re thrilled to hear Mark provided excellent support. ✨ -Neha
Guy at the counter was a great help and…
Guy at the counter was a great help and wasted no time in helping me find the right upgrade for my contract.
Sorry couldn’t remember his name began with an E.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Oh wow, Theo! Thank you for sharing your thoughts about our colleague. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Mark was fantastic and got me a really…
Mark was fantastic and got me a really good deal, will definitely recommend.
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hello Cheryl, we’re so glad you’re happy with our service from Mark, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish
Reply from Three UK - 3Store Belfast (Forestside)
Niamh, we’re so glad Edgar made everything easy and got you sorted with a brilliant deal 😊 -Ayesha
Daniel at Forrestside was very helpful…
Daniel at Forrestside was very helpful and knowledgeable, much appreciated
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hey, Camelia! We're delighted to hear that Daniel at our Forrestside store provided such excellent guidance and support. Providing expert, clear assistance is exactly what we strive for. 😇 -Prabhjeet
very helpfull Advisor
very helpfull Advisor
took plenty of time to explain the plans
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Great to hear about your experience, John—it’s important that everything is explained clearly, and it’s brilliant to know this came through -Shivam
Both Claire and trainee Mark were…
Both Claire and trainee Mark were really helpful in getting me on the best plan etc
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hey Thomas, that's brilliant! We're glad to hear Claire and Mark was able to support you throughout the process and secure fantastic deals while making the whole experience exceptional. 😇 -Prabhjeet
Reply from Three UK - 3Store Belfast (Forestside)
Hey Marcus! Marc excelled with brilliance, giving you the flawless experience. We’re buzzing from your kind words. -Ashifa
Edgar was very helpful and amazing
Edgar was very helpful and amazing, helped me sort out my contract and save loads of moneyyyyyy
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Plan sorted and smiles all around! Edgar truly nailed it, and we're thrilled you had such a great experience, Harvey! -Maryalex
Staff member was polite and friendly
Staff member was polite and friendly. He sorted both my queries out in 5 minutes.
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Thank you, Cathy! We’re buzzing to hear your queries were handled so quickly and with great customer care. ⭐😉 -Ayesha
Dylan in the Forestside store
Dylan in the Forestside store, Belfast, was superb. He was friendly, helpful and very informative. Went the extra mile by inserting my new phone into its phonecase and applied the screen protector.
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
We’re thrilled to hear about your experience at our Forestside store, Nuala. Dylan’s friendly expertise and extra care, fitting your phone into its case and applying the screen protector, truly reflect the service we aim to deliver every day. -Ashifa
Thanks very much for making the…
Thanks very much for making the diffrence mark
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Thanks for sharing, Leslie! We are delighted that Mark’s attentive assistance was so effective. It is fantastic knowing he provided such top-tier service. -Suhaas
Dylan was great
Dylan was great. He explained all the options and set everything up for us. First class service. Moira
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Amy, we’re delighted Dylan’s clear explanations and thorough setup made everything simple. Thank you for sharing your experience. -Suhaas
Staff were very helpful at Forestside…
Staff were very helpful at Forestside store . Highly recommend
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Thank you, Brian! We’re glad our team at Forestside provided such attentive support. Your recommendation means a lot to us. -Kishan
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