Everytime I visit the store whether it be for something minor or something complicated I’m always treated amazingly the staff are very considerate and patient and it makes the visit very pleasant each... See more
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Tito at the store provided all needed help and support on figuring out some billing and account complex issues. Best in class service. Although with his help most things were sorted, 3 company needs t... See more
Company replied
I met Stanley, a great gu. He was very very helpful and guided me on what I need to do. He has a good selling skill, he was able to guide me into making an extra purchase. A great guy indeed
Company replied
Anthonia was really helpful and cooperative. She gave us the best plan and sorted our queries.
Company replied
Company details
About Three UK - 3Store Bexleyheath
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
41 Broadway Shopping Centre, DA6 7LL, Bexleyheath, London, United Kingdom
- 02083016481
4.9
Excellent
72 reviews
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5 star service at three phone store Bexleyheath
I was served by Marwa at the Three phone shop in Bexleyheath, and she provided truly five-star service. This wasn’t a one-off experience—I had to return so she could transfer my number to a Lebara SIM and then back again to Three. On every occasion, she was consistently pleasant, polite, and an absolute pleasure to deal with.
On one visit in particular, although she was due to finish at 3:00pm, she stayed until 3:45pm to make sure everything was completed for me. Each time I apologised for keeping her beyond her working hours, she reassured me with genuine kindness and a compassionate attitude.
I would highly recommend this store—it was a fantastic experience.
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Adesoji, it is wonderful to hear about the outstanding support you received at our Bexleyheath store. Marwa’s dedication and the care she showed throughout your visits truly reflect the level of service we aim to provide. Staying beyond her finishing time to make sure everything was sorted shows real commitment, and we’re delighted she made the experience so smooth for you. -Manavata
Anthonia
Anthonia has a very good customer relation. Three network is rated the best
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hi Ayokunnu 😊 It's so nice to hear Anthonia gave such warm and attentive support and left a really positive impression. We truly appreciate your kind words ❤️ -Samad
The experience was great and the staff was excellent.
The experience was great and the staff was super friendly and patient.
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
😊 Thanks for sharing, Maria! We’re glad the staff looked after you with such care and patience, making your visit enjoyable. 🙌 -Shivam
Reply from Three UK - 3Store Bexleyheath
Thanks a ton, Bradley! 🎉 We’re so glad everything went perfectly with us, and we can’t wait to welcome you back again! 🥰 -Kashish
Reply from Three UK - 3Store Bexleyheath
Hey Sarah, that’s awesome! We’re glad you had a positive experience. Thank you for this amazing 5⭐ review! -Veronica
Great service from Anthonia.She was…
Great service from Anthonia.She was very patient and understood my needs. Happy customer😊😊
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hi Michael,
It’s wonderful to hear that Anthonia made your visit so seamless. We’re glad she helped you feel comfortable and supported. Your feedback truly means a lot to us! 🥰 -Kashish
Following a visit to the Three store in…
Following a visit to the Three store in Bexleyheath due to problems setting up my new mobile the Manager of the store made an appointment for me to visit the store early on a Saturday to resolve outstanding difficulties.
I would like to thank Anthonia in the store for her help and patience that I received on my visit. She was very supportive and knowledgeable.
Thank you
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Thank you for sharing this, Jim. It’s great to hear how well Anthonia and the manager supported you during your visit to the Bexleyheath store. Their calm approach and clear guidance made a difference. Hope to see you again soon! -Afaq
New phone
I have been out of contract for a few months and have put off replacing my phone. I went into your Bexleyheath store and was served by Stanley. He was really helpful and friendly. He made it a stress free and positive experience. His customer service was first cladd
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hey Lynn, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Marwa helped set up my phone
Marwa helped set up my phone. She was super patient and kind.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hello Victor. We’re delighted to hear that Marwa was able to support you with patience and kindness while setting up your phone. We hope you have a wonderful day. ☺️ -Prabhjeet
First class service
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hello Stephen, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Such an awesome customer service…
Such an awesome customer service experience. The customer advisor, Anthonia was splendid with her welcoming and serene smile. She gave very clear information and made the experience lovely. Many thanks.
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Oh wow, Serwaah! Thank you for sharing such kind words about Anthonia. She truly is a charm, guiding you along the way. Here’s to many more smiling moments together! 💗 -Kashish
Great service from Stanley
Great service from Stanley! Very helpful
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
We’re really glad to hear Stanley gave you such great support, Preeti. We want every customer to feel just as happy with our service. 🌺 -Ayesha
Brisi was a very helpfull individual…
Brisi was a very helpfull individual who helped me with great understanding of my special needs thank you for all ur help
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Thank you, Kylie! We’re so happy to hear that Brisi made your experience such a positive one. She’s got a talent for turning challenges into smooth moments. ⭐ -Ayesha
Great service
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hi Pamela, it's great to know you had a positive experience with us. We always aim to make things easy for our customers. Thank you for the 5 ⭐ rating. -Kishan
Very good and direct to the points…
Very good and direct to the points based on questions from Anthonia
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Thanks for sharing your experience, Obii! It’s great to hear that Anthonia was direct and helpful with your questions. We appreciate you taking the time to share your positive review with us. -Kishan
I received great service from Anthonia
I received great service from Anthonia. She was very helpful, professional, and made the whole process easy. I’m really happy with my new contract. Thank you!
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hi Maria. It’s fantastic to know Anthonia’s support made everything seamless and left you feeling confident with your new contract. We hope you have a wonderful day. 😊 -Prabhjeet
Tito was really good in getting me my…
Tito was really good in getting me my new sim. Such a professional young man who is going to go far in life. His energy made my day so much better. Thank you very much!!!
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Thanks for the awesome review! We’re delighted to hear that Tito’s friendly and positive energy made such a difference while helping you get your new SIM. Your support means a lot to us. 😊 -Prabhjeet
Marwa was fantastic with my Home…
Marwa was fantastic with my Home broadband purchase today. Thank you so much,! Brilliant service! Happy customer !!!
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Thank you for sharing this, Herbert. It’s wonderful to hear how well Marwa supported you throughout the process and how smoothly everything came together. Knowing you left feeling happy truly means a lot to us. -Manavata
Great store with amazing staff
Ela was very friendly and welcoming to me and my family. She was fast with her service, ensuring we understood everything that was going on. Great store with lovely staff!
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hey Michelle, it’s great to hear you and your family had such a positive visit. We’re delighted Ela made everything clear and straightforward for you. -Kishan
I got assisted by member of staff Stanley.…
I got assisted by member of staff Stanley with my new phone.I didn't know how to transfer my data.He was so patient to do it for me.That was amazing.Thank you.
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Woohoo! 🎉 Amazing, Ricksina! It’s wonderful to hear that Stanley helped you set up your new phone and made your experience smooth. Moments like these brighten our day. -Afaq
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