Everytime I visit the store whether it be for something minor or something complicated I’m always treated amazingly the staff are very considerate and patient and it makes the visit very pleasant each... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tito at the store provided all needed help and support on figuring out some billing and account complex issues. Best in class service. Although with his help most things were sorted, 3 company needs t... See more
Company replied
I met Stanley, a great gu. He was very very helpful and guided me on what I need to do. He has a good selling skill, he was able to guide me into making an extra purchase. A great guy indeed
Company replied
Anthonia was really helpful and cooperative. She gave us the best plan and sorted our queries.
Company replied
Company details
About Three UK - 3Store Bexleyheath
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
41 Broadway Shopping Centre, DA6 7LL, Bexleyheath, London, United Kingdom
- 02083016481
4.9
Excellent
72 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Marwa
Marwa explained everything well, very professional, handled my inquiry really well. Very patient.
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
This is fantastic to hear, Angelina! It’s great to know Marwa explained everything so clearly and made the whole process easy and comfortable for you ✨😊. -Veronica
MARWA
Marwa was extremely helpful. She gave me the most amazing deal on a new WiFi and a tablet which I'm so pleased with. She explained everything from the beginning to the end and even helped set the WiFi box up for me. She was so patient and kind and amazing. Thank you Marwa!
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
The lady was really helpful and…
The lady was really helpful and transfered everything over to my phone it saved me getting stressed thank you so much
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
YAY 🎉 Gaynar. We love hearing this 😊 We're delighted our team made the setup process smooth and easy for you. Thank you for sharing your experience 💙 -Arvind
Great service from Anthonia
Great service from Anthonia, I’m very pleased with the new contract.
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Perfect service
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hey.
Thanks! Your review is really appreciated. -Pete
George and Stanley customer service was excellent
The customer service was simply excellent. Georgie and Stanley
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
That’s amazing, Jeffrey 🌟. We’re glad Georgie and Stanley made your experience outstanding! -Suhaas
She was helpful and very friendly
She was helpful and very friendly
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Lovely, Amadu! We absolutely love hearing this. We’re so happy to know you received the best help from us. Thanks for this fantastic 5 ⭐ review! ☺️ -Kashish
Tito was amazing in assisting me today
Tito was amazing in assisting me today! Honestly one of the best customer service workers I've seen in my 61 years of life! Thank you Tito!
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Aww that's awesome to hear you've had such a great experience with Tito, I'm sure they'll be glad to see this -Maxine
Completely helpful man
Completely the most friendly and helpful man after I’ve been an EE customer since they were orange and I was 18. I’m now 49. Deserves a pay rise!
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hey Kath, thanks a ton for the 5 ⭐ review! We're delighted to hear that our team made your experience fabulous. Have a wonderful day! -Afaq
Tito was literally the best employee…
Tito was literally the best employee I've ever seen in my life. The way he handled my situation I think he should be a manger honestly. Good job!
December 30, 2025
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Thanks for your 5 ⭐ review, and it's lovely to hear that you enjoyed great customer service from Tito. We appreciate you taking the time to share this with us 🎊. -Michael
I was very happy with the service
I was very happy with the service, Brisi was very nice and helpful with changing my account plan!!! Thank you very much!!!
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Tito gave amazing service and I Will…
Tito and Brisi gave amazing service and I Will definitely be back!!!!
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Brisi is so lovely
Brisi is so lovely! EXCEPTIONAL service from her i recommend her to everyone. Thank you brisi u have made my day
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
Marwa helped me buy a phone
Marwa helped me buy a phone. She was extremely helpful and answered all my questions. Very patient and amazing.
November 30, 2025
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Tito is the best!!!
November 30, 2025
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Marwa was great help and satisfaction
Marwa was great help and satisfaction
November 30, 2025
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Tito was great!
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hi.
Thanks! Your review is really appreciated. -Pete
Tito was a lovely and helpful…
Tito was a lovely and helpful gentleman. I would have given him 10 stars!!!. I will be back!
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Thanks for your feedback, James, and it's lovely to hear that you enjoyed great customer service from Tito. We appreciate you taking the time to share this with us. -Michael
Best decision I've made
Georgie, Ela and Brisi were very helpful when choosing my new phone. They all had something useful to contribute to my decision. Definitely so happy I switched to Three
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Thanks for your feedback, Aaron, and it's lovely to hear that you enjoyed great customer service from the team during your recent switch. We hope you enjoy the new phone and are delighted that you've joined Three. -Michael
Ella was very helpful
Ella was very helpful, excellent pained options clearly.
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Bexleyheath
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.