I only nipped into the shop to have a look, however the assistant was so good, I left with a new phone! She was very knowledgeable, knew what I needed and sorted a great deal for me. Brilliant service... See more
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Myself, my mum and my daughter visited Birkenheads store where we was served by a lovely young lady called ‘Nowshin’ and her customer service was exceptional she was so helpful and explained everythi... See more
Company replied
Daz in the Birkenhead Three store dealt with my request for a pay as you go sim. He discussed various other options & he also reviewed our current contracts for better deals. His pleasant & infor... See more
Company replied
After a terrible experience at another mobile network's shop, we went into Three to see if they could help us to get my Mum's new phone up and running on their network. Everything was sorted quickl... See more
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Company details
About Three UK - 3Store Birkenhead
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
No 7, St Johns Square, CH41 2XU, Birkenhead, Midlands, United Kingdom
- 01516473997
4.8
Excellent
117 reviews
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Very enthusiastic and helpful staff
Very enthusiastic and helpful staff, in particular Daz who spent time going through various options with me and explaining ways that I could get a better deal, thank you!
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Mrs Allen, really appreciate your feedback. Great to know Daz took the time to walk you through different choices and support you in finding a better deal. -Manavata
Reply from Three UK - 3Store Birkenhead
Hi Hollie, it’s great to hear you had such a positive experience with us. -Kishan
I had an excellent experience with Daz…
I had an excellent experience with Daz while sorting out my new phone contract. He was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free. He took the time to explain all the options clearly and made sure I got the best deal to suit my needs. Nothing felt rushed, and his customer service was top-notch throughout. Really appreciate the effort—highly recommended!
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hey Craig, we’re so glad to hear how Daz really made your day shine! It’s wonderful to know everything went smoothly and that he took the time to guide you through the options. Great service like this truly makes a difference, and we deeply appreciate your kind words. And hey, sounds like Daz made setting up a phone contract easy peasy, see you soon! 😉 -Kashish
Birkenhead Three store, a simple & informative experience.
Daz in the Birkenhead Three store dealt with my request for a pay as you go sim.
He discussed various other options & he also reviewed our current contracts for better deals.
His pleasant & informative approach was far from a sales pitch, it’s evident he clearly enjoys providing customers with as much information as needed with him ensuring you leave with the product that best meets your requirements.
For me that was a basic pay as you go sim for my aging farther.
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi there, it is wonderful that our local team made everything so clear and easy. Daz offered a fantastic range of choices to ensure the most suitable fit for your parent's phone. We love providing a welcoming space where you can find the perfect mobile solutions without any pressure. -Kishan
Nowshin was really helpful
Nowshin was really helpful. She sorted out my phone and SIM as well. Thank you.
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Phone sorted, SIM set, smiles all around! Nowshin nailed it, and Kevin, your happiness makes our day! -Ashifa
Happy with the service
Happy with the service, helped me set up my tab
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hey Stevie, we're delighted that our team could make your device setup smooth and easy. Thank you for the 5 ⭐ review. -Maryalex
Jack and Daz were amazing and so…
Jack and Daz were amazing and so helpful, i got sorted so quick and very happy with their help....go guys!
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Lisa, this is brilliant feedback! We’re thrilled to know Jack and Daz made everything feel effortless for you. ✨ -Veronica
Daz is always very helpful and puts my…
Daz is always very helpful and puts my mind at ease. He found me a really good deal and I’m happy with the service.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Bringing reassurance and value together is what matters most. We're pleased Daz could ease your mind with his support and guide you to a deal that left you feeling satisfied, Sue. -Ashifa
Great experience
Great experience! Came in with a problem, served by Courtney - left with my problem solved & two new plans, making everything cheaper and faster!
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Awesome to hear, William! 🙌 Courtney really nailed it she turned the whole situation into a win, fixing the issue and upgrading your setup with more speed and savings. -Manavata
All the staff Della
All the staff Della, Nowshin and Daz were very helpful. Couldn't of asked for a better experience. I even got a great value on my part exchange. I am so glad I joined three and will recommend to friends and family
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hi Phil, thank you for the review. We’re overjoyed that our team made your experience outstanding. It’s wonderful to know you’d recommend us, and we wish you a fantastic day. 😊 -Neha
Excellent experience
Excellent experience
Thank you too Nowshin for helping me pick the perfect new phone. She really went the extra mile. I can not fault tha staff in this store at the moment. Felt like a queen the way they looked after me. 20+ years of three thanks to this store and it's manager. Keep up the great work! I'm a very happy customer
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Wow, thank you for such a fantastic message! It’s great to hear Nowshin helped you pick the perfect phone and that the whole team made you feel welcome. Twenty years with us is incredible, and we’re grateful for your loyalty. Have the best time with your new phone! 💙 -Ayesha
Nowshin and Courtney was amazing
Nowshin and Courtney was amazing. They helped me save some money on my contracts, explained everything clearly to me and also got me a new tablet. Really happy with the service and happy faces. Thank you
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hey Sydney, you've just made our day ✨ It’s brilliant that Nowshin and Courtney provided such clear guidance to help you secure better value on your contracts and get your new tablet sorted 💎 Enjoy every moment with your new device 🍀 -Arvind
Della was amazing and helped me with a…
Della was amazing and helped me with a problem. I was very sceptical that I could be helped but she was brilliant! Thanks Della!
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Bravo, Tina! 🎊 We're thrilled that Della made your experience truly remarkable. Thank you for sharing such an outstanding ⭐⭐⭐⭐⭐ review. -Kashish
Switching to 3 Mobile
I was switching to 3 Mobile and keeping my old number and wish I'd known it was this easy, I'd have done it years ago. The deal they offered was much better than my old provider, 02, where new customers pay half the amount I pay (I've been with them for over 10 years). And it'll remain a competitive price for at least 2 years. The staff at 3Mobile were helpful, patient and very friendly. I can recommend this store to anyone.
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Thanks for the 5 ⭐ review! We’re thrilled your switch to Three was smooth and rewarding, with a plan that truly adds value. We appreciate your recommendation and look forward to supporting you for years to come. -Maryalex
The staffs are All exceptional
The staffs are All exceptional. Always help me out with my phone. Love them. Thank you.
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Thank you, Kathy. The team loves helping you and truly appreciates your kind words. -Ayesha
Jack was very helpful and patient.
Jack was very helpful and patient.
I would recommend him to all my
friends
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Thanks, Iain! We’re thrilled Jack made your experience so smooth. We’re grateful for the shout‑out and your recommendation. -Suhaas
Great stuff and great communication
Great stuff and great communication
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hey, Pedro! That’s what we like to hear. Thank you for taking the time to leave this review. -Samad
An honest transaction and plenty of…
An honest transaction and plenty of personal skills from three. Happy with the service. Thank you
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
Hello Roy, we’re glad to hear you had a wonderful experience with us. Your feedback means a lot, and we look forward to welcoming you back! -Neha
Amazing help
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
That’s impressive, Sam 💫 We’re pleased our team could make your experience a positive one. Thanks for being awesome 💙 -Arvind
Excellent service very friendly…
Excellent service very friendly definitely use again
March 30, 2026
Unprompted review
Reply from Three UK - 3Store Birkenhead
We love hearing this, Stephen. Delivering brilliant service and joyful moments is what drives us every day, and we’re glad our team brought it to life so beautifully. Thank you for sharing your experience! -Ashifa
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