The best and the most friendly expricence and the best help to start up my phone and help me guild through. The best and the top man kevin homer from one stop market birmingham the best customer servi... See more
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Location
Switch locationUnit 20, One Stop Shopping Centre,, Perry Barr, B42 1AA Birmingham, South, GB
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The assistant who served me was able to look for the right deal for me. He explained how I should set the phone up. Another assistant assisted when I asked if someone could put the protective... See more
Company replied
After being messed around and being given misinformation for more than six months by Threecustomer service and for other stores; Laiba, from the One Stop store in Birmingham was able to help sort ou... See more
Company replied
Kev helped me and my dad out a ton, I have learning disabilities and he helped set it out in a format I understood so thanks alot great customer service from him and everyone else in store
Company replied
Company details
About Three UK - 3Store Birmingham (Perry Bar)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 20, One Stop Shopping Centre,, Perry Barr, B42 1AA, Birmingham, South, United Kingdom
- 01213568838
4.8
Excellent
39 reviews
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The best and the most friendly…
The best and the most friendly expricence and the best help to start up my phone and help me guild through. The best and the top man kevin homer from one stop market birmingham the best customer service ever. 100000%
July 19, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Hi Saifullah. It is brilliant to hear that you had such a fantastic time getting your new device set up. Kevin Homer at our One-Stop Market Birmingham branch sounds like he did an incredible job making sure you felt completely confident and guided through the whole start-up process. Thank you for giving him such a massive shout-out.— Three Social Media Team
Kev helped me and my dad out a ton
Kev helped me and my dad out a ton, I have learning disabilities and he helped set it out in a format I understood so thanks alot great customer service from him and everyone else in store
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Hi Sian,
Thank you for sharing your experience. It’s wonderful to hear that Kev took the time to explain everything in a way that worked for you and supported both you and your dad.
– Three Social Media Team
Had an issue with my phone and went to…
Had an issue with my phone and went to see Kevin he put the phone into safe mode and finally my phone is virus free really appreciate your help Thankyou
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Thanks for sharing, Keith. It’s wonderful to hear that Kevin resolved everything smoothly for you.-Three Social Media Team
Happy that Kevin was able to set up…
Happy that Kevin was able to set up what's app for me great service
July 3, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Yvonne, we love hearing this. Kevin made the WhatsApp setup smooth and supported you with great service throughout.
— Three Social Media Team
kevin helped me with my phone
kevin helped me with my phone, came in asking for a simple favour to help fix my charger - really proactive and just so helpful
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Hi Kumo, we appreciate your feedback. It’s great to hear Kevin stepped in so quickly and made sure your issue was sorted with ease.
– Three Social Media Team
Clean Tidy Comfortable Shop. ............The assistant who served me was able to…
The assistant who served me was able to look for the right deal for me. He explained how I should set the phone up. Another assistant assisted when I asked if someone could put the protective screen on my new phone.
The store had AC which made me feel comfortable as it was a very hot day.
I would definitely recommend my friends and family to this 3 store the service was ten out of ten.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Hello Jacqueline, it’s wonderful to hear the team helped you find a suitable option and made your visit comfortable. We appreciate your recommendation – Three Social Media Team
Very happy with service
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Yay 🚀 Said, we're thrilled that our team delivered such a top-tier and positive experience 💫 -Arvind
Reply from Three UK - 3Store Birmingham (Perry Bar)
Hello Heather, thank you for your 5⭐ review! It’s wonderful to hear such kind feedback. -Neha
great service
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Thank you for your feedback, Biniyam. We’re glad everything went smoothly. 😊 -Veronica
Great customer service ever I have seen…
Great customer service ever I have seen in my life from Aji
I’m really happy with her service 👌👌👌
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Amin, you’ve made us smile! 😊 We’re glad to hear that Aji made your experience truly epic. Wishing you a fantastic day! -Afaq
Resolution At Last
After being messed around and being given misinformation for more than six months by Threecustomer service and for other stores; Laiba, from the One Stop store in Birmingham was able to help sort out my account. She was calm and patient, explained exactly what needed to happen, and helped me achieve it.
If I ever have an issue with Three again, I will only visit this site, and hopefully, have the privilege of being cared for by Laiba again.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
After such a difficult journey, it’s wonderful to hear that Laiba was able to bring everything together with patience and precision. Her dedication to getting things right truly shines. We’re honoured to have earned your trust going forward, Peter. Knowing you’d return with confidence is the biggest compliment we could ask for. -Ashifa
I had a really good experience with…
I had a really good experience with Laiba. She was really helpful.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Hey, Dida! We’re thrilled to hear Laiba took such great care of you. It’s wonderful to know she made your experience a positive one. 😇 -Prabhjeet
Oscar and Kev really looked after me…
Oscar and Kev really looked after me when I got my new phone.
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Oscar and Kev transformed the process of getting your new phone into an experience worth celebrating, Calroy. -Ashifa
Excellent service as normal having seen…
Excellent service as normal having seen kevin at perry barr sorted me with broadband and switched me from EE and I have saved on my bill too
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Hi David! It’s fantastic that Kevin at Perry Barr delivered such top-tier care with your broadband. We’re so glad you switched over to us and are already noticing those brilliant monthly savings! 🙌 -Kishan
Excellent service from Kevin
Excellent service from Kevin. Who listened to my needs and sourced a brilliant deal. Thankyou.
Definitely worth coming into the shop
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Hey Anne! Fantastic stuff. We're super glad to hear that Kevin was perfect! Thanks for taking the time to leave this ⭐⭐⭐⭐⭐ review. -Kashish
I had a great experience at 3G
I had a great experience at 3G. Mark provided excellent service he was very friendly, helpful, and professional. Thank you, Mark!
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Thank you so much for sharing this wonderful feedback, Chloe. It’s fantastic to hear how smoothly everything went during your visit. Mark will be absolutely delighted to know his friendly approach and expert support made such a standout impression. -Manavata
I'm an old customer of 3
I'm an old customer of 3. Every time I pop in to the store, One Stop, Perry Barr, staff are very helpful.
Today I was assisted by Laiba and she was most helpful with all my queries. I'm so grateful to be with 3.
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
We’re honored by your continued trust in our Perry Barr store. We’re glad to know that Laiba’s expertise and support made your visit special, Perminder. Knowing that every visit leaves you feeling valued, we couldn’t ask for more. We’re excited to welcome you back soon. -Ashifa
I've been going to three store Perry…
I've been going to three store Perry Barr for quite a few years now the staff have always been helpful and today my upgrade was due Kevin was quick and efficient in helping me and also showed me the tablet offer so decided to to treat myself and Kevin had time to set this up for me too
Thank you so much!
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Hey Maria, We’re delighted to hear that Kevin made your visit so seamless at our Perry Barr store. It’s fantastic that he took the time to guide you through every option. Your continued trust means so much to us, and we truly appreciate you sharing this heartfelt 5 star review. 💕 -Kashish
happy with service and phone being set…
happy with service and phone being set up
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Thanks for sharing, 🎉 Keith! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. Enjoy your fresh phone! 🥰 -Kashish
Kevin at Perry Barr
Kevin at Perry Barr branch went above and beyond and made my whole experience first class
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (Perry Bar)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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