Three UK - 3Store Birmingham (Perry Bar) Reviews 

41
TrustScore 5 out of 5

4.8

Unit 20, One Stop Shopping Centre,, Perry Barr, B42 1AA Birmingham, South, GB


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Rated 5 out of 5 stars

I was assisted by a lovely young lady by the name Deeps. She was very approachable and friendly she was very persistent in helping me in my issue as i was very stressed. Deeps gave me options for di... See more

Company replied

Rated 5 out of 5 stars

The assistant who served me was able to look for the right deal for me. He explained how I should set the phone up. Another assistant assisted when I asked if someone could put the protective... See more

Company replied

Rated 5 out of 5 stars

After being messed around and being given misinformation for more than six months by Threecustomer service and for other stores; Laiba, from the One Stop store in Birmingham was able to help sort ou... See more

Company replied

Rated 5 out of 5 stars

The best and the most friendly expricence and the best help to start up my phone and help me guild through. The best and the top man kevin homer from one stop market birmingham the best customer servi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Birmingham (Perry Bar)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 20, One Stop Shopping Centre,, Perry Barr, B42 1AA, Birmingham, South, United Kingdom

  • 01213568838

4.8

Excellent

TrustScore 5 out of 5

41 reviews

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4.8

All reviews

(41)

32,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Kevin at Perry Barr

Kevin at Perry Barr branch went above and beyond and made my whole experience first class

February 20, 2026
Unprompted review
Three UK - 3Store Birmingham (Perry Bar) logo

Reply from Three UK - 3Store Birmingham (Perry Bar)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Eisha was fabulous at the one stop…

Eisha was fabulous at the one stop perry bar. I was very unsure what I needed l, she told time and patience to help me find something suitability I could afford.

February 11, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (Perry Bar)

Debbie, your message absolutely lit us up. Hearing how thoughtfully Eisha guided you and helped you find the perfect option truly showcases the care and dedication she brings to every customer. -Manavata

Rated 5 out of 5 stars

I received best service for ever

I received best service for ever , thank you

February 10, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (Perry Bar)

We love hearing this, delivering brilliant service and happy moments is what drives us every day. Thanks for sharing your experience, Shiji. -Ashifa

Rated 5 out of 5 stars

Great serice

I was having trouble with calls and every time I come in store I get 1st class service from all advisors. The staff are very approachable and treat me with manners and respect.

February 6, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (Perry Bar)

Hey Anthony, we’re thrilled you’ve had such positive experiences in store. It’s great to know our team’s support stood out to you. -Suhaas

Rated 5 out of 5 stars

Helpful & friendly staff

Helpful & friendly staff

January 26, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (Perry Bar)

That’s wonderful to hear, Carol 🎉 We’re delighted our team delivered a great experience. Thank you for taking the time to share this with us 😊 -Arvind

Rated 5 out of 5 stars

I had a nice experience

I had a nice experience. Thanks

January 19, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (Perry Bar)

That’s awesome to hear! 🎉 Ramat, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Exceptional service

The service I received today at the 3 store in Perry Barr has been above exemplary. Aji, a member of staff, was fantastic exceptionally polite and very helpful with a query that I had and had it ammned within minutes. Would highly recommend this store again.

January 17, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (Perry Bar)

Your feedback is a treasure 💎. Highlighting Aji’s support fills us with pride, Aaron, and we couldn’t be happier. It’s the best compliment we could ask for 🌟. We can’t wait to welcome you back again ☺️ -Ashifa

Rated 5 out of 5 stars

Good

Good here at the store

January 16, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (Perry Bar)

Hey Keyvan! This is exactly what we strive for, making you feel valued and happy. Wishing you an amazing day ahead. ☺️ -Kashish

Rated 5 out of 5 stars

Discovery Kevin helped with…

Discovery Kevin helped with transferring the data to after having lost/stolen phone i have managed to get all my contacts photos WhatsApp back really happy with the service I have got from Kevin perry barr

December 29, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (Perry Bar)

Thanks for the brilliant 5 ⭐ review, Valrie! We’re so happy to hear this. A big shoutout to our team for making it happen. Have a fantastic day! -Afaq

Rated 5 out of 5 stars

Discovery

Discovery
Absolutely excellent coming into three Perry Barr Kevin helped me with my phone apps and clearing mal ware from the phone

December 15, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (Perry Bar)

Hello Peter, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Ibra was very helpful and showed a lot…

Ibra was very helpful and showed a lot of plans which suited all of my needs. He was very professional and communicated very well with myself and I am extremely happy with the service provided to me.

December 14, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (Perry Bar)

Hey, this is amazing! Great work from our Ibra 🎉 -Jade

Rated 5 out of 5 stars

A lovely woman called Aji gave me…

A lovely woman called Aji gave me fantastic customer service today made everything easy for me and was very polite hopefully I will come across many more staff members like her.

December 14, 2025
Unprompted review
Three UK - 3Store Birmingham (Perry Bar) logo

Reply from Three UK - 3Store Birmingham (Perry Bar)

Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Great service

Great service from Deepik and Amardeep they got my upgrades sorted with out issue and made sure I got it within the price I wanted to pay.

December 12, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (Perry Bar)

Thanks for this lovely 5 ⭐ review, Hemen! We absolutely love hearing this. A huge shoutout to Deepik and Amardeep for being so helpful. Hope you have a wonderful day 😊 -Ayesha

Rated 5 out of 5 stars

Very helpful Service

Very helpful. Good service from Amardeep and Kevin

December 8, 2025
Unprompted review
Three UK - 3Store Birmingham (Perry Bar) logo

Reply from Three UK - 3Store Birmingham (Perry Bar)

Thanks for this amazing 5⭐ review, Jack. We really appreciate you taking the time to send this over to us! Great work Amardeep and Kevin 🎉 -Jade

Rated 5 out of 5 stars

Great Service

Great friendly service: assistantKevi

November 28, 2025
Unprompted review
Three UK - 3Store Birmingham (Perry Bar) logo

Reply from Three UK - 3Store Birmingham (Perry Bar)

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Kevin was fantastic and efficient…

Kevin was fantastic and efficient customer delivery service to me.

November 18, 2025
Unprompted review
Three UK - 3Store Birmingham (Perry Bar) logo

Reply from Three UK - 3Store Birmingham (Perry Bar)

Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Chivonne gave Very good customer…

Chivonne gave Very good customer service better than any other network needs a pay rise

November 12, 2025
Unprompted review
Three UK - 3Store Birmingham (Perry Bar) logo

Reply from Three UK - 3Store Birmingham (Perry Bar)

Hey Hardeep, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Isha has great customer service

Isha has great customer service, had a good experience at the three store

November 8, 2025
Unprompted review
Three UK - 3Store Birmingham (Perry Bar) logo

Reply from Three UK - 3Store Birmingham (Perry Bar)

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

I wasn’t expecting to purchase the…

I wasn’t expecting to purchase the latest phone from three. Oscar was the best , explain thoroughly the process . Excellent customer service . :)

November 5, 2025
Unprompted review
Three UK - 3Store Birmingham (Perry Bar) logo

Reply from Three UK - 3Store Birmingham (Perry Bar)

Thanks for this amazing 5⭐ review, Kadidja. We really do appreciate you taking the time to send this over! Well done Oscar 🎉 -Jade

Rated 5 out of 5 stars

The cashier was so helpful

The cashier was so helpful, she sure I understood everything. She needs a raise

November 5, 2025
Unprompted review
Three UK - 3Store Birmingham (Perry Bar) logo

Reply from Three UK - 3Store Birmingham (Perry Bar)

That's awesome, Ryley, we're glad she made a great impression :) Thank you for the kind review -Scott

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