I was assisted by a lovely young lady by the name Deeps. She was very approachable and friendly she was very persistent in helping me in my issue as i was very stressed. Deeps gave me options for di... See more
Company replied
Unit 20, One Stop Shopping Centre,, Perry Barr, B42 1AA Birmingham, South, GB
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I was assisted by a lovely young lady by the name Deeps. She was very approachable and friendly she was very persistent in helping me in my issue as i was very stressed. Deeps gave me options for di... See more
Company replied
The assistant who served me was able to look for the right deal for me. He explained how I should set the phone up. Another assistant assisted when I asked if someone could put the protective... See more
Company replied
After being messed around and being given misinformation for more than six months by Threecustomer service and for other stores; Laiba, from the One Stop store in Birmingham was able to help sort ou... See more
Company replied
The best and the most friendly expricence and the best help to start up my phone and help me guild through. The best and the top man kevin homer from one stop market birmingham the best customer servi... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 20, One Stop Shopping Centre,, Perry Barr, B42 1AA, Birmingham, South, United Kingdom
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Kevin at Perry Barr branch went above and beyond and made my whole experience first class

Reply from Three UK - 3Store Birmingham (Perry Bar)
Eisha was fabulous at the one stop perry bar. I was very unsure what I needed l, she told time and patience to help me find something suitability I could afford.

Reply from Three UK - 3Store Birmingham (Perry Bar)
I received best service for ever , thank you

Reply from Three UK - 3Store Birmingham (Perry Bar)
I was having trouble with calls and every time I come in store I get 1st class service from all advisors. The staff are very approachable and treat me with manners and respect.

Reply from Three UK - 3Store Birmingham (Perry Bar)

Reply from Three UK - 3Store Birmingham (Perry Bar)

Reply from Three UK - 3Store Birmingham (Perry Bar)
The service I received today at the 3 store in Perry Barr has been above exemplary. Aji, a member of staff, was fantastic exceptionally polite and very helpful with a query that I had and had it ammned within minutes. Would highly recommend this store again.

Reply from Three UK - 3Store Birmingham (Perry Bar)

Reply from Three UK - 3Store Birmingham (Perry Bar)
Discovery Kevin helped with transferring the data to after having lost/stolen phone i have managed to get all my contacts photos WhatsApp back really happy with the service I have got from Kevin perry barr

Reply from Three UK - 3Store Birmingham (Perry Bar)
Discovery
Absolutely excellent coming into three Perry Barr Kevin helped me with my phone apps and clearing mal ware from the phone

Reply from Three UK - 3Store Birmingham (Perry Bar)
Ibra was very helpful and showed a lot of plans which suited all of my needs. He was very professional and communicated very well with myself and I am extremely happy with the service provided to me.

Reply from Three UK - 3Store Birmingham (Perry Bar)
A lovely woman called Aji gave me fantastic customer service today made everything easy for me and was very polite hopefully I will come across many more staff members like her.

Reply from Three UK - 3Store Birmingham (Perry Bar)
Great service from Deepik and Amardeep they got my upgrades sorted with out issue and made sure I got it within the price I wanted to pay.

Reply from Three UK - 3Store Birmingham (Perry Bar)
Very helpful. Good service from Amardeep and Kevin

Reply from Three UK - 3Store Birmingham (Perry Bar)

Reply from Three UK - 3Store Birmingham (Perry Bar)
Kevin was fantastic and efficient customer delivery service to me.

Reply from Three UK - 3Store Birmingham (Perry Bar)
Chivonne gave Very good customer service better than any other network needs a pay rise

Reply from Three UK - 3Store Birmingham (Perry Bar)
Isha has great customer service, had a good experience at the three store

Reply from Three UK - 3Store Birmingham (Perry Bar)
I wasn’t expecting to purchase the latest phone from three. Oscar was the best , explain thoroughly the process . Excellent customer service . :)

Reply from Three UK - 3Store Birmingham (Perry Bar)
The cashier was so helpful, she sure I understood everything. She needs a raise

Reply from Three UK - 3Store Birmingham (Perry Bar)
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