Three UK - 3Store Boston Reviews 

80
•
TrustScore 5 out of 5

4.9

2 Market Place, PE21 6EE Boston, Midlands, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I needed a Standard SIM card to replace a Nano Sim as I had changed my device. I called into my local 3 store in Boston and was helped by Saif who noticed I was out of contract and upgraded my contrac... See more

Company replied

Rated 5 out of 5 stars

Verrryyy helpful and great customer service! Amy, simon, arron were amazing and helped me lots with my new phone ! Highly reccomend and will go back if I have any more issues !

Company replied

Rated 5 out of 5 stars

Had some issues with connecting my new sim to the Internet. I tried to resolve with Three customer services to no avail. Came here and Saif and Aaron were extremely helpful and got me sorted. Lovely f... See more

Company replied

Rated 5 out of 5 stars

Amazing service in the Boston sorted my issues and gave me a better deal for my SIM was served by simo

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Boston

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 2 Market Place, PE21 6EE, Boston, Midlands, United Kingdom

  • 01205317985

4.9

Excellent

TrustScore 5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(80)

33,970 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice staff

Nice staff, was served by Saif, happy with service. thank you guys you making a good atmosphere.

April 7, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi there! We love hearing this. Delivering brilliant service and joyful moments is what drives us every day, and we’re glad Saif brought it to life so beautifully. Thank you for sharing your experience! -Ashifa

Rated 5 out of 5 stars

Very happy with the service I received…

Very happy with the service I received from Aisha today, what a great staff member and went above and beyond to make sure I understood everything

March 16, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hey Tsvetanka, We’re thrilled Aisha made your experience so positive! Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Aisha was exceptional today and really…

Aisha was exceptional today and really helped me by explaining everything in great detail

March 16, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Legends

Had some issues with connecting my new sim to the Internet. I tried to resolve with Three customer services to no avail. Came here and Saif and Aaron were extremely helpful and got me sorted. Lovely fellas, excellent service. Highly recommend.

March 16, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

That’s wonderful to hear, Robert! 🌟 We’re so pleased that Saif and Aaron made everything straightforward and ensured you felt supported throughout. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. 💟 -Kashish

Rated 5 out of 5 stars

Impressive service the store was…

Impressive service the store was outstanding

March 11, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

David, thank you for sharing your experience. It’s great to hear that the team created such a standout moment for you and delivered service that truly impressed. -Manavata

Rated 5 out of 5 stars

Was very helpful and great service and…

Was very helpful and great service and said if u needed any help just to pop back and they will help

March 8, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi Slater, it’s great to know you felt well looked after. We're happy we could provide a smooth experience for you and look forward to being here whenever you need us. -Kishan

Rated 5 out of 5 stars

My experience was great staff were…

My experience was great staff were really helpful and friendly i would definetely recommend this store to others

February 20, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hello Rachel, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Brilliant store

We always come into this branch for any of our phone needs. Simon is our "go to guy". He is brilliant and always sorts out any issues we have.

February 20, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hey Tori, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

happy with service in boston store

happy with service in boston store

February 20, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Glad to hear that our team at the Boston store was able to give you such an awesome experience 😊 Thanks for taking the time to share this with us, Gordon ❤️ -Arvind

Rated 5 out of 5 stars

Good advice

Good advice, helpfull attitude.

February 18, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi Aiga, thank you for your outstanding 5 ⭐ review! Your kind words mean a lot to us. -Suhaas

Rated 5 out of 5 stars

5very helpful and understanding…

5very helpful and understanding excellent 👌 service as always

February 14, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hey Judith, that’s awesome! That’s what we like to hear. Thank you for your feedback. -Neha

Rated 5 out of 5 stars

Saif went above and beyond to make sure…

Saif went above and beyond to make sure i was connected to the internet. I even brought my printer and laptop to connect and after a short while we eventually got there in the end

February 12, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Karren, thank you so much! Saif really does have a gift for making things easier, and we’re so glad he got you fully connected. You made our day with this lovely feedback. 🤗 -Ayesha

Rated 5 out of 5 stars

Excellent service

Excellent service today Arron was a big help and talked through what was happening

February 12, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hello Sarah, thank you so much for your wonderful review! 🎉 We’re happy you enjoyed our services from Arron, and we’re always here to help. ☺️ -Kashish

Rated 5 out of 5 stars

I came in for a sim card

I came in for a sim card. The service was very good and I was happy with the price. I Will come back

February 11, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Adrian! Thank you for sharing this. It’s great to hear your visit went smoothly and that the offer you received felt like the right fit. Can’t wait to welcome you back again. -Afaq

Rated 5 out of 5 stars

Service very good i wanted router and I…

Service very good i wanted router and I got told a good price

February 11, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hello Rusan, thank you for your lovely review! We’re glad our team made your experience remarkable and helped you secure the best deal. -Suhaas

Rated 5 out of 5 stars

Very helpful

Very helpful

February 9, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Oh wow, Katie! That’s what we call fantastic service. We truly appreciate you sharing this with us! ☺️ -Neha

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look