Three UK - 3Store Boston Reviews 

71
TrustScore 5 out of 5

4.9

2 Market Place, PE21 6EE Boston, Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I needed a Standard SIM card to replace a Nano Sim as I had changed my device. I called into my local 3 store in Boston and was helped by Saif who noticed I was out of contract and upgraded my contrac... See more

Company replied

Rated 5 out of 5 stars

Had some issues with connecting my new sim to the Internet. I tried to resolve with Three customer services to no avail. Came here and Saif and Aaron were extremely helpful and got me sorted. Lovely f... See more

Company replied

Rated 5 out of 5 stars

Really helpful with all the trouble with setting up a new phone said at Boston was really helpful

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Boston

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 2 Market Place, PE21 6EE, Boston, Midlands, United Kingdom

  • 01205317985

4.9

Excellent

TrustScore 5 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(71)

31,105 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was great staff were…

My experience was great staff were really helpful and friendly i would definetely recommend this store to others

February 20, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hello Rachel, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Brilliant store

We always come into this branch for any of our phone needs. Simon is our "go to guy". He is brilliant and always sorts out any issues we have.

February 20, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hey Tori, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

happy with service in boston store

happy with service in boston store

February 20, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Glad to hear that our team at the Boston store was able to give you such an awesome experience 😊 Thanks for taking the time to share this with us, Gordon ❤️ -Arvind

Rated 5 out of 5 stars

Good advice

Good advice, helpfull attitude.

February 18, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi Aiga, thank you for your outstanding 5 ⭐ review! Your kind words mean a lot to us. -Suhaas

Rated 5 out of 5 stars

5very helpful and understanding…

5very helpful and understanding excellent 👌 service as always

February 14, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hey Judith, that’s awesome! That’s what we like to hear. Thank you for your feedback. -Neha

Rated 5 out of 5 stars

Saif went above and beyond to make sure…

Saif went above and beyond to make sure i was connected to the internet. I even brought my printer and laptop to connect and after a short while we eventually got there in the end

February 12, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Karren, thank you so much! Saif really does have a gift for making things easier, and we’re so glad he got you fully connected. You made our day with this lovely feedback. 🤗 -Ayesha

Rated 5 out of 5 stars

Excellent service

Excellent service today Arron was a big help and talked through what was happening

February 12, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hello Sarah, thank you so much for your wonderful review! 🎉 We’re happy you enjoyed our services from Arron, and we’re always here to help. ☺️ -Kashish

Rated 5 out of 5 stars

I came in for a sim card

I came in for a sim card. The service was very good and I was happy with the price. I Will come back

February 11, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Adrian! Thank you for sharing this. It’s great to hear your visit went smoothly and that the offer you received felt like the right fit. Can’t wait to welcome you back again. -Afaq

Rated 5 out of 5 stars

Service very good i wanted router and I…

Service very good i wanted router and I got told a good price

February 11, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hello Rusan, thank you for your lovely review! We’re glad our team made your experience remarkable and helped you secure the best deal. -Suhaas

Rated 5 out of 5 stars

Very helpful

Very helpful

February 9, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Oh wow, Katie! That’s what we call fantastic service. We truly appreciate you sharing this with us! ☺️ -Neha

Rated 5 out of 5 stars

Staff very helpful and friendly

Staff very helpful and friendly, got exactly what I was looking for.

February 5, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hello Angela! We're super happy to hear that our staff gave you all the support you needed. Thank you for taking the time to share this lovely feedback 😊. -Suhaas

Rated 5 out of 5 stars

Boston Three

Asif, Mariana and Aisha and the boss Paul for the massive help and highest possible service quality. Keep it up guys THANK YOU SO MUCH

January 29, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Vincas, thanks for highlighting the amazing support from Asif, Mariana, Aisha, and Paul 💙. We’re glad they could make everything so smooth for you. -Shivam

Rated 5 out of 5 stars

Arron was absolutely brilliant

Arron was absolutely brilliant, he sorted out multiple contacts for me, he was knowledgeable and gave amazing customer service

January 16, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hello Donna 🎉 That’s awesome to hear. A huge shoutout to Arron for making your experience excellent! Thank you for sharing your feedback 😊. -Suhaas

Rated 5 out of 5 stars

I visited the boston store simon was…

I visited the boston store simon was very helpful

January 14, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hey Vicky, that’s wonderful to hear! A big shoutout to Simon at our Boston branch for providing such amazing support. Thank you for the fantastic 5⭐ review! -Veronica

Rated 5 out of 5 stars

Quick easy process.

Quick easy process.

Moved from o2 and kept my number. Good service

January 7, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi Harry, thank you for this amazing 5 ⭐ review. We're so happy to hear that you had a great experience with us. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet

Rated 5 out of 5 stars

Lovely friendly team

Lovely friendly team, can't believe Internet same day!

January 5, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi Tina, we’re delighted to hear that our staff made your day! 🎉 Thank you for the amazing 5⭐ review. -Neha

Rated 5 out of 5 stars

V happy very helpful

V happy very helpful

January 5, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hello Gergina, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look