Three UK - 3Store Boston Reviews 

67
TrustScore 5 out of 5

4.9

2 Market Place, PE21 6EE Boston, Midlands, GB


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Rated 5 out of 5 stars

I needed a Standard SIM card to replace a Nano Sim as I had changed my device. I called into my local 3 store in Boston and was helped by Saif who noticed I was out of contract and upgraded my contrac... See more

Company replied

Rated 5 out of 5 stars

Had some issues with connecting my new sim to the Internet. I tried to resolve with Three customer services to no avail. Came here and Saif and Aaron were extremely helpful and got me sorted. Lovely f... See more

Company replied

Rated 5 out of 5 stars

Really helpful with all the trouble with setting up a new phone said at Boston was really helpful

Company replied

Rated 5 out of 5 stars

Saif went above and beyond to make sure i was connected to the internet. I even brought my printer and laptop to connect and after a short while we eventually got there in the end

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Boston

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 2 Market Place, PE21 6EE, Boston, Midlands, United Kingdom

  • 01205317985

4.9

Excellent

TrustScore 5 out of 5

67 reviews

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4.9

All reviews

(67)

30,844 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and really knowledgeable…

Great service and really knowledgeable staff, sorted out my 2 upgrades at a fantastic price.

December 2, 2025
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi Arron, this is what we love hearing! Thanks so much for letting us know about your experience, we'll get this passed on. -John

Rated 5 out of 5 stars

Sorted my contract

Sorted my contract, helpful and efficient team

December 6, 2025
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Staff nice

Staff nice, easy to talk to and very understanding, they sort out any issues you have.

November 21, 2025
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

5 stars

5 stars, staff are friendly and understanding

November 10, 2025
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Brilliant, Mitko :) Thank you for taking the time to write a great review -Scott

Rated 5 out of 5 stars

Excellent service made me feel valued

Excellent service made me feel valued

October 31, 2025
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Thanks for this amazing 5⭐ review, Paul. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

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