Had such a great experience walking in store, Ross was so welcoming and knowledgeable and asked us great questions to ensure we were getting a product/plan that suited us! We left with everything all... See more
Company replied
Location
Switch locationUnit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ Bournemouth, South, GB
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See what reviewers are saying
Drew was amazing he has been trying very hard to help me over my fraud case. Sadly the Three organisation has let us both down. I have been promised a resolution by Three over and over but thus far... See more
Company replied
Ross was extremely helpful and fixed my problem within a few minutes. Highly efficient and clued up ♡
Company replied
I visited with my partner as he needed a new phone, and Drew was fantastic. He helped us straight away, talked us through all the available options, and made the entire process quick and hassle-free.... See more
Company replied
Company details
About Three UK - 3Store Bou'm'th (Castlepoint)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ, Bournemouth, South, United Kingdom
- 01202527387
4.9
Excellent
111 reviews
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Reply from Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Chloe. We really do appreciate you taking the time to send this over! Well done Abu and David 🎉 -Jade
Fantastic
Highly recommend the staff are amazing and was super helpful totally recommend
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Danielle. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Ros was great as usual
Ros was great as usual ! Superb customer service . Patient , thorough.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Bou'm'th (Castlepoint)
Hello Peter, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Abu was amazing Very knowledgeable
Abu was amazing Very knowledgeable, and extremely helpful
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Sharona. We really do appreciate you taking the time to send this over! Well done Abu 🎉 -Jade
Reply from Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Daniel. We really do appreciate you taking the time to send this over! Well done Abu 🎉 -Jade
Reply from Three UK - 3Store Bou'm'th (Castlepoint)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Ross and David were very helpful and…
Ross and David were very helpful and attentive. Great experience, thank you.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Bou'm'th (Castlepoint)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Abu was very helpful today sorting out…
Abu was very helpful today sorting out my sim contract.
October 31, 2025
Unprompted review
Reply from Three UK - 3Store Bou'm'th (Castlepoint)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Drew was Brilliant when I upgraded an…
Drew was Brilliant when I upgraded an A10 to an A17 yesterday - 1st November.
VERY patient with the process for transferring my data to new phone and kept me in the loop on what he was doing.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Bou'm'th (Castlepoint)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Reply from Three UK - 3Store Bou'm'th (Castlepoint)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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