Three UK - 3Store Bridgend Reviews 

33
TrustScore 4.5 out of 5

4.7

17 Caroline Street/1 Adare Street, CF31 1DN Bridgend, South, GB


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Rated 5 out of 5 stars

Dan was very friendly when entering the store and made me and my family feel very welcomed . He sorted out my mum issue on her device and then sorted out a new device for myself all while giving top q... See more

Company replied

Rated 5 out of 5 stars

Staff were incredibly helpful - I could not have wished for me as I am totally hopeless re mobile phone technology.

Company replied

Rated 5 out of 5 stars

Absolutely superb service from Sam in Bridgend branch. Emma & I are blown away just how good Sam is with mobile phone & IT + apps - fantastic customer service. 12 out of 10 Thank you Sam for all y... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bridgend

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 17 Caroline Street/1 Adare Street, CF31 1DN, Bridgend, South, United Kingdom

  • 1656667658

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.7

All reviews

(33)

31,584 reviews in the last 12 months

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Rated 4 out of 5 stars

Friendly and quick service

Friendly and quick service

December 9, 2025
Unprompted review
Three UK - 3Store Bridgend logo

Reply from Three UK - 3Store Bridgend

Hey Umanga, thank you! 😊 We’re so happy you enjoyed our service. We’re always here to help. -Kashish

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful

December 8, 2025
Unprompted review
Three UK - 3Store Bridgend logo

Reply from Three UK - 3Store Bridgend

Thanks for this fantastic 5⭐ Big Steve, Carla. We really do love to hear this! Hope you have a great day 😊 -Jade

Rated 5 out of 5 stars

Helpful staff

Really helpful in-store help from all staff. Sorted out my new contract with minimal hassle. Thanks, we'll be back.

November 29, 2025
Unprompted review
Three UK - 3Store Bridgend logo

Reply from Three UK - 3Store Bridgend

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Sam was very helpful and attentive

Sam was very helpful and attentive. Great advice on set up and processes

November 24, 2025
Unprompted review
Three UK - 3Store Bridgend logo

Reply from Three UK - 3Store Bridgend

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

New device

Went in, was really quick, polite friendly staff and sorted what I needed to with ease

November 24, 2025
Unprompted review
Three UK - 3Store Bridgend logo

Reply from Three UK - 3Store Bridgend

Hi Sasha,

Thanks so much for taking the time to write a review. We're really glad to hear the team made picking your new device such an easy and efficient experience! -Jonathan

Rated 5 out of 5 stars

Very speedy and helpful support from…

Very speedy and helpful support from Sam!

November 4, 2025
Unprompted review
Three UK - 3Store Bridgend logo

Reply from Three UK - 3Store Bridgend

Thanks for this fantastic 5⭐ review, Theo. We really do appreciate you taking the time to send this over! Great work Sam 🎉 -Jade

Rated 5 out of 5 stars

Simple easy process to upgrade.

Simple easy process to upgrade.

November 4, 2025
Unprompted review
Three UK - 3Store Bridgend logo

Reply from Three UK - 3Store Bridgend

Thanks for your feedback, Lee, and it's lovely to hear that you enjoyed your upgrade experience. We hope you enjoy your new purchase. We appreciate you taking the time to share this with us. -Michael

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