Three UK - 3Store Bristol (Cabot Circus) Reviews 

37
TrustScore 5 out of 5

4.8

SU52A The Circus, South Street, BS1 3BD Bristol, South, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went into Three and had a really good experience with Jackson and his manager. Jack was friendly, easy to talk to and made the whole process quick and smooth. He explained everything clearly, let... See more

Company replied

Rated 5 out of 5 stars

Not one for leaving a review especially when I haven't been prompted to by company but I would just like to personally thank Jack at Threes Cabot Circus store in Bristol. My contract had expired a cou... See more

Company replied

Rated 5 out of 5 stars

I have 4 contracts with Three for my family members and just upgraded 2 of the handsets. I am delighted with the service from the Three team in Cabot Circus Bristol, who managed to provide me with an... See more

Company replied

Rated 5 out of 5 stars

I’m giving mariyam 5star because she is very patience and helpful and she has given excellent service today I have been with three for many years and very happy the way mariyam dealt with me. She is a... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bristol (Cabot Circus)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • SU52A The Circus, South Street, BS1 3BD, Bristol, South, United Kingdom

  • 1179299265

4.8

Excellent

TrustScore 5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(37)

29,698 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jack is the best

May 3, 2026
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hi Mohammed, thanks so much for sharing your feedback. It’s brilliant to hear that Jack made such a strong impression. -Maryalex

Rated 5 out of 5 stars

Jack is amazing

May 2, 2026
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hi Wafae, thanks for sharing! It’s brilliant to hear that Jack made such a fantastic impression and provided top-tier support during your visit. -Shivam

Rated 5 out of 5 stars

Jack was great

May 2, 2026
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hi Muhammad, thank you for your review. It’s great to hear that Jack provided excellent service. -Ayesha

Rated 5 out of 5 stars

Great customer service!

Went into Three and had a really good experience with Jackson and his manager. Jack was friendly, easy to talk to and made the whole process quick and smooth.

He explained everything clearly, let me know the next steps and answered all the questions I had about the phone I wanted. The colour I wanted wasn’t available in Cabot Circus but he took the time to check other stores and found one nearby just 5 minutes away. Overall, I left very happy with the service. Jack and his manager turned what could’ve been a boring phone shop trip into a genuinely pleasant experience. Give that man a biscuit!⭐️⭐️⭐️⭐️⭐️

May 1, 2026
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Amazing! what a fantastic review! We’re so happy to hear that Jackson and his manager turned a routine trip into such a pleasant experience. It’s great that Jack went the extra mile to track down the phone you wanted nearby. Thanks for choosing us! 😇 -Prabhjeet

Rated 5 out of 5 stars

Good in store experience

Good in store experience, helped me get my pro max

April 10, 2026
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Thanks for the 5⭐ review, Idil! We’re thrilled our team gave you great service and friendly guidance at the store. -Neha

Rated 5 out of 5 stars

Excellent Customer Service

Umar and Pierre were extremely helpful and clear. Helped with my issue very quickly and efficiently. Showed great team work throughout.
Will definitely come back to them in the future.

March 14, 2026
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Fixed the problem

Fixed the problem. And they was so friendly.

March 14, 2026
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

We’re delighted you had a positive experience, Viktor. It’s wonderful to know our team’s expertise made everything seamless for you. -Suhaas

Rated 5 out of 5 stars

Highly recommend

Went into three to enquire about upgrading my phone. Customer service was absolutely spot on. Prices were very reasonable. Would highly recommend. Thanks three

February 25, 2026
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Thank you for the wonderful review, Lauren 🌟. We’re so pleased to hear our team gave you spot‑on customer service and that the upgrade options felt reasonable 🙌. Your recommendation means a lot to us 💙. -Shivam

Rated 5 out of 5 stars

Luke was really helpful

Luke was really helpful, I went into to buy a phone and he went the extra mile, really helpful and quick to help me even helped with the little things I didn’t understand and was very patient with me.

February 16, 2026
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Ewan, your words about Luke highlight how genuine expertise can transform an experience. You didn’t just walk away with a phone, you walked away with confidence, knowing it fits you perfectly. Enjoy every swipe on your new handset! -Ashifa

Rated 5 out of 5 stars

They were such great help at 3 for…

They were such great help at 3 for upgrading my phone, jack and umar were such great help

February 8, 2026
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

David, we’re glad Jack and Umar offered attentive support during your phone upgrade. We appreciate your feedback and value the opportunity to assist you. -Suhaas

Rated 5 out of 5 stars

An amazing experience in store

An amazing experience in store! Thank you Jack and Rad

January 12, 2026
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Umar helped me a lot in store

Umar helped me a lot in store, credit to company

January 8, 2026
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Thanks for this fantastic 5⭐ review, Mame! We’re thrilled to hear Umar provided excellent support. -Neha

Rated 5 out of 5 stars

Always very accessible,well appreciated…

Always very accessible,well appreciated customer care everyone.
Especially with Mr.Rat...for the last three years

January 7, 2026
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hi, Baby! We're so happy to hear that you had a great experience with us. Thank you so much for your kind words, we truly appreciate your feedback! 😊 -Neha

Rated 5 out of 5 stars

Great contract deal with Three

I have 4 contracts with Three for my family members and just upgraded 2 of the handsets. I am delighted with the service from the Three team in Cabot Circus Bristol, who managed to provide me with an even better deal than I imagined, given I am long standing customer of the company. Well done to Umar and Toby.

December 20, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Excellent all round

Popped in to ask an upgrade question last week and left 10 minutes later with brand new phone on amazing upgrade deal and amazing service from Jack. Very helpful and knowledgeable and friendly chap. He's a credit to Three.

December 11, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hey Michael, that’s awesome! We’re so glad that Jack was able to sort everything for you. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Great service

Great service , quick and professional. Very recommended 👌

December 16, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Thank you for taking the time to leave a 5 ⭐ review. We’re glad to hear you’ve had a great experience. Have a wonderful day! -Afaq

Rated 5 out of 5 stars

I’m giving mariyam 5star because she is…

I’m giving mariyam 5star because she is very patience and helpful and she has given excellent service today I have been with three for many years and very happy the way mariyam dealt with me. She is amazing great person working for three.

December 10, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Thanks for the awesome review! We're grateful Mariyam made your experience exceptional. Thank you for your continued trust in our network. 😊 -Prabhjeet

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look