Went into Three and had a really good experience with Jackson and his manager. Jack was friendly, easy to talk to and made the whole process quick and smooth. He explained everything clearly, let... See more
Company replied
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Went into Three and had a really good experience with Jackson and his manager. Jack was friendly, easy to talk to and made the whole process quick and smooth. He explained everything clearly, let... See more
Company replied
Not one for leaving a review especially when I haven't been prompted to by company but I would just like to personally thank Jack at Threes Cabot Circus store in Bristol. My contract had expired a cou... See more
Company replied
I have 4 contracts with Three for my family members and just upgraded 2 of the handsets. I am delighted with the service from the Three team in Cabot Circus Bristol, who managed to provide me with an... See more
Company replied
I’m giving mariyam 5star because she is very patience and helpful and she has given excellent service today I have been with three for many years and very happy the way mariyam dealt with me. She is a... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
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Written by the company

SU52A The Circus, South Street, BS1 3BD, Bristol, South, United Kingdom
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Not one for leaving a review especially when I haven't been prompted to by company but I would just like to personally thank Jack at Threes Cabot Circus store in Bristol. My contract had expired a couple of years ago but put off changing it following the service I had previously experienced in my local store and over the phone through their call centres. Jack was very competent & polite and kindly sorted out my old contract and set up 2 new ones. I hope the company recognises his good work.

Reply from Three UK - 3Store Bristol (Cabot Circus)
I want to give a huge thank you to Jack for helping me sort out my eSIM when I was completely stressed and confused. He took his time, stayed patient, and guided me through every step without making me feel rushed or embarrassed for not knowing what to do. His kindness, calm attitude, and genuine willingness to help made the whole process so much easier, and because of him my phone is finally working again. I’m truly grateful Jack really went above and beyond, and it meant a lot to me.

Reply from Three UK - 3Store Bristol (Cabot Circus)
A very professional and knowledgeable experienced salesman called jack Riley

Reply from Three UK - 3Store Bristol (Cabot Circus)
Jack was brilliant so helpful and clear explanations
Thank you so much

Reply from Three UK - 3Store Bristol (Cabot Circus)

Reply from Three UK - 3Store Bristol (Cabot Circus)
Jordan was exceptionally helpful and clear and resolved my request very quickly. Very happy customer.

Reply from Three UK - 3Store Bristol (Cabot Circus)

Reply from Three UK - 3Store Bristol (Cabot Circus)
had trouble deciding which new iphone to purchase, the lovely yaz helped me and was very patient with me! excellent customer service

Reply from Three UK - 3Store Bristol (Cabot Circus)
Really efficient plan modification. I believe it was Tamsin and Maryanna. Probably completely wrong but they were ace. Thank you.

Reply from Three UK - 3Store Bristol (Cabot Circus)
Came in to talk about an upgrade I’ve got coming up Yazmin was so brilliant! New exactly what I was looking for and I’ll ask for her everytime!!

Reply from Three UK - 3Store Bristol (Cabot Circus)

Reply from Three UK - 3Store Bristol (Cabot Circus)
Thank you so much 3, Yazmin was super helpful and approachable. Very positive experience

Reply from Three UK - 3Store Bristol (Cabot Circus)

Reply from Three UK - 3Store Bristol (Cabot Circus)
What a lovely experience dealing with yaz, her knowledge of all the products is mind blowing. She made me feel comfortable from start to finish.

Reply from Three UK - 3Store Bristol (Cabot Circus)
Good service in store from Jack and Pierre

Reply from Three UK - 3Store Bristol (Cabot Circus)
The staff always so friendly and inviting and I feel like I can always get my issues solved.

Reply from Three UK - 3Store Bristol (Cabot Circus)
The experience was pleasant and Mariyam and Rad provided fantastic customer service. Thanks so much 3.

Reply from Three UK - 3Store Bristol (Cabot Circus)
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