Three UK - 3Store Bristol (Cabot Circus) Reviews 

37
TrustScore 5 out of 5

4.8

SU52A The Circus, South Street, BS1 3BD Bristol, South, GB


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Rated 5 out of 5 stars

Went into Three and had a really good experience with Jackson and his manager. Jack was friendly, easy to talk to and made the whole process quick and smooth. He explained everything clearly, let... See more

Company replied

Rated 5 out of 5 stars

Not one for leaving a review especially when I haven't been prompted to by company but I would just like to personally thank Jack at Threes Cabot Circus store in Bristol. My contract had expired a cou... See more

Company replied

Rated 5 out of 5 stars

I have 4 contracts with Three for my family members and just upgraded 2 of the handsets. I am delighted with the service from the Three team in Cabot Circus Bristol, who managed to provide me with an... See more

Company replied

Rated 5 out of 5 stars

I’m giving mariyam 5star because she is very patience and helpful and she has given excellent service today I have been with three for many years and very happy the way mariyam dealt with me. She is a... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bristol (Cabot Circus)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • SU52A The Circus, South Street, BS1 3BD, Bristol, South, United Kingdom

  • 1179299265

4.8

Excellent

TrustScore 5 out of 5

37 reviews

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4.8

All reviews

(37)

32,045 reviews in the last 12 months

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Rated 5 out of 5 stars

3 store at Cabot Circus

Not one for leaving a review especially when I haven't been prompted to by company but I would just like to personally thank Jack at Threes Cabot Circus store in Bristol. My contract had expired a couple of years ago but put off changing it following the service I had previously experienced in my local store and over the phone through their call centres. Jack was very competent & polite and kindly sorted out my old contract and set up 2 new ones. I hope the company recognises his good work.

December 5, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

That's wonderful to hear, David. We appreciate you taking the time to write a review for Jack, it's brilliant that you had a great experience speaking with him. Thank you! -Scott

Rated 5 out of 5 stars

I want to give a huge thank you to Jack…

I want to give a huge thank you to Jack for helping me sort out my eSIM when I was completely stressed and confused. He took his time, stayed patient, and guided me through every step without making me feel rushed or embarrassed for not knowing what to do. His kindness, calm attitude, and genuine willingness to help made the whole process so much easier, and because of him my phone is finally working again. I’m truly grateful Jack really went above and beyond, and it meant a lot to me.

December 5, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Jack was really helpful and professional

A very professional and knowledgeable experienced salesman called jack Riley

November 26, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Thanks for your feedback, Kenny, and it's lovely to hear that you enjoyed great customer service from Jack. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Jack

Jack was brilliant so helpful and clear explanations
Thank you so much

November 26, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Jack. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Jordan was great

Jordan was exceptionally helpful and clear and resolved my request very quickly. Very happy customer.

November 23, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

quick and easy

quick and easy, Yazmin gave me good phone options

November 22, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

new phone

had trouble deciding which new iphone to purchase, the lovely yaz helped me and was very patient with me! excellent customer service

October 16, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Really efficient plan modification

Really efficient plan modification. I believe it was Tamsin and Maryanna. Probably completely wrong but they were ace. Thank you.

November 7, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Came in to talk about an upgrade I’ve…

Came in to talk about an upgrade I’ve got coming up Yazmin was so brilliant! New exactly what I was looking for and I’ll ask for her everytime!!

October 29, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

New phone

Very helpful & friendly staff

November 7, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Thank you so much 3

Thank you so much 3, Yazmin was super helpful and approachable. Very positive experience

November 7, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Good service from pierre

November 7, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

What a lovely experience dealing with…

What a lovely experience dealing with yaz, her knowledge of all the products is mind blowing. She made me feel comfortable from start to finish.

November 3, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Good service in store from Jack and…

Good service in store from Jack and Pierre

November 3, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Thanks for your feedback, Hameed, and it's lovely to hear that you enjoyed great customer service from Jack and Pierre during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

The staff always so friendly and…

The staff always so friendly and inviting and I feel like I can always get my issues solved.

November 3, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Thanks for your feedback, Elliot, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Excellent Customer Service

The experience was pleasant and Mariyam and Rad provided fantastic customer service. Thanks so much 3.

November 1, 2025
Unprompted review
Three UK - 3Store Bristol (Cabot Circus) logo

Reply from Three UK - 3Store Bristol (Cabot Circus)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

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