Three UK - 3Store Brixton Reviews 

214
TrustScore 5 out of 5

4.9

419 Brixton Road, Brixton, SW9 8HE London, London, GB


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Rated 5 out of 5 stars

Outstanding experience with Prince in providing the right advice which is both practical and cost-effective! And to David too for being so obliging in providing me with the correct device needed... See more

Company replied

Rated 5 out of 5 stars

Jasmine was AMAZING. She was very professional, listened to my query and gave a more than satisfactory service. I was extremely pleased. She checked my needs for roaming through the travels I have an... See more

Company replied

Rated 5 out of 5 stars

I’d like to leave a special thank you to Javarne for the exceptional service I received when I visited the Brixton store. He was attentive, professional and dealt with my query promptly, while remain... See more

Company replied

Rated 5 out of 5 stars

Tariq and Aanika were both extremely helpful to our entire party. Extremely sociable and tailored packages to my needs. Tariq then came reversed to find the rest of the groups current sim packages and... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Brixton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 419 Brixton Road, Brixton, SW9 8HE, London, London, United Kingdom

  • 2072742710

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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4.9

All reviews

(214)

31,982 reviews in the last 12 months

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Rated 5 out of 5 stars

Assistant Javarne

Assistant Javarne, was extremely helpful and informative. Made my upgrade process very simple and smooth

May 8, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Michealia. We are pleased to hear that Javarne provided the guidance and clarity needed to ensure your recent account change was handled efficiently. It is good to know that the transition was a positive experience for you. -Kishan

Rated 5 out of 5 stars

It was a perfect experience

It was a perfect experience. I will have to come back here again. Thank you Paulo 🎸

May 8, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Elijah, thank you for sharing this feedback! 😊 We’re thrilled that Paulo gave you such a fantastic experience. -Veronica

Rated 5 out of 5 stars

The staff was very helpful

The staff was very helpful. Resolved the issue I had.

May 7, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hello there! From problem to peace of mind. We’re thrilled our team could sort things out for you. Appreciate you sharing your experience! -Ashifa

Rated 5 out of 5 stars

Very helpful and useful went in to get…

Very helpful and useful went in to get business products

May 5, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Jason, great to hear the team were on hand to support you and point you in the right direction for business options. -Shivam

Rated 5 out of 5 stars

Excellent service from Lekan

Excellent service from Lekan. Full of knowledge and provided great servicd. Would fully recommend

May 4, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you for your great feedback. We’re pleased Lekan was able to provide clear advice and helpful assistance. Your recommendation is appreciated. -Suhaas

Rated 5 out of 5 stars

Phenomal service from Lekan

Phenomal service from Lekan. I will recommend him to anyone. EXCELLENT SERVICE!!!

May 4, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you for the wonderful feedback, Delroy! We’re so happy Lekan delivered such exceptional service. Your recommendation means a lot to us. -Maryalex

Rated 5 out of 5 stars

I was assisted by Prince

I was assisted by Prince. He was welcoming and helped me to switch from my old network to 3 and answered all my questions concerning my sim. Would definitely recommend him.10/10service

May 2, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

What an amazing 5⭐ rating, Krsma. It’s great to hear Prince supported you throughout your switch and answered all your SIM‑related questions. Hearing that you rate us 10/10 is exactly what we love. -Ayesha

Rated 5 out of 5 stars

Awesome service

Naomi has been amazing! So helpful and picked the best plan for me. Would absolutely recommend this branch.

May 2, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Smart advice combined with great value. We’re delighted that Naomi enhanced your experience, Matt, and secured a deal truly worth recommending. -Ashifa

Rated 5 out of 5 stars

Very helpful

Very helpful. Paulo

May 2, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Joseph, we’re so pleased you had a positive experience with Paulo today. -Shivam

Rated 5 out of 5 stars

Hussein was amazing

Hussein was amazing, got a contract in literally 10 minutes and I was ready to go as sson as I left the shop!

May 1, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Love hearing this. Hussein will be delighted that his fast and friendly help got you set up so quickly. -Manavata

Rated 5 out of 5 stars

Really good and fast service always

Really good and fast service always. Samuel was the person that helped us, he speaks Spanish and Portuguese and was very helpful.

April 27, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thanks, Tatiana! Great to hear Samuel provided helpful support in multiple languages and made the process smooth for you. -Suhaas

Rated 5 out of 5 stars

Three Brixton

Had a SIM issue which caused me to stay at the store for a hour ultimately Gaby solved it - thanks a million!

April 26, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thanks for the great feedback, Thom. We’re glad Gaby was able to get your SIM issue sorted, even if it took some time. Really appreciate you sticking with us. ⭐ -Ayesha

Rated 5 out of 5 stars

Rendyl has been a absolute joy and has…

Rendyl has been a absolute joy and has made sure he helped me with the problems on my phone.he spoke with patience and respect and made sure I was okay every step of the way

April 26, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you for sharing your experience! We’re thrilled Rendyl provided outstanding support and made the process simple and straightforward. 😊✨ -Neha

Rated 5 out of 5 stars

Javarne upgraded the family x3 and was…

Javarne upgraded the family x3 and was super helpful, so knowledgeable, friendly and gave great customer care.
Thank you so much, we'll be back!

April 25, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Tanya huge thanks for sharing! Javarne took care of three family upgrades seamlessly, showing real expertise, kindness, and top notch customer care. We appreciate it and look forward to coming back again! -Manavata

Rated 5 out of 5 stars

Taine was very patient

Taine was very patient, professional and she resolved the problem. I'm very happy.

April 25, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Errol, we're glad Taine could help get this sorted for you and it's great to know you're pleased with the support. -Kishan

Rated 5 out of 5 stars

Excellent experience from Taina

Excellent experience from Taina. Beautiful from start to finish. Keep up the good work. Thank you, Three.

April 24, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thanks for sharing this, Valerie — we’re glad the team made such a positive impression and we really appreciate you taking the time to tell us 💙 -Shivam

Rated 5 out of 5 stars

Kayla was very kind and took her time…

Kayla was very kind and took her time when explaining through the contract and that she helped through my questions. Thank you for your help Kayla.

April 24, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you for taking the time to share your experience, Aster! 🌟 We’re pleased to hear that Kayla made everything easy to understand and supported you throughout. -Veronica

Rated 5 out of 5 stars

Brilliant service by Hussein

Brilliant service by Hussein, extremely welcome and forthcoming. I respect his passion for the Job and support me through my questions today.

April 22, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Josh, we appreciate you sharing this. It’s great to hear that Hussein provided such a positive and supportive experience. -Shivam

Rated 5 out of 5 stars

Super service

I wanted to switch my broadband provider and I decided that 3 THREE UK was the best choice for my needs. I went to the 3 store in Brixton where a professional and friendly person called Hussein helped me with everything that I needed.

April 21, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Woohoo 🎉 Angela, amazing to hear Hussein at the Brixton store helped you through your broadband switch with such steady and considerate guidance ❤️ Wishing you uplifting moments ahead ✨ -Arvind

Rated 5 out of 5 stars

Lekan at Brixton has been great

Lekan at Brixton has been great. Got my device, perks and decent deal. Service second to none! 👌🏾

April 21, 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Fiona, thanks for the amazing review! We’re thrilled to hear that Lekan looked after you so well at our Brixton store. It’s brilliant that you’re happy with your new device and all the extras that came with it. -Shivam

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