Farjana is a really knowledgeable and lovely young lady, who went above and beyond to help me with a multitude of queries. A credit to the team! A++
Company replied
Location
Switch location10 Union Arcade, Millgate Shopping Centre, BL9 0QF Bury, North, GB
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See what reviewers are saying
Had a great experience with Nic, her service was top notch, she explained every single details and i understand clearly. Also, Three UK is what I will highly recommend for anyone. Great Customer Servi... See more
Company replied
Elvin was extremely helpful. I thought I had ordered a Samsung A56 through customer service but it wasn’t processed correctly. Elvin was professional, helpful and talked me through the process easi... See more
Company replied
Kya was incredibly knowledgeable and helpful. Her customer service skills were excellent, would go so far as to say that this was the best CS experience we have had to date, she made the whole process... See more
Company replied
Company details
About Three UK - 3Store Bury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
10 Union Arcade, Millgate Shopping Centre, BL9 0QF, Bury, North, United Kingdom
- 1617634781
4.8
Excellent
47 reviews
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Nic was 1st class
Nic was 1st class , very patient and very easy too talk too .
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Lovely to read this, Kevin. Nic’s calm manner and supportive guidance made your visit smooth, and we’re glad it left such a positive impression. -Manavata
Reply from Three UK - 3Store Bury
That’s brilliant, Gibson 😊 Glad Faz looked after you with such spot‑on guidance and a welcoming approach at the Bury branch. Thanks for sharing this feedback. ❤️ -Veronica
Farjana, the Legend.
Farjana is a really knowledgeable and lovely young lady, who went above and beyond to help me with a multitude of queries. A credit to the team! A++
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Hi there, it’s wonderful to hear how much support you received from Farjana. She’ll be so pleased to know her knowledge and care made such a difference and helped with everything you needed. -Shivam
Reply from Three UK - 3Store Bury
Hey, Farida! We're so pleased to hear our team's friendliness and know how made your enquiry feel straightforward. Thank you for this lovely 5 ⭐ review! -Prabhjeet
Faz - Good
Good i like everyone Good they are help everyone is very good 👍
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Hi Khalida, we’re pleased Faz and the team could assist and that you had such a positive experience with everyone! -Kishan
Nic was very helpful and was lovely!
Nic was very helpful and was lovely!
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Bury
That’s what great service looks like! Huge shout‑out to Nic for making your visit special, and even happier to know it meant so much to you, Reagan. -Ashifa
Good customer service
Good customer service, Nic was really helpful and knowledgeable
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Simon, we’re delighted to hear that Nic created such a positive experience and was able to support you so well. Your feedback truly means a lot to us. -Afaq
Faz was excellant helped me out big…
Faz was excellant helped me out big time Will recommend three shop very good service
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Hey Julie, creating joy and making every visit special is what drives us forward. Faz ensured your time with us was handled beautifully, truly worth recommending. -Ashifa
Reply from Three UK - 3Store Bury
Hi Gary, it’s great to know Faz looked after you so well! -Kishan
Reply from Three UK - 3Store Bury
Hi Aaron, it’s fantastic that Nic provided such a top-tier experience. We’re so pleased you’re happy with the support! -Kishan
Great friendly amazingly helpful
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Karen, it’s fantastic to hear your visit left you feeling so well supported. The warm attitude and genuine willingness to help clearly made your experience stand out. -Manavata
Had a great experience with Nic
Had a great experience with Nic, her service was top notch, she explained every single details and i understand clearly. Also, Three UK is what I will highly recommend for anyone. Great Customer Service👏
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Thanks for the recommendation, Toby! We are pleased that Nic’s precision and clear explanations helped so much. -Suhaas
Reply from Three UK - 3Store Bury
Hey Mason, thank you for the great review 😊 We’re really happy that Faz used his knowledge to give you the support you needed. Hope you have a great day! -Ayesha
Went through everything with…
Went through everything with patienceSean
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Edith, thanks for sharing your thoughts. It’s great to know you felt well supported throughout your visit. We truly appreciate your feedback. -Manavata
Three advisors
Nic the customer adviser was very professional & Harry in training was very informative and a pleasure to deal with.
Nic was so kind as to wear a mask to protect my husband and I
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Hi Anne, thank you for sharing this thoughtful feedback. We’re delighted to hear Nic’s professionalism and kindness made such a difference, and that Harry was informative and a pleasure to deal with. It’s wonderful to know the service felt supportive and considerate throughout your visit. -Neha
Brilliant manager 👏 he fixed my…
Brilliant manager 👏 he fixed my technical sim issues ,nice behaviour, fantastic branch
March 30, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Hi Mostafa, thank you for sharing your experience at our Three Store! We truly appreciate your kind words and recognition of our manager’s support. Wishing you a wonderful day 😊 -Suhaas
Great service front Sean very helpful…
Great service front Sean very helpful caring and understanding of old age
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Absolutely fabulous, Marie! We’re glad Sean was such a great support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Great service very helpful
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Sarah, your feedback means a lot. It’s wonderful to hear that the support you received made things easier for you. -Manavata
Nic was fantastic
Nic was fantastic. Very informative and patient. Wonderful service
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Amazing, Zoe! It's great to hear that Nic made such a positive impact. Moments like this brighten our day. -Afaq
Great staff great service well…
Great staff great service well recommended 👍
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Bury
Wow, Keith! 🎉 That’s wonderful to hear. We’re so glad you felt comfortable with our service from us. Thank you for sharing, helping our customers is always our pleasure! 🥰 -Kashish
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