Three UK - 3Store Bury Reviews 

62
TrustScore 5 out of 5

4.8

10 Union Arcade, Millgate Shopping Centre, BL9 0QF Bury, North, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The team at three in Bury are absolutely fantastic, Elvin and Faz were incredibly helpful when choosing my new google pixel 10a, their product knowledge was outstanding. Very pleased with the service,... See more

Company replied

Rated 5 out of 5 stars

I went into the three store in bury and saw an absalutely beautiful lady called shannon she made the whole experience easy and straight forward and explained everything i needed to know Will definan... See more

Company replied

Rated 5 out of 5 stars

Farjana was so helpful and friendly at the Bury office today. Going though all are the options and prices. Finishing with transfering all data as well

Company replied

Rated 5 out of 5 stars

Farjana- very good with old people, very patient,because it is essential. Farjana was very thorough. Im stuck for words

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bury

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 10 Union Arcade, Millgate Shopping Centre, BL9 0QF, Bury, North, United Kingdom

  • 1617634781

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

All reviews

(62)

31,689 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service

Very good service, kya at he very store was really helpful and got us the best deals!

February 18, 2026
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

Hi Sasha. We’re delighted to hear that Kya at the store made your visit memorable by guiding you with care and ensuring you walked away with the best deals. Thank you so much for sharing the feedback! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Kya was very polite and helpful

Kya was very polite and helpful

February 18, 2026
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

Hey, Alec! 🎊 Great to hear! Hats off to Kya for making the experience epic. Your feedback means a lot to us! -Neha

Rated 5 out of 5 stars

Chris was fantastic and made sure we…

Chris was fantastic and made sure we got the best deal that suited us. He was patient and explained things well. Thank you

February 8, 2026
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

Jade, we’re delighted Chris offered patient guidance and ensured you found a deal perfectly suited to your needs. Your thoughtful feedback means so much to us. -Suhaas

Rated 5 out of 5 stars

Great service from sean

Very helpful to one who knows little about digital .

January 22, 2026
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

Amazing, Slack! It’s great to know that our colleague was super helpful to you. Thank you so much for trusting us, and we appreciate your feedback! ☺️ -Kashish

Rated 5 out of 5 stars

Good service from Sean

Good service from Sean. Excellent!

January 14, 2026
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

That's fabulous, Kevin! We're glad Sean gave you the support you needed :) Thanks for a great review. -Neha

Rated 5 out of 5 stars

Help me sort my phone out

Help me sort my phone out, removed apps that were messing my phone up. 10 out of 10 for Nic

January 8, 2026
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

As I said earlier the way the agent…

As I said earlier the way the agent received customers with dignity and respect

December 23, 2025
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

Hey Salim, that's amazing! 🎉 We're so glad you had an exceptional service experience. Thanks for taking the time to leave this 5⭐ review. -Neha

Rated 5 out of 5 stars

Thankyou to kya for supporting me with…

Thankyou to kya for supporting me with a new phone without an appointment as i had a funeral the next day abd my phone had broken
Kya spent 2 hours with me as i forgot all my passwords

December 16, 2025
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

We're really sorry to hear of your loss, Lorraine. We appreciate that situations like this can be difficult, so we're glad to hear that Kya was able to support you. -Kishan

Rated 5 out of 5 stars

Went in on Saturday to the Bury branch

Went in on Saturday to the Bury branch.

Customer Service from Nicola was exceptional. Happy, friendly and walked my dad through his bill. Walked out with a reduction in the bill. She is a credit to Three

December 13, 2025
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

We appreciate you taking the time to leave a 5* review. Thanks for your feedback and we’ll make sure this is passed on! -John

Rated 5 out of 5 stars

Helpful staff

Been into the bury store today found the staff Elvin and Faz very helpful not pushy helping me to get the right package for me answering my questions good knowledge of what they we’re selling thanks guys

December 8, 2025
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine

Rated 5 out of 5 stars

Thank you

Elvin was extremely helpful. I thought I had ordered a Samsung A56 through customer service but it wasn’t processed correctly.
Elvin was professional, helpful and talked me through the process easily.
He offered after sales support and any help I needed
Brilliant!!!!

November 27, 2025
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

Hi there, we're so happy to see this was your experience with Elvin, we aim for this type if service for all of our customers! We'll pass your feedback on. -John

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable , friendly , thorough

November 13, 2025
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

Thanks for this lovely 5⭐ review, Pam. We really do appreciate it! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Brilliant

Brilliant, thank you

November 10, 2025
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

Thanks for this fantastic 5⭐ review, Brenda. We really do appreciate it! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Very friendly chris the store manager…

Very friendly chris the store manager and helpful and 10/10 service will recommend to family and friends

November 8, 2025
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Lovely friendly staff members

Lovely friendly staff members

November 5, 2025
Unprompted review
Three UK - 3Store Bury logo

Reply from Three UK - 3Store Bury

Thanks for this amazing 5⭐ review, Michelle. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

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