Having recently lost my phone while travelling abroad I called into Three Camberley to see if they could get me back up and running. Long story short - the service from Laura and Conor was exceptional... See more
Location
Switch locationUnit 9 Prince Of Wales Walk, Camberley, GU15 3SJ Surrey, South, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lauren, at the Camberley store, was incredibly helpful (and patient with me!). She was quickly able to make sense of the issues that were baffling me and get me set up properly. Thank you!
Company replied
Excellent quick service and very helpful explained everything very well his name was Ahyan a very good bundle deal which I would never have been able to get doing it myself online. Ahyan is a huge cre... See more
Company replied
As a senior technophobe, I needed help setting up and transferring things to a newer phone. Conor in Camberley went above and beyond to assist me with this. I have always had great customer service fr... See more
Company replied
Company details
About Three UK - 3Store Camberley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 9 Prince Of Wales Walk, Camberley, GU15 3SJ, Surrey, South, United Kingdom
- 01276462822
4.8
Excellent
44 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Camberley branch
I went into the camberley branch today and was met by a lovely chap by the name of Conor, he went through all my problems getting into the app and how to pay my contract through the app since I’m still new to phones
He was amazing from start to finish these things take awhile due to my struggles of hearing he was very patient with me and made the time fly only felt like 20 minutes in the store will definitely recommend anyone to get the experience I experienced today thank you Conor
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Thank you for highlighting the excellent support you received from Conor in our Camberley branch. Feedback like yours, Brandon, inspires us to keep making technology feel simple and accessible for everyone. We appreciate your recommendation and your recognition of the great work. -Ashifa
Quick Service
The staff was amazing and quick! Beenish was extremely professional and I left satisfied
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Kayla, this is such a vibe! Beenish really came through with the fast, professional service 🚀✨ So glad you left feeling satisfied! -Ayesha
Bee was ever so helpful today
Bee was ever so helpful today, she explained the process of changing contracts thoroughly and made sure she went through each and every step clearly with me
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hi Shagana, it is great to hear about your visit. We are glad Bee was able to guide you through your new agreement with such clarity. It is important to us that everything is explained well, and we appreciate you sharing your experience today. -Kishan
Reply from Three UK - 3Store Camberley
Woohoo 🎉 Delighted to hear you had such a positive and supportive experience 🚀 Your glowing 5 ⭐ review made our day, Robert. -Arvind
I was served by omar :)
I was served by Omar and Raj. Omar was very knowledgeable and gave me a great deal. While serving me he help and had giving training to Raj, which was nice to see.
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Thank you for sharing this, Saba! We’re glad to hear that Omar offered excellent guidance and that Raj was able to learn alongside him. Enjoy the rest of your day! -Afaq
Conor and Sam were great help!
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hi Blair. It’s clear Conor and Sam made a real difference by providing the kind of support that leaves a lasting impression. Thank you for sharing this! ☺️ -Prabhjeet
Thank you Omar
Omar was really helpful explained everything clearly and made sure I left the store with everything I came in for. Thank you very much!
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hey Ryan, that’s superb! We’re glad that Omar handled everything with ease. Thank you for sharing this wonderful 5⭐ review! -Veronica
Reply from Three UK - 3Store Camberley
Thanks for the lovely feedback, Louis! 😊 We’re pleased to hear our employee provided excellent support. 🌟 -Veronica
Bee was amazing with us today extremely…
Bee was amazing with us today extremely helpful and informative without over complicating so we could still follow along
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hey Jade, that’s wonderful! We’re so glad Bee made everything seamless for you. Thank you for the amazing 5⭐ review! -Veronica
Staff they are very king and helpful
Staff they are very king and helpful
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hey Delia, that's marvelous! 🌸 We’re so glad you marked your happiness with a brilliant 5 ⭐ -Ashifa
Lauren was an absolue pleasure
Lauren was an absolue pleasure. She dealt with my phone issues like a pro and left the store a happy customer !!!
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hey Veronique. We're really pleased to hear Lauren was able to step in and get things sorted for you. Thank you for this lovely 5 ⭐ review! -Prabhjeet
Friendly face
Friendly face, dealt withLauren, pleasant personality, easy to deal with.
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Camberley
Hi Geoff, thanks for sharing your experience. We’re delighted Lauren provided you with excellent service. -Shivam
I’ve had a good customer service and really nice experience visiting three.
I’ve had a good experience with this company so far.Their plans are affordable and easy to manage, and customer service has been helpful when needed. Ahyan, one of the employees he gave all his best and helped us sort out and manage our contracts. It made us really easy and comfortable.
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Camberley
“Thank you for sharing such wonderful feedback 🌟. We’re thrilled your experience has been so smooth, and it’s fantastic to know Ahyan gave his best to make things easy and comfortable for you 🌈. He made your visit truly unforgettable, all celebrated with a brilliant 5 ⭐ -Ashifa
Reply from Three UK - 3Store Camberley
Hey Theresa, that’s brilliant! We’re so glad that everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Efficient straightforward and friendly…
Efficient straightforward and friendly service
December 30, 2025
Unprompted review
Reply from Three UK - 3Store Camberley
Hello Claire, we appreciate your 5 ⭐ review. It’s wonderful to know you had a great experience. Wishing you an amazing New Year ✨ -Arvind
Dan was so helpful
Dan was so helpful, he didn’t judge he simply helped me sort out everything so smoothly.
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Camberley
Thanks for your 5 ⭐ review, Gurung, and it's lovely to hear that you enjoyed great customer service from Dan. We appreciate you taking the time to share this with us 🎊. -Michael
Excellent easy service
Very easy to sort new phone, Lauren and Sam we’re particularly helpful
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Camberley
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Customer services was great talking…
Customer services was great talking with agent was very informative and reliable she explains throughly and was very nice 😊
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Camberley
Glad to hear it, Natasia! Thanks for taking the time to share your positive experience in one of our stores 😊 -Jade
Dan the assistant manager was very…
Dan the assistant manager was very helpful friendly 😊 best threee store in uk i vist
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Camberley
Thanks for your feedback, Mamta, and it's lovely to hear that you enjoyed great customer service from Dan during your store visit. We appreciate you taking the time to share this with us. -Michael
Beenish was super helpful and…
Beenish was super helpful and informative during my consultation, she helped me choose the right device for me and gave me detailed comparisons between handsets 😊
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Camberley
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.