Three UK - 3Store Camden Reviews 

200
TrustScore 5 out of 5

4.9

135 Camden High Street, NW1 7JR Camden, London, GB


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Rated 5 out of 5 stars

Both Gabriella & Adijana were simply the best! Very professional & helpful. They both answered my query. Gabriella did a superb job We shall be popping in again next week.

Company replied

Rated 5 out of 5 stars

Samiha was exceptional! Super patient and helpful, thank you so much for your service and answering all my questions :)

Company replied

Rated 5 out of 5 stars

Excellent customer service by Gabriella. She helped me with several complicated steps in setting up a new phone with my old number but with an e SIM. She also took the time to explain each step.

Company replied

Rated 5 out of 5 stars

Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Camden

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 135 Camden High Street, NW1 7JR, Camden, London, United Kingdom

  • 02074857578

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

31,241 reviews in the last 12 months

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Rated 5 out of 5 stars

Ozair was helpful throughout the…

Ozair was helpful throughout the Discovery session today. Helped me with my new phone.

June 24, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you so much, Andrea! 💖✨ We’re delighted to hear Ozair supported you throughout your Discovery session and helped you get comfortable with your new phone 😊🌸
—Three Social Media Team

Rated 5 out of 5 stars

Great and fast experience

June 23, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Robby, that’s great to hear. We’re really glad everything was handled quickly and smoothly for you. Thanks for sharing your experience with us.
VodafoneThree Social Media Team

Rated 5 out of 5 stars

Excellent customer service by…

Excellent customer service by Gabriella. She helped me with several complicated steps in setting up a new phone with my old number but with an e SIM. She also took the time to explain each step.

June 23, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi there. What a sweet 5 star rating. Gabriella is truly exceptional, and we’re so happy to hear she made everything right for you. Thank you for sharing your lovely feedback. — Three Social Media Team

Rated 5 out of 5 stars

Very polite and kind

Very polite and kind

June 19, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Lovely, Hassan! We absolutely love hearing this. We’re so glad you received the best support from us, and we can’t wait to welcome you back soon! 😉 -Kashish

Rated 5 out of 5 stars

Ozzie wasVery happy with the services I…

Ozzie wasVery happy with the services I have received today helpful friendly

June 11, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Mary! 🎊 That’s amazing to hear! Big kudos to Ozzie for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet

Rated 5 out of 5 stars

Ozair was fantastic

Ozair was fantastic

June 10, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Wow! 🎉 Amazing, Jackie! It’s great to know that Ozair was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Prabhjeet

Rated 5 out of 5 stars

Great assistance from Gabriella who is…

Great assistance from Gabriella who is in training but patient and helpful

June 10, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Liz, it’s good to hear Gabriella created a calm and helpful experience, especially while learning and developing in the role. -Suhaas

Rated 5 out of 5 stars

Ozair was the best at helping me…

Ozair was the best at helping me today!! I don't know what I would do without him

June 10, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Jose, we’re delighted to know Ozair gave you exactly the help you needed today. It’s always great to hear when our team makes things easier. -Ayesha

Rated 5 out of 5 stars

The staff member Gabriella was very…

The staff member Gabriella was very nice and explained me everything about the offer and device.She took care of the full registration for me and made everything very easy for me. Great customer service

June 9, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Angelica, thank you so much for the ⭐⭐⭐⭐⭐ feedback! We’re really glad to hear that Gabriella explained everything clearly, handled the full registration for you, and made the whole process easy. That’s exactly the level of service we aim to deliver every time. We’ll be sure to pass your kind words on to her! -Ayesha

Rated 5 out of 5 stars

Kylah was very helpful and proffessional

Kylah was very helpful and proffessional and i wouldnt hesistate to recommend her

June 9, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi John, it’s fantastic to hear how Kylah made you feel comfortable and supported in making the right decision. Your recommendation truly means a lot to us. 🥰 -Neha

Rated 5 out of 5 stars

Gabriella was so helpful with my…

Gabriella was so helpful with my service today. 5 stars

June 6, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Aisling, thank you for your glowing review. It’s wonderful to hear Gabriella provided such excellent support. Wishing you a fantastic day. 😊 -Prabhjeet

Rated 5 out of 5 stars

I love the sarvice he is good to…

I love the sarvice he is good to explaying brian the best thanks for your sevice

June 5, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Selam, it’s good to know Brian took the time to explain everything clearly and made things easier for you to understand. -Suhaas

Rated 5 out of 5 stars

One of the best customer services I…

One of the best customer services I have ever received. Polite and informative. Ozair was a big help.

June 1, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Phil! We're thrilled to hear you had a great experience with Ozair. Thank you for the review! 😊 -Veronica

Rated 5 out of 5 stars

Ozair was very helpful today !

May 30, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Goran. Thank you so much for taking the time to share this, as it is fantastic to hear that Ozair provided such brilliant and helpful support during your interaction today. -Shivam

Rated 5 out of 5 stars

Gabriella was excellent in resolving my…

Gabriella was excellent in resolving my query - great service!

May 30, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Patrick. Thank you so much for taking the time to share this, as it is fantastic to hear that Gabriella provided such excellent service and got everything resolved perfectly for you. -Shivam

Rated 5 out of 5 stars

Kylah was amazing she was very helpful…

Kylah was amazing she was very helpful and made sure my new phone was set up correctly! 5 stars

May 26, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi there, thanks for sharing this — it’s great to hear Kylah took such good care of you and made sure everything was set up just right. We really appreciate the shout‑out. -Shivam

Rated 5 out of 5 stars

Ozair was very helpful

Ozair was very helpful. Fast service

May 23, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hello Gem, it’s great to hear Ozair was able to assist you so efficiently during your visit. Quick and attentive support can really make all the difference. -Shivam

Rated 5 out of 5 stars

Three store camden

I visited the three store on camden today to get a home broadband connection. Gabriela was super helpful and walked me through the whole process with ease. In less then 10 mins i was walking away with my home broadband connection. If all new connections were this seamless it would be amazing. Kudos to the guys in store for a stupendous job

May 18, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

This review truly made our day. We’re so happy that Gabriela was super helpful and got your broadband sorted so quickly. Seamless experiences like yours are what we strive for. Big kudos to the Camden store team! -Ayesha

Rated 5 out of 5 stars

Ozair, Camden

Ozair was so helpful and patient setting up my new phone and transferring contacts etc. Has made things a lot easier.

May 18, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you for sharing this feedback, Christine! 🌟 It’s great to hear that Ozair supported you and got everything sorted. -Veronica

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