Three UK - 3Store Camden Reviews 

200
TrustScore 5 out of 5

4.9

135 Camden High Street, NW1 7JR Camden, London, GB


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Rated 5 out of 5 stars

Both Gabriella & Adijana were simply the best! Very professional & helpful. They both answered my query. Gabriella did a superb job We shall be popping in again next week.

Company replied

Rated 5 out of 5 stars

Samiha was exceptional! Super patient and helpful, thank you so much for your service and answering all my questions :)

Company replied

Rated 5 out of 5 stars

Excellent customer service by Gabriella. She helped me with several complicated steps in setting up a new phone with my old number but with an e SIM. She also took the time to explain each step.

Company replied

Rated 5 out of 5 stars

Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Camden

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 135 Camden High Street, NW1 7JR, Camden, London, United Kingdom

  • 02074857578

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

31,584 reviews in the last 12 months

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Rated 5 out of 5 stars

Ozair was brilliant!!

April 19, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey James, thank you for your glowing review. It's wonderful to hear Ozair provided such excellent support. Wishing you a fantastic day. 😊 -Prabhjeet

Rated 5 out of 5 stars

Tanzia was very helpful in helping me…

Tanzia was very helpful in helping me with my sim and setting up my phone. So kind

April 19, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Eleanor, it’s great to hear you had such a positive experience! Tanzia is a star, and we’re thrilled she could make your setup easy and stress-free. Thanks for sharing the love! -Shivam

Rated 5 out of 5 stars

Tanzia helped me today and had good…

Tanzia helped me today and had good customer service

April 17, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Vaisakh! Our team provided such wonderful assistance during this afternoon's session. Tanzia was incredibly supportive throughout your interaction. -Kishan

Rated 5 out of 5 stars

Really good customer from Tanzia.

Really good customer from Tanzia.

April 17, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Glad to hear that Tanzia was able to give you such an awesome experience 😊 Thanks for taking the time to share this with us, Mixalis ❤️ -Arvind

Rated 5 out of 5 stars

Nurul was great

Nurul was great, he really went above and beyond to help me and get my new phone sorted very quickly!
Amazing customer service xx

April 16, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Alessandra. Woohoo! 🎉 Amazing! Great to know that Nurul was super helpful to you, thank you so much for trusting and choosing us. We're always happy to help 😄 -Kashish

Rated 5 out of 5 stars

Was helped my Ariana and she was a good…

Was helped my Ariana and she was a good help and very friendly. Will definitely come again for help because was good service in camden

April 15, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Huge thanks, Sanit. It’s great to hear Ariana made the whole process simple and friendly from start to finish. 🥰 -Ayesha

Rated 5 out of 5 stars

Gabriella and Ayan helped me quickly to…

Gabriella and Ayan helped me quickly to resolve my SIM card issue.

April 14, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Lazarus! It is great to hear that Gabriella and Ayan were able to get your SIM working again so quickly. We are happy the team could help you find a fast fix! 🌟 -Kishan

Rated 5 out of 5 stars

Tanzia helped me today and she was so…

Tanzia helped me today and she was so quick and lovely girl . I will come Bck for her service again

April 13, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

It’s wonderful hearing Tanzia provided such prompt and pleasant care. We’re thrilled you enjoyed the interaction and look forward to welcoming you back soon! -Suhaas

Rated 5 out of 5 stars

Great service from Tanzia in camden…

Great service from Tanzia in camden town store, superhelpful with my esim.
She is a lovely lady.

April 10, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Woohoo 🎉 Flavs, your words light up our day! We’re glad Tanzia at our Camden Town store offered clear, steady help with your eSIM and left such a bright impression 💎 -Arvind

Rated 5 out of 5 stars

10/10 Experience!!!

Came into the Camden High street store, had never purchased a phone before, and was a bit apprehensive.. Nurul, eased my anxiety and I walked away with a branr new SE26 phone...

10/10 service will definitely be returning

April 9, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you, Kyle, for the incredible 10/10 shout‑out 😊 We’re glad that Nurul at our Camden High Street store offered calm, steady guidance during your first‑phone moment and helped turn a nervous start into a smooth experience. Enjoy your new device 💙 -Arvind

Rated 5 out of 5 stars

Excellent customer service and helpful…

Excellent customer service and helpful staff member tanzia.

March 26, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Wow, Abdirahman! We’re absolutely thrilled to hear that Tanzia made your experience so smooth. Thank you for taking the time to share such an incredible 5 ⭐ review. -Afaq

Rated 5 out of 5 stars

Vinny was very helpful

March 25, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Amparo, thank you for such an amazing review. Vinny’s dedication truly made a difference. Enjoy the rest of your day! -Afaq

Rated 5 out of 5 stars

Tanzia served me today and spent a lot…

Tanzia served me today and spent a lot of time sorting out the problem to do with my phone. She was very knowledgeable and professional and took a lot of time and trouble to deal with the issue.

March 24, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Boom 💥 Helen, reviews like yours truly make our day. It’s fantastic to hear that Tanzia put so much effort into resolving those device glitches and shared such expert guidance. Here’s to great things ahead 🥰 -Arvind

Rated 5 out of 5 stars

Tanzia service was amazing my phone has…

Tanzia service was amazing my phone has not been having network for over a week. Been to another store in Dalston and online chat have not been able to help. But as soon as I go it she was able to sort out the issue straight away and got my line working again. Very helpful

March 24, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Alero, we’re thrilled Tanzia could resolve your issue so quickly. Thank you so much for the 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

I was overwhelmed about the help and…

I was overwhelmed about the help and Explanation I had from Tanzia

March 24, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hello Isaac,

Thanks a ton for your review! It’s wonderful to know Tanzia gave her best, and we hope you have a fantastic day 🤗. -Kashish

Rated 5 out of 5 stars

Tanzia good service

Tanzia good service

March 24, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Amazing, Giggs! We’re glad to hear that Tanzia provided such a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

tanzia Helped me throughout every…

tanzia Helped me throughout every single ounce of time. Was very helpful, would recommend to come and go to her

March 17, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Euro, your message has truly brightened our day. Hearing how attentively Tanzia guided you and how strongly her support stood out means the world to us. We deeply appreciate you taking the time to share such outstanding recognition. -Manavata

Rated 5 out of 5 stars

Ariyana helped me transfer my number…

Ariyana helped me transfer my number and was very helpful. Good experience and service. Happy with the outcome

March 14, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Nareshkumar, this is fantastic! 🎉 We’re glad Ariyana made the whole process simple and guided you with patience and care. Wishing you many smooth and enjoyable moments ahead. -Ayesha

Rated 5 out of 5 stars

Customer experience was dealt with…

Customer experience was dealt with Tanzia. She was so lovely and kind to me. Always excellent customer service in this store

March 13, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you so much for sharing your experience with Tanzia, Dominga. We’re thrilled by your kind words and truly appreciate the 5 star review. It’s wonderful to know our team made such a positive impression. 🤗 -Kashish

Rated 5 out of 5 stars

I was served by tanzia and she was so…

I was served by tanzia and she was so helpful cheerful and lovely .

March 12, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Aazam, thank you for such a glowing review! It brings us so much joy to hear that Tanzia was able to bring a smile to your face and make your experience so memorable. -Manavata

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