Three UK - 3Store Camden Reviews 

200
TrustScore 5 out of 5

4.9

135 Camden High Street, NW1 7JR Camden, London, GB


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Rated 5 out of 5 stars

Both Gabriella & Adijana were simply the best! Very professional & helpful. They both answered my query. Gabriella did a superb job We shall be popping in again next week.

Company replied

Rated 5 out of 5 stars

Samiha was exceptional! Super patient and helpful, thank you so much for your service and answering all my questions :)

Company replied

Rated 5 out of 5 stars

Excellent customer service by Gabriella. She helped me with several complicated steps in setting up a new phone with my old number but with an e SIM. She also took the time to explain each step.

Company replied

Rated 5 out of 5 stars

Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Camden

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 135 Camden High Street, NW1 7JR, Camden, London, United Kingdom

  • 02074857578

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

31,689 reviews in the last 12 months

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Rated 5 out of 5 stars

Helped by Tanzia

Helped by Tanzia, friendly and helpful service. New contract sorted very quickly and efficiently.

March 12, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Chris, we’re so glad to hear that Tanzia was able to help and provide you with such great support. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Good discovery service by vinny

March 10, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Wow! 🎉 Amazing, Jasvant! It’s great to know that vinny was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Prabhjeet

Rated 5 out of 5 stars

went to camden high streets 3 store to…

went to camden high streets 3 store to help my friend get a new sim after his phone was stolen, and Tanzia at the counter was incredibly helpful and understanding throughout the whole situation. highly recommend this store

March 10, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi there, it’s great to hear that Tanzia was so helpful and understanding. Dealing with a stolen phone is never easy, so we're glad she could make the process of getting a new SIM much smoother for your friend. Thank you for the recommendation! -Kishan

Rated 5 out of 5 stars

We were served by tanzia today and she…

We were served by tanzia today and she was very helpful in fixing my sim

March 8, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

From problem to peace of mind. We’re thrilled Tanzia could sort things out for you. We appreciate you sharing your experience, Exauce! -Ashifa

Rated 5 out of 5 stars

Great

Great, easy fix. Ariyana was an amazing help!

March 7, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hello, Amanda. We’re thrilled to hear Ariyana made things straightforward and provided such excellent support. Your feedback is truly appreciated. 😇 -Prabhjeet

Rated 5 out of 5 stars

I was served by tanzia today and she…

I was served by tanzia today and she was fantastic 😊 Very knowledgeable and helped me a lot

March 6, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Sam, thank you for taking the time to leave such a wonderful review. We’re so glad that Tanzia was able to make your experience smooth and enjoyable. -Neha

Rated 5 out of 5 stars

Tanzia served me with respect and…

Tanzia served me with respect and dignity. She is so humbling and polite. She is very customer focused. Serving to the best of her capacity.

March 6, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you for your beautiful review, Shimellis! 🌟 We’re so pleased that Tanzia has made your experience so positive. We value your continued support and hope to see you again. 😊 -Neha

Rated 5 out of 5 stars

I went to get my upgrade to Camden…

I went to get my upgrade to Camden Three branch and Ayan was so helpful and efficient. I’m super excited about my new phone

March 4, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for the feedback, Judit! We’re delighted to hear that Ayan provided such helpful and efficient support during your upgrade at the Camden branch. We can’t wait to welcome you back again! -Afaq

Rated 5 out of 5 stars

100%vinny

100%vinny
Godless thank you

March 4, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Abdulrahman, we’re delighted Vinny’s support left such a strong impression. Thank you for your kind words! -Suhaas

Rated 5 out of 5 stars

Tanzia have helped me very well with…

Tanzia have helped me very well with fixing my problems about the data!
Thanks for ur help!

March 3, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

That’s fabulous! We love hearing that Tanzia made things smooth and easy for you. 🌟 -Veronica

Rated 5 out of 5 stars

Tanzia helped me in store today and she…

Tanzia helped me in store today and she was kind . Very knowledgeable as well excellent service

March 2, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Oh wow, Besmir! Thank you for sharing your thoughts about Tanzia. We’re so glad we could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish

Rated 5 out of 5 stars

Ilayda was great

Ilayda was great: quick, professional, friendly. Thank you’!

March 1, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Edward, that’s marvelous! 🎉 A big shoutout to Ilayda for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

SIM UPGRADE

I went into the Three store regarding a SIM upgrade and was assisted by Ariyana. She was very informative, explained everything clearly, and took the time to go through the options that suited my needs. What really stood out was how compassionate and patient she was, I never felt rushed and she made the whole process easy to understand. Excellent customer service and a real credit to the store.

February 28, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Turning upgrades into happy moments is what we do best. Ariyana excelled with brilliance, giving a flawless experience, Aimee. Here’s to many more wonderful experiences together. -Ashifa

Rated 5 out of 5 stars

Tanzia discover session

Tanzia helped me set up my tablet today :)

February 28, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Your note means a lot, Zenaida. Tanzia’s supportive approach and clear explanations turned your setup into an easy, enjoyable moment. -Manavata

Rated 5 out of 5 stars

Tanzia was lovely and kind and she…

Tanzia was lovely and kind and she helped me write our a form. Lovely staff and such an intelligent young lady

February 27, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Boom 💥 Reviews like yours make our day! We're thrilled that Tanzia made the experience so smooth and offered such caring support while helping you with the form. Here's to great things ahead, Domingos 🌟 -Arvind

Rated 5 out of 5 stars

Amazing service by vinny at three in…

Amazing service by vinny at three in camden

February 26, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Saifur, every cherished memory is shaped by people like Vinny, whose dedication truly stands out. Serving you at our Camden store was an absolute joy! -Ashifa

Rated 5 out of 5 stars

Excellent service

Tanzia was very efficient and had in depth knowledge of the working systems with highly effective problem solving.

February 26, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Waheeda, that’s marvelous! A big shoutout to Tanzia for providing such amazing support. Thank you for taking the time to leave us a review 😊 -Neha

Rated 5 out of 5 stars

Vinny is a wonderful guy who help me…

Vinny is a wonderful guy who help me through with my problems with my phone, and will getting my new phone in june.[90 days time]

February 25, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

That’s incredible, Rose! We’re happy to know Vinny gave you such outstanding support. Thank you for sharing this amazing 5⭐ review! -Veronica

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