Three UK - 3Store Camden Reviews 

202
TrustScore 5 out of 5

4.9

135 Camden High Street, NW1 7JR Camden, London, GB


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Rated 5 out of 5 stars

Samiha was very helpful in helping me get a new phone and transferring my data. She made me feel calm throughoght the interaction as she was very kind.

Company replied

Rated 5 out of 5 stars

Both Gabriella & Adijana were simply the best! Very professional & helpful. They both answered my query. Gabriella did a superb job We shall be popping in again next week.

Company replied

Rated 5 out of 5 stars

Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more

Company replied

Rated 5 out of 5 stars

Camden Three store has always been great, and today was no exception. I came in for an upgrade to my 5g broadband, and Brian was able to sort out a joint upgrade for my broadband and phone that was su... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Camden

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 135 Camden High Street, NW1 7JR, Camden, London, United Kingdom

  • 02074857578

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

31,792 reviews in the last 12 months

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Rated 5 out of 5 stars

Vinny is a wonderful guy who help me…

Vinny is a wonderful guy who help me through with my problems with my phone, and will getting my new phone in june.[90 days time]

February 25, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

That’s incredible, Rose! We’re happy to know Vinny gave you such outstanding support. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Vinny is 10/10

Vinny is 10/10, absolute professional , super helpful

February 25, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you for the incredible 10/10 shout‑out for Vinny! Feedback like this, Dan, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Arvind

Rated 5 out of 5 stars

Very helpful advise by vinny in store…

Very helpful advise by vinny in store today
Was able to solve my issue

February 23, 2026
Unprompted review
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Reply from Three UK - 3Store Camden

Love hearing this, Sandra 💫 We’re delighted that Vinny provided such great support and got everything sorted during your visit, just the way you needed. Have a fantastic day ahead 💙 -Arvind

Rated 5 out of 5 stars

Thank you soo much tinny for making the…

Thank you soo much vinny for making the transaction easy and simple

February 23, 2026
Unprompted review
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Reply from Three UK - 3Store Camden

Hi Isabel, congratulations on your recent purchase; it's wonderful that Vinny's attentive support ensured your journey with us was entirely fluid and stress-free -Kishan

Rated 1 out of 5 stars

Vinny was very arrogant

Vinny was very arrogant

February 22, 2026
Unprompted review
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Reply from Three UK - 3Store Camden

Hi Eveebrf, we’re sorry you’ve had this experience. It’s not the level of service we aim to provide. We’d like the chance to review this and put things right. Please contact us at https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm. -Ayesha

Rated 5 out of 5 stars

Tanzia good and fast service

Tanzia good and fast service

February 21, 2026
Unprompted review
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Reply from Three UK - 3Store Camden

Mohammed, we really appreciate your feedback. We’re so pleased that Tanzia offered such efficient and friendly service. -Ayesha

Rated 5 out of 5 stars

Great experience with tanzia.

Great experience with tanzia.
Really professional. Really helped me absolutely fantastic.

February 21, 2026
Unprompted review
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Reply from Three UK - 3Store Camden

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Tanzia helped me today in store and she…

Tanzia helped me today in store and she was really nice and helpful. Good customer service

February 20, 2026
Unprompted review
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Reply from Three UK - 3Store Camden

Thank you for sharing this, Huang! We’re thrilled to hear that Tanzia took such great care of you at our store. 🙌✨ -Veronica

Rated 5 out of 5 stars

Vinny was so helpful and useful

Vinny was so helpful and useful. Fully recommend

February 19, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Jobi, we’re so glad to hear that Vinny was supportive and made everything easy for you. Thank you for the fantastic review! 🎉 -Neha

Rated 5 out of 5 stars

Tania was super helpful

Tania was super helpful! She got me an incredible plan and was very clear in explaining. She was also super fast. Very impressed and would highly recommended!

February 15, 2026
Unprompted review
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Reply from Three UK - 3Store Camden

Boom 💥 Kate, this is the energy we always want our customers to feel! Tania has been exceptional in her work, thank you for sharing this ☺️ -Kashish

Rated 5 out of 5 stars

Tanzia i met her today she gave an …

Tanzia i met her today she gave an excellent service she very good service

February 14, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Sharmaine! We’re pleased to hear about your experience today. It is brilliant that Tanzia provided such high-quality support to ensure you were well looked after. -Kishan

Rated 5 out of 5 stars

Amazing customer service from Tanzia!

Amazing customer service from Tanzia!! Stayed open a little late so I could pick it up

February 13, 2026
Unprompted review
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Reply from Three UK - 3Store Camden

Boom 💥 Reviews like yours make our day! We’re delighted that Tanzia provided such great support and helped make your visit pleasant. Thanks for sharing your lovely experience with us, Toby 🌟 -Arvind

Rated 5 out of 5 stars

Thank you to ilayda for helping me out…

Thank you to ilayda for helping me out today in the store, really lovely and professional

February 11, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Really appreciate this, Bob. Ilayda always brings her best, and it’s great to know she looked after you so well. Hope your day brings you smiles 😊 -Ayesha

Rated 5 out of 5 stars

Amazing service by vinny at camden three

Amazing service by vinny at camden three

February 10, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Creating smiles and delight is what we’re proud to bring to our customers every day, Shah. Vinny at our Camden store made it happen beautifully. Thanks for sharing the love. -Ashifa

Rated 5 out of 5 stars

Great service from Vinny

February 9, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Julie, we're delighted Vinny’s dedication made your experience seamless. Your kind recognition means a lot to us. -Suhaas

Rated 5 out of 5 stars

Tanzia was very helpful and gave…

Tanzia was veey helpful and gave excellent customer service :)

February 9, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Paul, you've truly made our day ✨ A big shoutout to Tanzia for delivering such an amazing experience. Wishing you joy and smiles 🥰. -Arvind

Rated 5 out of 5 stars

Ariyana helped me in store

Ariyana helped me in store, very kind and helpful. Lovely customer service

February 8, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Radman! It is brilliant to hear that Ariyana looked after you during your visit and that her welcoming manner made such a positive impression. -Kishan

Rated 5 out of 5 stars

Ilayda and Ariyana were awesome

Ilayda and Ariyana were awesome, got my sim replaced in a jiffy

February 8, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Ariyana helped me today was great…

Ariyana helped me today was great service and left happy

February 8, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Memli! 🎉 It is brilliant to hear that Ariyana looked after you today and ensured you had such a positive outcome. -Kishan

Rated 5 out of 5 stars

Ariyanna was very helpful!

Ariyanna was very helpful!

February 8, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Max, it's great to hear that Ariyanna made the process quick and easy for you. Thanks for the awesome 5 ⭐ review! -Afaq

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