Three UK - 3Store Camden Reviews 

202
TrustScore 5 out of 5

4.9

135 Camden High Street, NW1 7JR Camden, London, GB


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Rated 5 out of 5 stars

Samiha was very helpful in helping me get a new phone and transferring my data. She made me feel calm throughoght the interaction as she was very kind.

Company replied

Rated 5 out of 5 stars

Both Gabriella & Adijana were simply the best! Very professional & helpful. They both answered my query. Gabriella did a superb job We shall be popping in again next week.

Company replied

Rated 5 out of 5 stars

Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more

Company replied

Rated 5 out of 5 stars

Camden Three store has always been great, and today was no exception. I came in for an upgrade to my 5g broadband, and Brian was able to sort out a joint upgrade for my broadband and phone that was su... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Camden

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 135 Camden High Street, NW1 7JR, Camden, London, United Kingdom

  • 02074857578

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

31,792 reviews in the last 12 months

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Rated 5 out of 5 stars

Ilayda was super helpful and made it so…

Ilayda was super helpful and made it so easy to get broadband !!!

February 6, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for this fantastic review, Luke! We’re thrilled to hear Ilayda provided excellent support and helped you get the broadband. -Neha

Rated 5 out of 5 stars

Tanzia helped me today in store and she…

Tanzia helped me today in store and she was absolutely brilliant! She was so helpful and nice and she explained everything to me thoroughly. 10/10 customer service

February 6, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Wow, Atikur! It feels incredible to know Tanzia at our store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha

Rated 5 out of 5 stars

Thank you for the help ilayda you have…

Thank you for the help ilayda you have been amazing setting up my new sim and helping me with additional enquiries on my handset . She discussed the discovery session also with me and I am very happy with the overall service . She was amazing today and laughing with me.

February 5, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Amazing feedback, Teku 🙌. We’re glad Ilayda could set up your SIM, help with your handset enquiries, and make the whole experience fun too 😄. Thanks again for sharing your experience — it really means a lot! -Shivam

Rated 5 out of 5 stars

Llayda

Llayda was excellent with her customer service

February 5, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Rushna! It’s wonderful to hear that Llayda was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha

Rated 5 out of 5 stars

Ilayda was very helpful because I do…

Ilayda was very helpful because I do not understand the complexity of the changing systems. She was very patient and went through all the questions so that I was able to understand what was required.

February 3, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you for the wonderful feedback, Margot! It’s fantastic to hear Ilayda supported you so well and made the process feel smooth. 😊✨ -Veronica

Rated 5 out of 5 stars

Tanzia helped me today in store

Tanzia helped me today in store. She was helpful.

February 3, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

🎉 Thanks for sharing your experience, Fowzi! We’re glad Tanzia’s help stood out and made everything easy for you. -Shivam

Rated 5 out of 5 stars

I was served by Tanzia

I was served byvTanzia. Excellent customer service. Thank you for your patience.

February 2, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Tanzia

Tanzia helped me top up my phone today and she was helpful.

February 2, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey there, it’s great to hear that Tanzia made the process quick and easy for you. Thanks for the awesome 5 ⭐ review! -Afaq

Rated 5 out of 5 stars

Very good service

Tanzia was very helpful. Straightforward process, made easy.

January 31, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

YAY 🎉 Kieran, we love hearing this 🌟 Delighted to know Tanzia ensured everything went seamlessly. Enjoy the rest of your day 😊 -Arvind

Rated 5 out of 5 stars

Great customer service

We went in to get a sim only plan and Tanzia took care of us so well. She was very polite and very friendly. We left the shop feeling very happy with the treatment we got. Thanks Tanzia x

January 31, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Great customer service

The customer advisor, Ariyana was very helpful and walked through the mobile carrier switching process. The customer service is very good.

January 30, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

We’re happy to know this, Jack! Ariyana’s support gave you a smooth experience from start to finish. We hope to see you again soon! 😇 -Ayesha

Rated 5 out of 5 stars

Really happy with my customer service

Really happy with my customer service, at theee store Camden, was very happy thanks again

January 30, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Elle, thanks for sharing your experience 😊. We’re delighted the Camden team could make your visit such a positive one. -Shivam

Rated 5 out of 5 stars

Excellent service

Walked into the Camden store and was greeted by Ariyana. She was polite, professional, and made us feel very welcome. We had an issue with our device and SIM, and she resolved it straight away. Excellent customer service.

January 24, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Imy, it is good to know you had a positive visit to our Camden store. We are glad Ariyana was able to get those issues resolved for you immediately and that you had a pleasant experience with us. -Kishan

Rated 5 out of 5 stars

Tanzia helped me upgrade my sim today

Tanzia helped me upgrade my sim today. She was helpful.

January 30, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Yuksel, we're glad to hear that Tanzia supported you well and helped you secure a deal that met your expectations. Wishing you a wonderful day! -Afaq

Rated 5 out of 5 stars

I came to the shop this morning and I…

I came to the shop this morning and I met lovely lady Tanzia, she really helped me with everything,it was smooth and efficient thank you very much

January 30, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Boom 💥 Reviews like yours truly make our day. We’re so glad to hear that Tanzia provided such attentive and efficient support during your visit. Here’s to great things ahead, Isaac 💙 -Arvind

Rated 5 out of 5 stars

The service by vinny was wonderful

The service by vinny was wonderful

January 29, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hello Nick! We’re super happy to hear that Vinny gave the support you needed. Thank you for taking the time to share such lovely feedback. -Suhaas

Rated 5 out of 5 stars

Vinny was helpful and knowledgeable

Vinny was helpful and knowledgeable

January 29, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

We’re thrilled to hear that Vinny provided such excellent support and care that made your visit special, Norma. We truly value your feedback. -Manavata

Rated 5 out of 5 stars

Great service by Ilayda!

January 27, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

That’s fantastic, Ameer! 🎉 It feels amazing to know Ilayda was able to sort everything and make the experience smooth. Thank you for taking the time to leave a 5 ⭐ review! -Afaq

Rated 5 out of 5 stars

Tanzia helped me with getting 2…

Tanzia helped me with getting 2 business contracts today. She was very helpful.

January 29, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Victor, we're glad to hear that Tanzia supported you well and helped you secure a deal that met your expectations. We appreciate you taking the time to share your experience. -Afaq

Rated 5 out of 5 stars

Needed help with a sim which I can…

Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions without me needing to probe. Eg. Do u want a spend cap etc - considering my last providers bill was daylight robbery - so really appreciated her help and her setting up the eSIM for me.

Thank you x

January 28, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you so much for sharing this Tori! We’re delighted to hear that Tanzia made everything easy to follow and supported you throughout the process. ✨ -Veronica

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