Samiha was very helpful in helping me get a new phone and transferring my data. She made me feel calm throughoght the interaction as she was very kind.
Company replied
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Samiha was very helpful in helping me get a new phone and transferring my data. She made me feel calm throughoght the interaction as she was very kind.
Company replied
Both Gabriella & Adijana were simply the best! Very professional & helpful. They both answered my query. Gabriella did a superb job We shall be popping in again next week.
Company replied
Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more
Company replied
Camden Three store has always been great, and today was no exception. I came in for an upgrade to my 5g broadband, and Brian was able to sort out a joint upgrade for my broadband and phone that was su... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

135 Camden High Street, NW1 7JR, Camden, London, United Kingdom
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Ayan in store was great help with setting up my apps for discovery

Reply from Three UK - 3Store Camden
Vinnie and Ilayola were amazing in quickly understanding and sorting out my requirements. I purchased 2 new home broadband devices and they worked in parallel to deliver quicker.
Lovely friendly people also!
Camden Store much recommended

Reply from Three UK - 3Store Camden
Spoken to ilayda about getting a new handset she's been very helpful setting up my new device through the discovery session and I am very happy with my new phone

Reply from Three UK - 3Store Camden
Tanzia was amazing young lady . So helpful and kind and great service
10/10 customer service

Reply from Three UK - 3Store Camden
Tanzia is a very young smart lady who helped upgrade my plan and discuss many options which were suitable to my needs. She was kind and patient and explained everything very well. Very happy with her customer service

Reply from Three UK - 3Store Camden
Amazing In store experience today, shame they don’t have the phone I wanted in stock but I still received a good service and saved money by renewing my contract.
Was served by lovely Tanzia :).

Reply from Three UK - 3Store Camden
Tanzia was super helpful. I am not great with tech and IT and she was very patient, kind and explained everything very well. She helped me sort my new WiFi out as well as setting up my phone bill etc. You’re a star Tanzia xxx

Reply from Three UK - 3Store Camden
Tanzia, very polite and patient. I couldn’t ask for a better customer experience. Excellent service!

Reply from Three UK - 3Store Camden

Reply from Three UK - 3Store Camden
It was really very easy and quick thanks to three

Reply from Three UK - 3Store Camden
Tanzia was very helpful and kind. She helped set my data up.

Reply from Three UK - 3Store Camden
Tanzia helped set me up with a new sim for my WiFi device. She was fast and good service.

Reply from Three UK - 3Store Camden
Shout out to Ilayda!
I had a 10/10 experience this week at the Three store in Camden. I lost my phone while on holiday and had loads of questions so I could make an informed decision about which new phone and contract to get. The store manager (I’m so sorry I can’t remember her name) was incredibly helpful, talking me through and writing out all the options.
Ilayda supported me with everything that followed - from setting up the new phone, to helping me liaise with my previous provider, to transferring everything over - and she was amazing. So patient, professional, and just great vibes all round. I was so grateful by the end that I even asked her for a hug, lol.
I also visited other mobile network shops on the high street to compare deals, and Three came out on top for both affordability and customer service. Thanks so much to the whole team!

Reply from Three UK - 3Store Camden
Great consultation with Ilayda , fixed my issue with roaming. Very professional.

Reply from Three UK - 3Store Camden
Experience was amazing and really helpful to get me set up in England. Thank you so much

Reply from Three UK - 3Store Camden
Jlayda was friendly, knowledgeable and professional. Excellent service.

Reply from Three UK - 3Store Camden

Reply from Three UK - 3Store Camden
Tanzia was very helpful and welcoming! Great service!

Reply from Three UK - 3Store Camden
Went into the three store today for some help to get my data transferred to my new phone. Ilayda has been very helpful setting up my new device which she has done a discovery session for me.
Thank you for the help

Reply from Three UK - 3Store Camden
It's very great experience with three. Llayda explained me everything great fully. Staff are very good. Thank you so much for llayda

Reply from Three UK - 3Store Camden
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