Three UK - 3Store Camden Reviews 

201
TrustScore 5 out of 5

4.9

135 Camden High Street, NW1 7JR Camden, London, GB


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Rated 5 out of 5 stars

Samiha was very helpful in helping me get a new phone and transferring my data. She made me feel calm throughoght the interaction as she was very kind.

Company replied

Rated 5 out of 5 stars

Both Gabriella & Adijana were simply the best! Very professional & helpful. They both answered my query. Gabriella did a superb job We shall be popping in again next week.

Company replied

Rated 5 out of 5 stars

Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more

Company replied

Rated 5 out of 5 stars

Camden Three store has always been great, and today was no exception. I came in for an upgrade to my 5g broadband, and Brian was able to sort out a joint upgrade for my broadband and phone that was su... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Camden

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 135 Camden High Street, NW1 7JR, Camden, London, United Kingdom

  • 02074857578

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

31,792 reviews in the last 12 months

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Rated 5 out of 5 stars

Ayan in store was great help with…

Ayan in store was great help with setting up my apps for discovery

January 27, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Mihret, we’re overjoyed to hear that Ayan turned your day around and made everything easier. Wishing you smooth, happy moments ahead! 😊 -Ayesha

Rated 5 out of 5 stars

Vinnie and Ilayola were amazing

Vinnie and Ilayola were amazing in quickly understanding and sorting out my requirements. I purchased 2 new home broadband devices and they worked in parallel to deliver quicker.
Lovely friendly people also!
Camden Store much recommended

January 22, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

James, thank you for sharing your experience! 🌟 It’s fantastic to hear Vinnie and Ilayola provided such attentive support and ensured everything was sorted smoothly. We’re grateful for your recommendation of our Camden store. -Suhaas

Rated 5 out of 5 stars

Spoken to ilayda about getting a new…

Spoken to ilayda about getting a new handset she's been very helpful setting up my new device through the discovery session and I am very happy with my new phone

January 21, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

What a brilliant message, Harry! Ilayda absolutely smashed it, from helping you pick the perfect handset to getting everything set up smoothly. We’re so glad to hear you’re enjoying your new device! 📱💫 -Veronica

Rated 5 out of 5 stars

Tanzia was amazing young lady

Tanzia was amazing young lady . So helpful and kind and great service
10/10 customer service

January 19, 2026
Unprompted review
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Reply from Three UK - 3Store Camden

Hello Gh! 🌟 Your experience is a gift that truly makes our day. Tanzia will be overjoyed knowing her support made your visit special and earned that perfect 10/10 ✨ -Ashifa

Rated 5 out of 5 stars

Tanzia is a very young smart lady who…

Tanzia is a very young smart lady who helped upgrade my plan and discuss many options which were suitable to my needs. She was kind and patient and explained everything very well. Very happy with her customer service

January 19, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Janet! ✨ Tanzia shone with brilliance, giving you the flawless experience you deserve. She went above and beyond to secure the perfect deal, ensuring 5 ⭐ service. Thank you for your wonderful feedback 🌟 -Ashifa

Rated 5 out of 5 stars

Amazing In store experience today

Amazing In store experience today, shame they don’t have the phone I wanted in stock but I still received a good service and saved money by renewing my contract.

Was served by lovely Tanzia :).

January 17, 2026
Unprompted review
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Reply from Three UK - 3Store Camden

Aw Sammi! We absolutely love hearing this. A huge shout out to Tanzia for being so helpful! Thank you for this lovely 5 ⭐ review! -Kashish

Rated 5 out of 5 stars

Tanzia was super helpful

Tanzia was super helpful. I am not great with tech and IT and she was very patient, kind and explained everything very well. She helped me sort my new WiFi out as well as setting up my phone bill etc. You’re a star Tanzia xxx

January 17, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey there, your kind words mean a lot to us! 🌈 We’re so glad that Tanzia supported you so kindly and helped you get everything set up smoothly. -Veronica

Rated 5 out of 5 stars

Tanzia

Tanzia, very polite and patient. I couldn’t ask for a better customer experience. Excellent service!

January 16, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Lewis, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Tanzia

Tanzia was very helpful and helped meet my needs.

January 16, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

That’s fabulous, Ivana, you’ve made our day! 🎉 We’re so happy to hear that Tanzia gave you the support you deserve. Thank you for sharing your experience! -Manavata

Rated 5 out of 5 stars

It was really very easy and quick…

It was really very easy and quick thanks to three

January 15, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Kashif, that’s awesome! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Tanzia

Tanzia was very helpful and kind. She helped set my data up.

January 15, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Tanzia

Tanzia helped set me up with a new sim for my WiFi device. She was fast and good service.

January 12, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

That’s fantastic, Kentick. It’s wonderful to hear that Tanzia made your experience truly exceptional. Thank you for taking the time to leave an incredible 5 ⭐ review! -Manavata

Rated 5 out of 5 stars

Shout out to Ilayda

Shout out to Ilayda!

I had a 10/10 experience this week at the Three store in Camden. I lost my phone while on holiday and had loads of questions so I could make an informed decision about which new phone and contract to get. The store manager (I’m so sorry I can’t remember her name) was incredibly helpful, talking me through and writing out all the options.

Ilayda supported me with everything that followed - from setting up the new phone, to helping me liaise with my previous provider, to transferring everything over - and she was amazing. So patient, professional, and just great vibes all round. I was so grateful by the end that I even asked her for a hug, lol.

I also visited other mobile network shops on the high street to compare deals, and Three came out on top for both affordability and customer service. Thanks so much to the whole team!

January 6, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Wow! Your amazing 5 ⭐ review made our day, Lolly. We’re thrilled Ilayda and the manager delivered such an exceptional experience and helped you secure the best deal. Your feedback inspires us to keep creating unforgettable moments, and we look forward to welcoming you back again soon 🎉. -Suhaas

Rated 5 out of 5 stars

Great consultation with Ilayda

Great consultation with Ilayda , fixed my issue with roaming. Very professional.

January 7, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

You made our day, Ekaterina! 🎈 Thanks for the 5 ⭐ review. We're glad you had a great experience with our team, and we hope your day is just as awesome as you are! -Afaq

Rated 5 out of 5 stars

Tanzia

Experience was amazing and really helpful to get me set up in England. Thank you so much

January 6, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

That’s brilliant, Henry! We’re so happy to know you received the best help from us. We’re always here to support our customers, thank you so much for the 5⭐ review! -Ayesha

Rated 5 out of 5 stars

Jlayda was great

Jlayda was friendly, knowledgeable and professional. Excellent service.

January 3, 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Great service

Great service! Thank you Ilayda

December 28, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Tanzia was very helpful and welcoming

Tanzia was very helpful and welcoming! Great service!

December 23, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Egzona, that’s incredible! We’re happy to know Tanzia gave you such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Went into the three store today for…

Went into the three store today for some help to get my data transferred to my new phone. Ilayda has been very helpful setting up my new device which she has done a discovery session for me.
Thank you for the help

December 22, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for your 5 ⭐ review, Esme, and it's lovely to hear that you enjoyed great customer service from Ilayda during your store visit. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

It's very great experience with three

It's very great experience with three. Llayda explained me everything great fully. Staff are very good. Thank you so much for llayda

December 17, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Venkatesh, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

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