Brilliant experience which was all down to Esen! What a lovely woman, it was a pleasure to be served by Esen and it made the long process of getting a new phone genuinely enjoyable. The best experienc... See more
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Came into store quiet distressed had no support from any where I am very disabled have had 2 strokes and vascular surgery. The staff at three store Camden Esen and Ardijana were super friendly patient... See more
Company replied
It’s was terrible experience, I wasn’t allowed to touch the packaging, and when I pointed out it was damaged after paying, the trainee was rude, huffing and puffing when I ask for one the wasn’t she s... See more
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Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more
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Company details
About Three UK - 3Store Camden
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
135 Camden High Street, NW1 7JR, Camden, London, United Kingdom
- 02074857578
4.9
Excellent
215 reviews
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This company invites their customers to review, whether positive or negative
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Very good service
Tanzia was very helpful. Straightforward process, made easy.
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Camden
YAY 🎉 Kieran, we love hearing this 🌟 Delighted to know Tanzia ensured everything went seamlessly. Enjoy the rest of your day 😊 -Arvind
Great customer service
We went in to get a sim only plan and Tanzia took care of us so well. She was very polite and very friendly. We left the shop feeling very happy with the treatment we got. Thanks Tanzia x
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hey.
Thanks! Your review is really appreciated. -Pete
Great customer service
The customer advisor, Ariyana was very helpful and walked through the mobile carrier switching process. The customer service is very good.
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Camden
We’re happy to know this, Jack! Ariyana’s support gave you a smooth experience from start to finish. We hope to see you again soon! 😇 -Ayesha
Really happy with my customer service
Really happy with my customer service, at theee store Camden, was very happy thanks again
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hi Elle, thanks for sharing your experience 😊. We’re delighted the Camden team could make your visit such a positive one. -Shivam
Excellent service
Walked into the Camden store and was greeted by Ariyana. She was polite, professional, and made us feel very welcome. We had an issue with our device and SIM, and she resolved it straight away. Excellent customer service.
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hi Imy, it is good to know you had a positive visit to our Camden store. We are glad Ariyana was able to get those issues resolved for you immediately and that you had a pleasant experience with us. -Kishan
Tanzia helped me upgrade my sim today
Tanzia helped me upgrade my sim today. She was helpful.
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hey Yuksel, we're glad to hear that Tanzia supported you well and helped you secure a deal that met your expectations. Wishing you a wonderful day! -Afaq
I came to the shop this morning and I…
I came to the shop this morning and I met lovely lady Tanzia, she really helped me with everything,it was smooth and efficient thank you very much
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Boom 💥 Reviews like yours truly make our day. We’re so glad to hear that Tanzia provided such attentive and efficient support during your visit. Here’s to great things ahead, Isaac 💙 -Arvind
The service by vinny was wonderful
The service by vinny was wonderful
January 29, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hello Nick! We’re super happy to hear that Vinny gave the support you needed. Thank you for taking the time to share such lovely feedback. -Suhaas
Vinny was helpful and knowledgeable
Vinny was helpful and knowledgeable
January 29, 2026
Unprompted review
Reply from Three UK - 3Store Camden
We’re thrilled to hear that Vinny provided such excellent support and care that made your visit special, Norma. We truly value your feedback. -Manavata
Great service by Ilayda!
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Camden
That’s fantastic, Ameer! 🎉 It feels amazing to know Ilayda was able to sort everything and make the experience smooth. Thank you for taking the time to leave a 5 ⭐ review! -Afaq
Tanzia helped me with getting 2…
Tanzia helped me with getting 2 business contracts today. She was very helpful.
January 29, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hey Victor, we're glad to hear that Tanzia supported you well and helped you secure a deal that met your expectations. We appreciate you taking the time to share your experience. -Afaq
Needed help with a sim which I can…
Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions without me needing to probe. Eg. Do u want a spend cap etc - considering my last providers bill was daylight robbery - so really appreciated her help and her setting up the eSIM for me.
Thank you x
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Thank you so much for sharing this Tori! We’re delighted to hear that Tanzia made everything easy to follow and supported you throughout the process. ✨ -Veronica
Ayan in store was great help with…
Ayan in store was great help with setting up my apps for discovery
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Mihret, we’re overjoyed to hear that Ayan turned your day around and made everything easier. Wishing you smooth, happy moments ahead! 😊 -Ayesha
Vinnie and Ilayola were amazing
Vinnie and Ilayola were amazing in quickly understanding and sorting out my requirements. I purchased 2 new home broadband devices and they worked in parallel to deliver quicker.
Lovely friendly people also!
Camden Store much recommended
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Camden
James, thank you for sharing your experience! 🌟 It’s fantastic to hear Vinnie and Ilayola provided such attentive support and ensured everything was sorted smoothly. We’re grateful for your recommendation of our Camden store. -Suhaas
Spoken to ilayda about getting a new…
Spoken to ilayda about getting a new handset she's been very helpful setting up my new device through the discovery session and I am very happy with my new phone
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Camden
What a brilliant message, Harry! Ilayda absolutely smashed it, from helping you pick the perfect handset to getting everything set up smoothly. We’re so glad to hear you’re enjoying your new device! 📱💫 -Veronica
Tanzia was amazing young lady
Tanzia was amazing young lady . So helpful and kind and great service
10/10 customer service
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hello Gh! 🌟 Your experience is a gift that truly makes our day. Tanzia will be overjoyed knowing her support made your visit special and earned that perfect 10/10 ✨ -Ashifa
Tanzia is a very young smart lady who…
Tanzia is a very young smart lady who helped upgrade my plan and discuss many options which were suitable to my needs. She was kind and patient and explained everything very well. Very happy with her customer service
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hey Janet! ✨ Tanzia shone with brilliance, giving you the flawless experience you deserve. She went above and beyond to secure the perfect deal, ensuring 5 ⭐ service. Thank you for your wonderful feedback 🌟 -Ashifa
Amazing In store experience today
Amazing In store experience today, shame they don’t have the phone I wanted in stock but I still received a good service and saved money by renewing my contract.
Was served by lovely Tanzia :).
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Aw Sammi! We absolutely love hearing this. A huge shout out to Tanzia for being so helpful! Thank you for this lovely 5 ⭐ review! -Kashish
Tanzia was super helpful
Tanzia was super helpful. I am not great with tech and IT and she was very patient, kind and explained everything very well. She helped me sort my new WiFi out as well as setting up my phone bill etc. You’re a star Tanzia xxx
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hey there, your kind words mean a lot to us! 🌈 We’re so glad that Tanzia supported you so kindly and helped you get everything set up smoothly. -Veronica
Tanzia
Tanzia, very polite and patient. I couldn’t ask for a better customer experience. Excellent service!
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Camden
Hi Lewis, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
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