Three UK - 3Store Camden Reviews 

201
TrustScore 5 out of 5

4.9

135 Camden High Street, NW1 7JR Camden, London, GB


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Rated 5 out of 5 stars

Samiha was very helpful in helping me get a new phone and transferring my data. She made me feel calm throughoght the interaction as she was very kind.

Company replied

Rated 5 out of 5 stars

Both Gabriella & Adijana were simply the best! Very professional & helpful. They both answered my query. Gabriella did a superb job We shall be popping in again next week.

Company replied

Rated 5 out of 5 stars

Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more

Company replied

Rated 5 out of 5 stars

Camden Three store has always been great, and today was no exception. I came in for an upgrade to my 5g broadband, and Brian was able to sort out a joint upgrade for my broadband and phone that was su... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Camden

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 135 Camden High Street, NW1 7JR, Camden, London, United Kingdom

  • 02074857578

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

31,867 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly

Very friendly, quick efficient staff that know what they’re doing

December 11, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

That's ideal, Khloed :) Thanks for taking the time to write an awesome review -Scott

Rated 5 out of 5 stars

The service was good

The service was good, helped me transfer my content from my old phone to the new phone and gave me a new sim.
Alan and Dee were a great, really appreciated it
Good discovery session

December 8, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

We really appreciate you taking the time to leave a review, Eugenia. We’re glad to hear that Alan and Dee made the transfer and SIM setup smooth and stress-free. -Jonathan

Rated 5 out of 5 stars

Tanzia - Discovery

Tanzia helped me get my data up and running again. Fast and good service.

December 3, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for your feedback, Andrew, and it's lovely to hear that you enjoyed great customer service. from Tanzia with your data query. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Tanzia Discovery

Tanzia helped us with the pay as you go and she was very nice amd helpful and patient

December 3, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for this amazing 5⭐ review, Neuruz. We really appreciate you taking the time to send this over to us! Great work Tanzia 🎉 -Jade

Rated 5 out of 5 stars

Ilayda was super helpful, sorted all my Sim needs super smoothly.

First time I popped in to get a replacement Sim for my esim...Ilayda sorted it all out super fast and gave me information about how to move forward with esim. Thanks 😊

December 3, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

That's awesome to hear, Kate. We're glad you found Ilayda made getting an eSIM hassle-free :) Thanks for a 5 star review -Scott

Rated 5 out of 5 stars

Tanzia Discovery

Tanzia helped me with my sim today and she was very quick and helpful

December 2, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

That's brilliant to hear, Raha! We're delighted Tanzia helped sort it out :) -Scott

Rated 5 out of 5 stars

Tanzia - Discovery

Tanzia had great service and helped me set up my broadband

December 1, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

We totally appreciate your 5* review - Have a nice day -Maxine

Rated 5 out of 5 stars

Tanzia was amazing

Tanzia was amazing! She explained the broadband system clearly and advised me based on my specific situation. She was also really friendly :)

November 30, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Came into store and was served by…

Came into store and was served by Ariyana and she was great and gave me exactly what i wanted. Great customer service!
#blackfriday

November 23, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Ilayda was really helpful with my…

Ilayda was really helpful with my recent upgrade. She explained everything so clear & I was given a really good deal. I would definitely recommend ilayda to friends & family!!

November 17, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hello Miyah, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Thank you very much to vinny with…

Thank you very much to vinny with setting up my new phone and helping me with it

November 20, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Nora, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John

Rated 5 out of 5 stars

A very helpful member of the team 3…

A very helpful member of the team 3 helped me with my ignorance on using my phone helped by vinny

November 18, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for this amazing 5⭐ review, John. We really do love to hear this! Great work Vinny 🎉 -Jade

Rated 5 out of 5 stars

Tanzia had outstanding service

Tanzia had outstanding service. She did everything efficiently and helped me get a very good deal. Super happy with the service provided

November 14, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Ariyana was super helpful in getting me set up with a new contract quickly.

November 9, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Dee is extremely helpful and patient

Dee is extremely helpful and patient, I went on a really low mood to the store today since my phone stopped working. She was really helpful in helping me navigate my options for a new device that matches no only my needs on a phone but also my budget, however the most important thing was her contagious energy and happiness which made my whole day so much better… very happy with the service :)

November 8, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Vinny was awesome as was Ayan

Vinny was awesome as was Ayan - every time I come in here, they're so helpful!

November 8, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Tanzia

Fast and efficient. Helped with getting a replacement sim and set up phone for us.

November 7, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

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