Three UK - 3Store Camden Reviews 

201
TrustScore 5 out of 5

4.9

135 Camden High Street, NW1 7JR Camden, London, GB


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Rated 5 out of 5 stars

Samiha was very helpful in helping me get a new phone and transferring my data. She made me feel calm throughoght the interaction as she was very kind.

Company replied

Rated 5 out of 5 stars

Both Gabriella & Adijana were simply the best! Very professional & helpful. They both answered my query. Gabriella did a superb job We shall be popping in again next week.

Company replied

Rated 5 out of 5 stars

Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more

Company replied

Rated 5 out of 5 stars

Camden Three store has always been great, and today was no exception. I came in for an upgrade to my 5g broadband, and Brian was able to sort out a joint upgrade for my broadband and phone that was su... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Camden

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 135 Camden High Street, NW1 7JR, Camden, London, United Kingdom

  • 02074857578

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

31,867 reviews in the last 12 months

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Rated 5 out of 5 stars

Service by Vinny was bloody great

Service by Vinny was bloody great. He explained everything slowly for me. I’m very pleased

November 5, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for this amazing 5⭐ review, Fionamarie. We really do appreciate you taking the time to send this over! Well done Vinny 🎉 -Jade

Rated 5 out of 5 stars

Dee was really helpful and professional

Dee was really helpful and professional

November 5, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Dee. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Dee was an absolute star

Dee was an absolute star. I wanted to get a new device however I was concerned about the whole process of transferring data and I didn't want to lose my old phone pictures and contacts... Dee not only offered a phone that suited my needs and most importantly budget, she also was kind, patient, and friendly enough to help me get going with my new phone and transfer all my stuff... what a lovely customer advisor,she's star 🌟

November 5, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for this amazing 5⭐ review, Stanley. We really do appreciate you taking the time to send this over! Well done Dee 🎉 -Jade

Rated 5 out of 5 stars

Vinny was extremely helpful

Vinny was extremely helpful
(and patient) in dealing with my purchase.

November 5, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for this amazing 5⭐ review, Adam. We really do appreciate you taking the time to send this over! Well done Vinny 🎉 -Jade

Rated 5 out of 5 stars

Thanks so much to Vinny for all your…

Thanks so much to Vinny for all your help, which is appreciated! Great discovery session!

November 5, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for your feedback, Robert, and it's lovely to hear that you enjoyed great customer service from Vinny. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Ilayda was awesome

Ilayda was excellent and set us up with home broadband very efficiently. Thank you so much for your help!!

November 4, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for this amazing 5⭐ review, Matt. We really do appreciate you taking the time to send this over! Well done Ilayda 🎉 -Jade

Rated 5 out of 5 stars

Tanzia

Tanzia helped me today in store and she was exceptional! Fast, easy and great communication. Definitely recommend her service.

November 4, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for this fantastic 5⭐ review, Sayed. We really do appreciate you taking the time to send this over! Great work Tanzia 🎉 -Jade

Rated 5 out of 5 stars

Dee was very nice and efficient in…

Dee was very nice and efficient in helping me getting my new phone :)

November 3, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for your feedback, Abbas, and it's lovely to hear that you enjoyed great customer service during your new phone purchase. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Helpful and friendly

Helpful and friendly, awesome

November 3, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for this amazing 5⭐ review, Yingxuan. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Vinny was super helpful to me and I was…

Vinny was super helpful to me and I was able to put my internet in my house . With his knowledge I was able to cancel my old contract with another provider . I was super happy about his costumer service as he was amazing . I wanna personally thank him for for the help

November 3, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for this amazing 5⭐ review, Diana. We really do appreciate you taking the time to send this over! Well done Vinny 🎉 -Jade

Rated 5 out of 5 stars

Dee was very helpful and informative…

Dee was very helpful and informative with her information.
Great customer service and a true asset to the company.

November 2, 2025
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

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