Gi was extremely helpful and made the phone upgrading process far simpler! I am delighted with my new iPhone. Thanks to the Cannon Street team!
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See what reviewers are saying
I visited the Three store on Cannon Street today and was assisted by Miss Gi. I’m really happy with the customer service I received. She was friendly, professional, and very helpful throughout my vi... See more
Company replied
Had such a great experience getting a SIM card here. Khai was very understanding of my situation and explained what steps I had to take to make sure I wasn't double-charged on accident. He set up my a... See more
Company replied
Went into the Cannon Street shop as I had a rather complex issue of multiple contracts. Andre made it very easy to understand and helped tidy up the contracts, he was clear and concise and made it a s... See more
Company replied
Company details
About Three UK - 3Store Cannon Street
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
64 Cannon Street, EC4N 6AE, London, London, United Kingdom
- 02072481209
4.9
Excellent
100 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Andre was very helpful and quick in…
Andre was very helpful and quick in helping me renew my plan.
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
It's great to hear you've renewed with us, MC, we're pleased Andre helped make that happen :) -Scott
Great costumer service
Great costumer service, will be coming back to Andre.
BF12
November 25, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thanks for your feedback, Srinath, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Hi visited the store and was greeted by…
Hi visited the store and was greeted by Andre who provided exceptional customer service. Highly recommended.
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Wonderful to hear of the brilliant service from Andre. We're glad you enjoyed your experience in store, Ian :) -Scott
Reply from Three UK - 3Store Cannon Street
We agree, thank you for the great review for Andre :) -Scott
Gi was amazing to me
Gi was amazing to me! Very helpful for choosing the right package for me!
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thanks for the 5* review! We appreciate your feedback -Maxine
Amazing staff
Three store on Cannon Street: Joao was amazing throughout all the challenges we faced. Extremely efficient, unferstanding, and patient. All the staff was great. Thank you again!!
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thanks for this fantastic 5⭐ review, Méline. We really do love to hear this! Well done Joao 👏 -Jade
Extremely professional staff
The advisor was amazing, knowledgeable and very helpful. He helped Me choose the device and the best plan for my budget. I think his name was Joco, he was Portuguese.
I would definitely go back to this store again
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thanks for this amazing 5⭐ review, Karina. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Great costumer service
Great costumer service, Joss helped us with everything we needed it. Definitely coming back to Cannon Street.
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
amazing customer service
Today Gi was great assistance for me and guiding me through the plans and helping me get the best deals
super friendly and helpful
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
That's amazing, Kia. We're glad Gi helped you get the plan that's right for you :) -Scott
The experience was really good
The staff are really helpful and they serve with smiles.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thanks for your feedback, Abdullah, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Andre was absolutely brilliant
Andre was absolutely brilliant! He was super friendly, professional and knowledgeable when it came to a range of topics we covered. He was patient and did all he could to find the best solution for my needs. He's a super star / keeper! :)
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thanks for your feedback, Susanna, and it's lovely to hear that you enjoyed great customer service from Andre. We appreciate you taking the time to share this with us. -Michael
Fantastic service provided by Gi for…
Fantastic service provided by Gi for the discovery session. Got my issue resolved quickly.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thanks for this amazing 5⭐ review, Akash. We really do appreciate you taking the time to send this over! Well done Gi 🎉 -Jade
Reply from Three UK - 3Store Cannon Street
Thanks for this amazing 5⭐ review, Ella. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
I was helped by Joao who resolved…
I was helped by Joao who resolved extremely complex technical issues on my phone, on two separate occasions. Joao is a fantastic professional, of the highest calibre. His technical knowledge is second to none. A thank you will never be enough.
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thanks for your feedback, Amadeous, and it's lovely to hear that you enjoyed great customer service from Joao with your phone queries. We appreciate you taking the time to share this with us. -Michael
Andre was very helpful
Andre was very helpful, he helped me set up my mifi box quickly
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thanks for this amazing 5⭐ review, Constance. We really do appreciate you taking the time to send this over! Well done Andre 🎉 -Jade
Gi was so helpful and sorted everything…
Gi was so helpful and sorted everything out for me! I was very tetchy on arrival as I was having no joy with a SIM activation and getting very frustrated. Excellent service and a super ambassador for 3. Thanks, Gi!
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thanks for your feedback, Sophie, and it's lovely to hear that you enjoyed great customer service from Gi with your SIM activation. We appreciate you taking the time to share this with us. -Michael
The service was quick and to the point
The service was quick and to the point. Anderw was very good with words and service will definitely go back.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Hi Sajal, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Great customer services!
Great customer services!
Very professional and fast.
Thank you guys!!!
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thanks for this amazing 5⭐ review, Kevin. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Quick and easy and well explained
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thanks for this amazing 5⭐ review, Shri. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Everything is running well
Everything is running well. I get a lot of help. It is very nice and happy for me. I will continue to use Three every month. Three is quickly for me to get wife and all
the messages anytime and anywhere.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Cannon Street
Thank you for writing such a kind review, Chen. We are so happy to have you as a customer, and we look forward to that continuing for a long time :) -Scott
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