I just wanted to say how pleased I was with the service I received from Lewis in Carmarthen and his colleague, Cade. Lewis made sure I was happy with my purchase, he was really lovely to chat t... See more
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I visited the Carmarthen store on the 18th July, the store assistants Cade was very friendly and helpful, he explained everything I needed to know in a easy way so I could understand. I have been... See more
Company replied
Cade was a true gent, very professional and exceptional in sorting out my phone. I rely heavily on it for work and I can now finally get back on the job, he even sorted out my satnav and gave me a wif... See more
Company replied
Had a fantastic experience in our local 3 shop. Cade was very patient and talked us through every step of the way. Also he stayed an hour later to make sure we were happy with our new purchases and an... See more
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Company details
About Three UK - 3Store Carmarthen
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Red Street, SA31 1QL, Camarthen, South, United Kingdom
- 01267233308
4.8
Excellent
65 reviews
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Daniel was so lovely and friendly…
Daniel was so lovely and friendly helping me to get exactly what i wanted for a phone!
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Great to hear, Phoebe, Daniel made the experience so smooth and welcoming while helping you find exactly the right phone—brilliant service all around! -Shivam
Amazing customer service from Joseph
Amazing customer service from Joseph. He went above and beyond what was required of him and not only did he sort out the issue, he also walked through the problem in Welsh! Fantastic! I thoroughly recommend you go to this store if you have any issue - I would travel far and wide to this Three store in future. Diolch yn fawr.
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hi Roveglia, it’s brilliant to hear Joseph could guide you through everything in Welsh and make the process smooth. He’s glad it all worked out for you and appreciates your recommendation. -Kishan
Reply from Three UK - 3Store Carmarthen
Thanks for this lovely 5⭐ review! A huge shoutout to Dan for being so helpful. Hope you have a wonderful day. -Ayesha
Cade was brilliant and helped me with…
Cade was brilliant and helped me with my new phone and explained everything well
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Boom 💥 Keith, we're thrilled that Cade showed such stellar expertise and made sure your brand new device was set up with absolute clarity. -Arvind
Thank you Joseph,and cade
Thank you Joseph,and cade. was really great experience with three today,
Joseph was really helpful, patient done his work greatly.
Was quite complicated task sorting 5 sims out to transfer from personal to business.
But he was great sorting it out.
Many thanks Joseph.
Was really professional 👏
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
That's brilliant, Fatma! We're super happy to hear that Joseph and Cade gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish
Great Service from Cade
Great Service from Cade, talked me through all the plans, prices and the contract clearly. Very knowledgeable about the network and checked coverage in my area before proceeding. Helpful and Friendly Service.
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hello Jason, thank you for sharing your experience with Cade. It’s great to know the support you received was clear and thorough, and that everything was checked before moving forward. -Shivam
Dan R was extremely helpful
Dan R was extremely helpful, understood what we wanted and found us better deals than we had found on the website. Highly recommended.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
That’s impressive, Paul 🎯 We’re thrilled that Dan R offered such stellar expertise and secured better options for you than you'd spotted online. Feedback like yours truly keeps us energized ❤️ -Arvind
A huge thank you to Cade at the Three…
A huge thank you to Cade at the Three store in Carmarthen who has yet again gone above and beyond to help me. I had a complex and difficult issue related to me account which has taken a month to rectify. However on the three different times I have needed to visit the store he has dealt demonstrated empathy and the upmost professionalism. Thank you Cade for really exceptional cystomer service.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
We appreciate your feedback, Sara. Cade’s dedication and care mean a lot to us, and we’re happy he could guide you through a complex situation. ☺️ -Ayesha
Excellent service
Excellent service, made to feel welcome, Joseph and Dan the manager was was very knowledgeable and friendly
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Wonderful to hear, Sally. Joseph and Dan created such a warm, knowledgeable atmosphere and made your visit feel genuinely valued. -Manavata
Dan R was very patient and friendly and…
Dan R was very patient and friendly and helpful.Credit to the company!
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Grug! What a sweet 5 star rating! Dan is truly exceptional. Thank you for sharing this, it means so much to us! 😊 -Kashish
Cade was very very helpful and…
Cade was very very helpful and explained everything perfectly
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
It’s wonderful to know Cade’s patience and clear explanations made the process easy. Thank you for sharing your experience. -Suhaas
Always extremely polite and very…
Always extremely polite and very helpful.
India was amazing, so so helpful, explained everything really well. Will only deal with three shop as they are so much better . Thank you xx
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
That’s brilliant, Emma! We’re so happy to hear that India at our store gave you all the support you needed. We can’t wait to welcome you back again 🎉. -Neha
Have been greeted with a lovely smile…
Have been greeted with a lovely smile with Joseph. Been an absolute pleasure with help and made me feel very welcome.
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hi Kayleigh, thanks for posting. Great to hear Joseph gave a friendly greeting, was helpful, and you felt at ease. -Kishan
Very friendly and helpful staff
Dan was so helpful. He was very informative and listened to what I wanted, and although he advised that were other options available to me, he wasn't pushy and I didn't feel pressured into buying something I didn't want or need. Was a pleasure to deal with Dan. Thank you 😊
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Thank you for taking the time to share this lovely review, Tracey. We’re delighted to hear that Dan offered clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq
Great experience.!
Joseph was a great advisor, helped me with my sim issue and supported me with an extra sim for my plan! Top lad!! 🤙🏻
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Huge thanks, Kara! Joseph will be smiling at this. He’s glad he could make everything simple and support you with both your SIM and your new plan. ☺️ -Ayesha
Cade given excellent service today and…
Cade given excellent service today and I am very pleased they always look after their customers in the Carmarthen store I couldn't recommend Cade and his colleagues enough 😀
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Iona, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
The staff at three Carmarthen are the…
The staff at three Carmarthen are the best team in the world, super helpful and friendly. Especially India and dan R! Thanks so much!
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hello Anthony, thank you for sharing your experience at our Three store! We appreciate your kind words and your recognition of India and Dan’s support at our Carmarthen store. Wishing you a wonderful day! 😊 -Suhaas
Dan the manager and Joe were…
Dan the manager and Joe were understandable, professional and polite.
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hello Matthew, we’re delighted you felt supported by Dan and Joe. Thank you for the radiant 5 ⭐! -Suhaas
Manager Dan was great
Manager Dan was great, helped with international calls and roaming.
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Thanks for sharing your experience, Ken! It’s good to hear that Dan provided the support you needed with your overseas connectivity. We appreciate you taking the time to share this with us. -Kishan
Met with Joseph today he was brilliant…
Met with Joseph today he was brilliant and helped out massively! Can’t thank him enough he has the best customer service skills!!
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Heather, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
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