I just wanted to say how pleased I was with the service I received from Lewis in Carmarthen and his colleague, Cade. Lewis made sure I was happy with my purchase, he was really lovely to chat t... See more
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I visited the Carmarthen store on the 18th July, the store assistants Cade was very friendly and helpful, he explained everything I needed to know in a easy way so I could understand. I have been... See more
Company replied
Cade was a true gent, very professional and exceptional in sorting out my phone. I rely heavily on it for work and I can now finally get back on the job, he even sorted out my satnav and gave me a wif... See more
Company replied
Had a fantastic experience in our local 3 shop. Cade was very patient and talked us through every step of the way. Also he stayed an hour later to make sure we were happy with our new purchases and an... See more
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Company details
About Three UK - 3Store Carmarthen
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Red Street, SA31 1QL, Camarthen, South, United Kingdom
- 01267233308
4.8
Excellent
66 reviews
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Met with Joseph today he was brilliant…
Met with Joseph today he was brilliant and helped out massively! Can’t thank him enough he has the best customer service skills!!
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Heather, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Dan the manager
Dan the manager was exceptional. He found us a brilliant deal and even set it all up for me, showing me new things and ways of doing things. Thank you so much.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
We’re delighted you had such a great experience, Janice! 🌟 Dan’s dedication truly shines through as he went above and beyond to find the ideal option for you and handled the entire process with ease. Your appreciation means a lot to us. 🙌 -Manavata
Dan the manager was fantastic
Dan the manager, was fantastic, helped by Joe. Both helped me choose the right SIM. Incredible people, so I've even told Dan where they can get a bargain on an EV car.
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Thanks for the amazing review, Mr. Davies! We appreciate you sharing your experience, and it’s wonderful to hear that Dan and Joe helped you get the best deal. Wishing you a great day! -Neha
All staff are friendly and very…
All staff are friendly and very helpful, they make sure you understand everything and happy before leaving the store :)
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Jade, your review has made us smile! We’re so glad our staff took the time to make sure you felt comfortable and happy before leaving. Thank you for sharing your experience! 🌸 -Ayesha
India was very friendly
India was very friendly, helpful and informative. Couldn't have hoped for a better customer experience.
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
What brilliant feedback, Edwin! We're thrilled that India delivered such outstanding support 🌟. We're so happy you had such a great visit 😊. -Veronica
Lewis and Dan manger great service…
Lewis and Dan manger great service worth travelling from H West
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hello John! 😄 Thank you for your lovely words. We’re so happy to hear that Lewis and Dan worked their magic. Your feedback means a lot, and we can’t wait to welcome you back! ☺️ -Kashish
First time using this branch and Cade…
First time using this branch and Cade made everything so easy! Explained all of my options and next steps thoroughly. Dealt with all of my questions with ease and made sure I understood everything. Great experience and I will definitely be using this branch again in the future.
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Thank you for the wonderful feedback and kind words, Lark 😊 We’re pleased that Cade helped you understand your options and ensured your visit went effortlessly. Wishing you a fantastic day ✨ -Arvind
Dan was really helpful
Dan was really helpful and sorted out what I needed.
Perfect!!
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Paul! Dan is amazing! We’re so happy to know that Dan made everything right for you. Thank you for making our day with your awesome feedback! 🎉 -Kashish
Really helpful and friendly
Really helpful and friendly. I'm very happy with the service at this branch. Thanks, Cade ! 🙂🙂🙂
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Thanks for taking the time to leave a review, Robert. It’s great to hear Cade made your experience a positive one 😊 We’re delighted everything went so well for you. -Kishan
Joseph was amazing he did everything we…
Joseph was amazing he did everything we wanted in record time thank you 🙏
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Dan was great- very helpful and happy…
Dan was great- very helpful and happy to answer any questions
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Manikandan, that’s incredible! We’re thrilled to hear that Dan provided you with excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica
Excellent staff super friendly and…
Excellent staff super friendly and helpful.
Stayed open to finalise everything for us.
Couldn't ask for a better team
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Wow, thank you, Stacey, for the incredible feedback! We’re over the moon that our team could make everything effortless for you. -Veronica
Cade was great
Cade was great, knowledgeable and courteous and gave me a few options to mull over, no pressure and he even helped transfer data and sort out s number of long- standing issues with my account.
Excellent service, shop was a bit cold, no coffee!
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Aw Felix! Cade really brought the good vibes! ✨ He kept things easy, gave you solid choices to think over, and even sorted out those tricky account bits like a pro. 😎 That’s the kind of energy we love to see. We appreciate all your feedback 😄. -Kashish
India assisted me immensely with an…
India assisted me immensely with an upgrade for my Three contract to purchase a replacement phone. Extremely knowledgeable and patient. Highly recommended - pop in just for a chat for all your mobile phone needs.
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey James, that’s brilliant! We’re so glad that everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
New contract
Had great chat you dan the manager one of the best manager in the area dan sale man was very helpful overall great customer service 👍
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Carmarthen
Barry, you made our day! Our team delivered true 5 ⭐ service, and your recognition of their dedication truly celebrates excellence in action 🙌 -Ashifa
India gave me an awesome experience as…
India gave me an awesome experience as a customer. I needed to change the name on an account, upgrade a SIM contract and upgrade a device. I had limited time as I had an appointment to go to. India assured me we had time to do everything. My options were clearly explained to me and I left the store with time to spare and everything sorted. Thank you! Awesome experience
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Rebecca, Thank you for the fantastic 5 ⭐ review! We’re so glad to hear you had such an awesome experience and that everything was sorted smoothly and on time. It’s great to know the process felt clear and stress‑free for you. -Shivam
Dan the manager was brilliant- so…
Dan the manager was brilliant- so helpful and understanding. I'm with Vodafone now and will definitely switch when it's time to renew. Thank you Dan for the help accessing contacts and phone set up. Great Discovery.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey Shaun, thank you for the 5 ⭐ review. We’re delighted to hear that Dan made your experience fabulous. See you again soon! -Afaq
Cade has been extremely helpful
Cade has been extremely helpful, really polite and has helped me a great deal.
Please give this man a pay rise 😄
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Carmarthen
That's brilliant, Pennie! We're super happy to hear that Cade gave you all the support you needed. thank you for the lovely 5 ⭐ review! Hope you have a wonderful day :) -Kashish
Patience
We called in at the carmarthen shop and spoke to Daniel (no hair ).
He was very helpful and took time to explain things in detail as I am a pen and paper generation.
Have a merry Christmas all and a happy new year.
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Fantastic service from Joseph today at…
Fantastic service from Joseph today at 3 Carmarthen. So professional, knowledgeable and polite. Couldn't have done more for us. Would definitely recommend. 10/10 Joseph. Have to also all the staff are excellent. Always treated well and given all the time we need. Fantastic staff all around.
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Carmarthen
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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