Steve was fantastic should be employee of the year because of his patience’s and professionalism when helping me. making my life easier, and I have left the store feeling confident. Give him a pay ris... See more
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Some days you hit a Jackpot. I went in store to get a new mobile contract and question my broadband service today. At the door, Josh, store manager greeted me. He listened to my two primary n... See more
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Daniella was really helpful in the 3 store Chatham, very patient and thorough
Company replied
Nancy at Three store in Chatham was super helpful in the process of changing my 3 phone plan. She laid out all of possible options and mentioned the benefits of all the different plans. She played a v... See more
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Company details
About Three UK - 3Store Chatham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 34, The Pentagon Centre, ME4 4BB, Chatham, South, United Kingdom
- 01634409196
4.9
Excellent
129 reviews
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Ryan made my first contract a breeze…
Ryan made my first contract a breeze and enjoyable experience to go through.
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you for your feedback, Hanns! We’re pleased that Ryan was able to sort things out for you so efficiently. ✨ -Veronica
David was excellen i helping me…
David was excellen i helping me transfer my data and offering me different products love this service
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Wow, Robert! 🎉 We’re so pleased that the support you received from David was clear and made the whole process simple. Thanks for sharing such a great experience! ☺️ -Prabhjeet
Daniella great service from the team…
Daniella great service from the team three. Very welcoming and sweet lady with good work. 😍
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Mani, it’s great to hear that Daniella made the whole process feel effortless and ensured such a seamless experience. -Afaq
David helped me withy insurance enquiry…
David helped me withy insurance enquiry excellent service thanks again
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Kenny, it’s fantastic to hear how David made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Always good service at our store
Always good service at our store. Knowledgeable staff.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thanks so much, Martin. Hearing that you always get good service and helpful support means a lot to the whole team. -Ayesha
Ryan was super friendly
Ryan was super friendly! I’m super happy with my phone!
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Lovely feedback—glad Ryan’s friendly approach helped make getting your new phone such a positive experience. -Shivam
Daniella helped me get a great deal
Daniella helped me get a great deal, Very happy with Daniella and Steve. thank you
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thanks for sharing this, Bhanu. Great to hear you’re pleased with the deal and had such a positive experience with Daniella and Steve. -Shivam
Walked into three chatham was greeted…
Walked into three chatham was greeted by Steve. He was very helpful and gave me a great deal. Thank you
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Satish. It’s great to hear that Steve provided such a warm welcome at our Chatham store. We're delighted he could find you a brilliant deal and make your visit so successful! -Kishan
The service was well explained and made…
The service was well explained and made easy
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you for sharing this feedback! We’re glad your experience with us was both smooth and enjoyable. 🌟 -Veronica
Extremely helpful and informative…
Extremely helpful and informative answered all my questions and spoke to me properly
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you, Ryan. We’re really glad to hear you found the service helpful and informative. Great to know all your questions were answered properly. -Ayesha
Some days you hit a Jackpot - 3 Mobile
Some days you hit a Jackpot.
I went in store to get a new mobile contract and question my broadband service today.
At the door, Josh, store manager greeted me. He listened to my two primary needs and addressed them in part, before handing me over to one of his colleagues, Daniella, who would investigate my concerns and establish the best products and service to offer me. They both proved to be highly knowledgeable, capable and also professional in approaching my needs. Unlike several other mobile providers who I have visited today, including my current provider O2 who had no solution or understanding of my problems, rather offering me a more expensive contract with no guarantee of actual improvement in service.
While I was in the shop, Regional Manager, Frank was coincidentally on a store visit. He also spoke to me and took note of my comments about how good this team is.
In my experience, service of this quality is now the exception, despite companies being quick to take your money.
A heartfelt Thank you and Well done to Josh and Daniella.
You are real winners.
Rian.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Rian, thank you so much for sharing this. It’s fantastic to hear how well Josh and Daniella supported you, and we’re really pleased they made such a positive difference to your visit. They’ll be thrilled to know their efforts were truly appreciated. Thanks again for choosing us 🎉 -Neha
Ryan was very helpful in Dealing with…
Ryan was very helpful in Dealing with my new phone contract and very helpful when i had to return to sort out a number change :)
Perfect customer service
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Big shoutout to Ryan for turning customer service into a full on joyful experience! 🎉 Danella, this is exactly what we want our customers to feel, value and happy! Here’s to many more smiling moments together! 😃 -Kashish
Steve was fantastic should be employee…
Steve was fantastic should be employee of the year because of his patience’s and professionalism when helping me. making my life easier, and I have left the store feeling confident. Give him a pay rise
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Michelle! It’s brilliant to hear that Steve’s expert care and calm guidance made everything so effortless, leaving you feeling totally prepared. We truly appreciate the wonderful feedback for him! 🌟 -Kishan
Wow Steve was so helpful
Wow Steve was so helpful, as my dad is very elderly, and finds all this confusing. He explained everything in a real easy manner and I would recommend the store to anyone looking for help. Thank you Steve and Three.
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Grace! It’s heartwarming to hear Steve made things easier for your father. Thank you for sharing your kind words and recommendation. -Suhaas
Reply from Three UK - 3Store Chatham
Hi James, thank you for your 5 ⭐ review! It's fantastic to hear that you received excellent support from Marius. -Afaq
Very helpful and knowledgible staff
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Boom 💥 Trevor, we are thrilled that our team provided such stellar expertise and spot-on support 🌟 -Arvind
Daniella and Ryan...superstars
Daniella and Ryan were both incredibly helpful and are the reason that I've been coming back to 3 every time since they opened. Ryan took all of the hard work away from switching to my new phone. Thank you!
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Stewart, it’s amazing to hear how much of a difference Daniella and Ryan have made during your visits. Knowing their support keeps you choosing us over the years really means a lot, and they’ll be thrilled to hear your kind words. -Manavata
It is a pleasure to come in Three…
It is a pleasure to come in Three Chatham. People there are very happy and positive. Daniela she's always very helpful and polite. She make the whole process easy for me. I highly recommend.
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Amazing! We’re delighted to hear that visiting our Chatham store has been such a pleasure and that Daniela made the process easy and positive for you. Your recommendation means a lot to us. 😇 -Prabhjeet
Ryan was a terrific help all the way…
Ryan was a terrific help all the way through.
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi there! It’s awesome to know Ryan looked after you so well. We hope you have a wonderful day! 😊 -Prabhjeet
thank you to david and the team inthe…
thank you to david and the team inthe chatham store for sorting out my email on my phone Great service.
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you, Allan. We’re glad David and the Chatham store team were able to assist you. We appreciate you sharing your experience. -Suhaas
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