I had a great experience at the three store today. I had been to the store about a week ago and Marius served me but I had issues with completing my order so I had to return. And on my next vis... See more
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Daniela provided exceptional customer service from start to finish. She was friendly, professional, and incredibly knowledgeable, taking the time to explain everything clearly and helping me find t... See more
Company replied
Maruis was so very helpful to me and my 2 children changing both of our contacts into our own name during a challenging time during our lives thank you so much marius you’ve made this situation so muc... See more
Company replied
Daniella was really helpful in the 3 store Chatham, very patient and thorough
Company replied
Company details
About Three UK - 3Store Chatham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 34, The Pentagon Centre, ME4 4BB, Chatham, South, United Kingdom
- 01634409196
4.9
Excellent
194 reviews
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David was very helpful when upgrading…
David was very helpful when upgrading my accounts and setting up my new device. Im so greatful for the help recieved thanls again
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Ursula. Thank you for sharing your experience. We are so glad that David could guide you smoothly through your account upgrades and get your new device completely ready for you.— Three Social Media Team
Ryan was really helpful
Ryan was really helpful in helping me set up my first ever contract he explained everything brilliantly. He gave me all the info more than once he was happy to speak to my mother and sister over the phone to explain to them What we was doing. Couldn’t of asked for a better first time experience
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Joe, thank you for sharing your experience. We’re thrilled to hear Ryan guided you through your first contract so clearly and made the whole process comfortable for you and your family.
– Three Social Media Team
Excellent job
Excellent job! So friendly and professional! I am always happy to come back:)
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Darja. Thank you for your wonderful feedback. We are absolutely thrilled to hear that you receive such a welcoming and expert experience from us, and we look forward to greeting you again on your next visit.— Three Social Media Team
Amazing service!
My huaband went to Three Chatham and got a new phone. Nancy help him sort out his new phone and even help me transfer to hus old phone. The store is so friendly and helpful. Nancy had made everything so easy and stress free.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Rita, thanks for the uplifting review. It’s wonderful to hear Nancy supported you and your husband through the entire setup of both the new and old devices with exceptional care, making the experience hassle free at the Chatham store.
– Three Social Media Team
Marius was very helpful!
June 25, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Roy, we’re thrilled that Marius delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. – Three Social Media Team
Was really pleased with the service
Was really pleased with the service, I got in the Chatham store, Steve helped me sort out my direct debit issue and make a payment in store. He then helped me set up my hearing aids. Thank you Steve
June 25, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Muhammad, we're delighted Steve from our Chatham store could help you with your account, take care of your payment, and provided guidance with your hearing aids. Thanks for sharing your experience 😊
-Three Social Media Team.
Ryan at Chatham branch was amazing…
Ryan at Chatham branch was amazing really good customer service explained the product very well!!! Defo recommend 3 to everyone
June 21, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Harry. It is amazing to hear that Ryan at our Chatham branch looked after you so well and explained everything so clearly. We really appreciate you recommending us to others, and thank you for taking the time to share your experience. -Shivam
Store guys very helpful
Store guys very helpful, got newer phone for cheaper than before, very informative and clear, especially Marius, all transactions clear and simple.
June 20, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thanks so much for sharing this wonderful feedback, Ashley! We’re glad Marius and our store staff could give you clear advice. It’s great to hear your visit was so smooth and that your phone was sorted so quickly for you. – Three Social Media Team
Marius was very knowledgeable and…
Marius was very knowledgeable and helpful.
June 20, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Kerry, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Marius. -Prabhjeet
David has been an absolute star
David has been an absolute star and has truly been very helpful today with my account and my new purchase
June 20, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you, Rebecca. It’s great to know that David made a positive difference while assisting you with your account and your new purchase. We value your feedback and your trust in us. -Ayesha
Excellent service from David in the…
Excellent service from David in the three storey Chatham in renewing my plans happy with three
June 19, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Vaughan, we’re thrilled David delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
I'm so grateful for the help in setting…
I'm so grateful for the help in setting up my new tablet in the chatham store from David thank you for all your help
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey, Rose! We’re delighted to hear that David at our Chatham store was able to help you get your new tablet set up with ease. 🥰 -Prabhjeet
It's a 10
Very helpful, polite and patient.
All work, phone setting completed. Many thanks Daniela and Nancy. Ten out of ten.
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi, it’s great to know Daniela and Nancy made everything clear and got your phone set up - Three Social Media Team -Suhaas
Ryan from Chatham dealt with us…
Ryan from Chatham dealt with us pleasure to deal with really helpful and laughed the whole time, nice to deal with people who love their jobs
June 12, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey there! Thank you for your feedback. We’re glad Ryan was able to help, and we’re always here whenever you need us. ☺️ -Kashish
Quick and easy transaction thanks to…
Quick and easy transaction thanks to Marius!
June 12, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Simon! We’re delighted Marius provided outstanding support. Thank you so much for your fantastic 5⭐ review! -Neha
Excellent pleasant personal experience…
Excellent pleasant personal experience so well looked after by experienced lady
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Mr Bright, thank you for the ⭐⭐⭐⭐⭐ review. It’s great to hear you had such a positive visit and received attentive support from our team. We appreciate you taking the time to share your experience with us. -Ayesha
I had a pleasant experience purchasing…
I had a pleasant experience purchasing my home broadband today 6/6/26 at 3 Network Chatham shopping centre. The staff member was helpful, and took the time to explain everything clearly. His assistance made the process smooth and easy. Thank you for the excellent service.
Augustine
A.K.A. Austin
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
That’s impressive, Augustine 🎯 Delighted to hear our colleague shared his steady patience and clear guidance to keep your home broadband setup completely seamless. Sending you good vibes for what’s next 💫 -Arvind
David was excellent is assisting me…
David was excellent is assisting me with enquiries about my account
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Amazing! We're glad that David made everything easier for you, and we truly appreciate you taking a moment to share your feedback. 😊 -Prabhjeet
Reply from Three UK - 3Store Chatham
Hey Kevin! 🎉 That’s awesome to hear! A huge shoutout to Nancy for making your experience excellent. Thank you so much for sharing your feedback! 🥰 -Neha
I love Chatham store
I love Chatham store, always a pleasure to be there with such a nice people and friendly environment. I was attended by Daniella who she answered to all my questions and been very helpfull.
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Raluca, thank you for your message. It’s great to hear the Chatham team made you feel welcome, and that Daniella was able to help with everything you needed. -Shivam
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