Erin was amazing she went through the whole package explaining everything and listened to our requirements and found my elderly mum the best deal for her needs. She took the time to transfer all her i... See more
Company replied
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See what reviewers are saying
Erin was absolutely fantastic. Helped us port our contracts easily and without fuss. Was knowledgeable and helpful throughout made a daunting experience very straightforward. Thank you so much! 5 star... See more
Company replied
The staff, Tamera in particular ,has shown high level of professionalism. She knows her stuff and was able to provide me with all the answers I needed. She went above par and is quite knowledgeable o... See more
Company replied
The team were all really helpful. Ryan, Dawn & Jamie are knowledgeable, professional and made it super simple. We were looking to add on some Data Roaming for holidays and the team found us the best d... See more
Company replied
Company details
About Three UK - 3Store Chelmsford II
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
35 High Chelmer Shopping Centre, CM1 1XF, Chelmsford, London, United Kingdom
- 01245353931
4.8
Excellent
50 reviews
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Perfect and swift
Perfect and swift knowledgeable assistance from Ken.
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Chelmsford II
It’s great to hear that Ken was able to support you so well. Thank you for taking the time to leave a 5 Star review. It means lot to us. -Shivam
Karen was amazing
Karen was amazing. She got us the best deal a new phone and saved us money
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Chelmsford II
Thanks for your feedback, Gary, and it's lovely to hear that you enjoyed great customer service from Karen. We hope you enjoy your new phone, and appreciate you taking the time to share this with us. -Michael
Really helpful staff
Really helpful staff, knowledgeable and prompt in everything they were doing
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Chelmsford II
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Reply from Three UK - 3Store Chelmsford II
Thanks for this fantastic 5⭐ review, Jan. We really do love to hear this! Hope you have a great day 😊 -Jade
Good customer service
Good customer service, very polite and patient
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Chelmsford II
Thanks for your feedback, Veronica, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Thank you very much for service
Thank you very much for service, Dawn & Ken were very helpful and found a plan to suit my needs and save me money!
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Chelmsford II
Thanks for this amazing 5⭐ review, Jeac. We really do appreciate you taking the time to send this over! Great work Dawn & Ken 🎉 -Jade
Excellent staff
I went in with my grandmother to help her change to three. The staff were incredibly polite and helpful, particularly Ken, Dawn, and Rhiannon.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Chelmsford II
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Erin was very helpful and kind to me…
Erin was very helpful and kind to me she is best customer advisor I ever met in my life friendly kind understanding
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Chelmsford II
Thanks for your feedback, Sandhya, and it's lovely to hear that you enjoyed great customer service from Erin. We appreciate you taking the time to share this with us. -Michael
Ken was fantastic with helping move my…
Ken was fantastic with helping move my number to Three
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Chelmsford II
Douglas, that's awesome, we're glad Ken could help give you a good welcome to Three. We're so glad to have you join us :) -Scott
Helpful
Helpful, knowledgable staff and very efficient service who explained options clearly
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Chelmsford II
Thanks for this amazing 5⭐ review, Karen. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
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