Adnan was amazing with his support and help in sorting out my new phone issue. He needs promotion in my view! Fantastic, thank you so very much….🤩
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See what reviewers are saying
Adnan was really helpful, explained all options very clearly, and helped my daughter get the best deal for her.
Company replied
The lady who served me today in the Three Store was hugely helpful, knowledgeable and helped solve the problem I’d created using your really poor and confusing Three app and terrible phone customer... See more
Company replied
Our experience has been so lovely with Adnan - he helped us sort our plan out and was so efficient throughout the process.
Company replied
Company details
About Three UK - 3Store Cheltenham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
171 High Street, GL50 1DF, Cheltenham, South, United Kingdom
- 01242256020
4.7
Excellent
49 reviews
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Adnan was amazing with his support and…
Adnan was amazing with his support and help in sorting out my new phone issue. He needs promotion in my view! Fantastic, thank you so very much….🤩
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Thanks for sharing this, Nicola. It’s wonderful to hear Adnan gave such attentive support and helped resolve your phone issue so smoothly.
– Three Social Media Team
Adnan was really helpful
Adnan was really helpful, explained all options very clearly, and helped my daughter get the best deal for her.
July 4, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hi Nicky, it is wonderful to hear that Adnan provided such clear explanations of all the options to ensure your daughter got the best possible deal. — Three Social Media Team
Our experience has been so lovely with…
Our experience has been so lovely with Adnan - he helped us sort our plan out and was so efficient throughout the process.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hello Khadija. It is wonderful to hear about your positive interaction with Adnan, and we are glad that your plan arrangements were completed so smoothly and efficiently. — Three Social Media Team
Reply from Three UK - 3Store Cheltenham
Hi there. Thank you for taking the time to share your feedback. We are really glad to hear that you experienced such a warm, polite, and welcoming environment during your interaction. -Shivam
Very awesome treatment
Very awesome treatment, all needs met and very very friendly staff
Coner was great
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Superb, Sally! 🌟 A big shout out to Coner for making your experience truly exceptional. Thank you for your kind words! ☺️ -Prabhjeet
Adnan was very polite and explained…
Adnan was very polite and explained different contracts/ phone deals articularly. Made the whole experience less stressful.
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
This made our day, Eva ✨ So good to hear Adnan shared his courtesy and clear insights to keep everything smooth. Hope everything ahead unfolds beautifully 🌸 -Arvind
Super Knowledgeable and Helpful
They were super knowledgeable and helpful. Sorted out our home broadband and mobile contracts for us.
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hey, Megan! We’re really glad to hear the team made everything straightforward for you and were able to get both your home broadband and mobile plans sorted without any hassle. It’s great to know their knowledge and support left you with such a positive experience. 😇 -Prabhjeet
Three store Cheltenham
I have been to store today. Had my interaction with Adnan. He was cool and helpful. Explained everything. Thank you.
June 3, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Thank you, Sofia! Adnan will be so happy to hear your lovely feedback. We’re glad he made everything clear and helpful for you today. -Ayesha
Good Ca
Adnan is very good guy and helpful. He helped me sort out my family contracts. I will surely recommend Adnan in my community.
June 3, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Mohammad, thank you for your feedback. We’re happy to hear that Adnan made your experience fabulous. Your recommendation means a lot to us 💜 -Neha
All the staff were extremely helpful…
All the staff were extremely helpful and friendly , Coner was extremely polite, explained everything really well so that we understood and so helpful . I would definitely recommend coming into three in Cheltenham
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Simple, easy, sorted! 🎉✨ We’re hyped Coner and rest of the team could help you out today, have an awesome week ahead, Jessica! 🚀 -Kashish
Very nice
Very nice, people working here, very helpful, Conar help us so much, and explain perfect everthing.
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
That's impressive, Chiara. We're super happy to hear that Conar gave you all the support you needed. We’ll keep working to make your next experience even better. 😇 -Prabhjeet
Really helpful sales assistant saved us…
Really helpful sales assistant saved us lots of money on our existing contracts . Recommend Cheltenham shop
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Brilliant to hear! 😊 We’re glad our team could help you get better value from your current contracts. Thanks a lot for recommending our Cheltenham team 💜 -Neha
Very helpful approachable customer…
Very helpful approachable customer service man
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hello Rowena, thank you for your 5⭐ review! It’s wonderful to hear such kind feedback. We hope you have a great day! 😊 -Neha
Didn’t deliver on service
In store was polite, I upgraded my phone contract and new iPhone 17 pro, I was advised and confirmed that I would receive my phone the next day, but would need to be in to sign for it. I asked them to 100% confirm this would happen as I fly to France in 2 days and therefore would take the day off work to receive the delivery.
Delivery never happened, I rang the store on the morning at 9:30 to advise I had received no email, text or phone call from DPD and could they check that I am 100% receiving it today. Stores answer was its only 9:30am DPD will definitely be in contact and deliver your phone. Delivery not made, no communications received, a wasted days holiday from work and no phone before I go on holiday.
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hi Mike, we understand your excitement about the new iPhone 17. We’d like an opportunity to assist you with your order. Please reach out here: https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8 am to 10 pm and weekends from 9 am to 8 pm. -Suhaas
Reply from Three UK - 3Store Cheltenham
Vienna, it’s amazing to hear how clearly everything was laid out for you. Knowing the team made the whole process easy to follow and left you feeling great truly means a lot. -Manavata
Reply from Three UK - 3Store Cheltenham
We’re thrilled to hear this! 🌼 Coner will be delighted to know he made your experience shine. Thank you for sharing, it truly means a lot to us, Poppy! 🥰 -Kashish
Coner was amazing
Coner was amazing, very helpful, very knowledgeable and helped us decide which phone was best for both myself and my teenage daughter. Would definitely recommend!!!
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Thanks so much for sharing this, Julie. We’re delighted to hear Coner gave you such helpful guidance and made the experience smooth for both you and your daughter. 💙 It’s wonderful to know you’d recommend us, and we wish you a fantastic day. 😊 -Neha
Easy to update contract and all…
Easy to update contract and all explained well
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hello, Tanya! We’re delighted to know the process felt straightforward and that our team provided clear guidance throughout. We hope you have a wonderful day! 😊 -Prabhjeet
Reply from Three UK - 3Store Cheltenham
Thank you so much, Mrs. Walker. We’re delighted to hear that our team supported you so well during your visit. It’s wonderful to know you felt confident and informed while choosing your new device. -Manavata
Great expertise and knowledge
Great expertise and knowledge.
Very helpful
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
That’s awesome to hear! 🎉 Rob, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet
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